I’m an experienced IT professional with over 16 years of expertise in systems administration, technical support, and project management. Throughout my career, I’ve focused on delivering technology solutions that truly support the needs of the people and organizations I work with. I enjoy solving complex challenges, improving processes, and collaborating with teams and vendors to make technology work better for everyone.Some of the accomplishments I’m most proud of include:-Serving as a subject matter expert for implementing Paycor HRIS and Shopify Retail systems, helping streamline operations and improve efficiency.-Leading large-scale computer migrations and imaging projects, ensuring smooth transitions and minimal disruption for users.-Managing Apple devices through mobile device management (MDM) platforms to enhance security and simplify administration.-Overseeing IT operations for 14 library branches, including launching an e-commerce platform and transitioning to a fine-free model.-Upgrading AV technology and deploying solutions to improve communication and collaboration.I’m passionate about leveraging technology to empower people, solve problems, and make everyday operations run more smoothly. With a strong focus on collaboration and continuous improvement, I strive to deliver solutions that align with organizational goals and create a positive user experience.Feel free to connect with me if you’re looking for an IT leader who values teamwork, innovation, and making technology work for people.