• Coordinated with numerous lines of business to establish the wants and needs of a new infrastructure• Responsible for standardizing and upgrading all components within the existing network• Architected, designed and deployed a campus network upgrade, and flawlessly migrated 600 users onto the new network infrastructure• Architected a multi-site data center strategy, providing high-availability and resiliency through seamless failover and multi-site availability• Implemented a complete SolarWinds monitoring solution

• Handled the unique challenge of coordinating design decisions across a wide array of network equipment, each with their own designs and deployments• Completely overhauled the load-balancing strategy for the company utilizing F5 ADCs, including the implementation of SNI, utilization of vCMP, simplification of iRule syntax using data-groups, and removal of over 3000 redundant pools and virtual servers• Responsible for standardizing the design and retrofitting of all data centers towards a common standard• Created a global network backbone for communication between all eight data centers

• Led an incident shift team of 4 people of various backgrounds• Constantly improved the efficiency of network changes from concept to implementation; drastically reducing operational expense, and increasing productivity within the team• Improved throughput for the team’s routine changes, whilst minimizing error rates• Successfully conducted conference calls with international carriers. Initiated and helped troubleshoot network changes on both the BlackBerry and carrier’s network• Became the Analyst team’s expert on F5• Provided a logical and level-headed approach to finding the cause of, and solution to, incidents occurring on the BlackBerry network