Educated at Fife College and Balwearie High School, I am currently an Internal Sales Representative at Edmundson Electrical Ltd, where my core competencies are customer relationship building, opportunity creation, and upselling. My responsibilities include managing internal sales, engaging existing customers, and strategically promoting our offers to enhance business relations.At Edmundson, our team strives to cultivate and expand customer partnerships. My ability to connect with various individuals and my strong empathy skills, honed during my time as a Senior Fraud Consultant at Lloyds Banking Group, enable me to deliver exceptional service and contribute to a customer-centric culture. I bring diverse experiences from different roles, ensuring we meet our collective goals with integrity and attention to detail.