Ryan Drakes

Ryan Drakes Email and Phone Number

Operational Specialist - Partnership Event Coordinator- MDU - BRS Bell Canada via OSL Retail Services @ Bell
montréal, quebec, canada
Ryan Drakes's Location
Greater Toronto Area, Canada, Canada
Ryan Drakes's Contact Details

Ryan Drakes work email

Ryan Drakes personal email

About Ryan Drakes

Ryan Drakes is a Operational Specialist - Partnership Event Coordinator- MDU - BRS Bell Canada via OSL Retail Services at Bell. He possess expertise in customer service, commercial mortgages, leadership, microsoft excel, time management and 12 more skills.

Ryan Drakes's Current Company Details
Bell

Bell

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Operational Specialist - Partnership Event Coordinator- MDU - BRS Bell Canada via OSL Retail Services
montréal, quebec, canada
Website:
bell.ca
Employees:
33594
Ryan Drakes Work Experience Details
  • Bell
    Operational Specialist
    Bell Jun 2019 - Present
    - Book/schedule weekly Sales at MDU buildings across the GTA.- Ownership of marketing collateral procurement and relationships with cross-functional departments.- Budgeting for special events, track/monitoring expenses. - Validation of data for property management companies and maintenance of sales funnel, including analysis of trends in the data and reporting results. - Overseeing of multiple sales events at once and act as the touch point to resolve any issues. - Centralized scheduling for employees including lead listing. - Track all sales results and conducting post-event analysis to gauge effectiveness of events.-Navigate Sales Force for day to day operations.
  • Bell
    Idm Analyst - Covid Redeployment
    Bell Apr 2020 - Oct 2020
    Toronto, Ontario, Canada
    Major Accountabilities/Duties:-Initiate service requests for over 200 applications & tools used by various Bell teams-Supporting applications and processes such as: RACF; BCRIS; Multivu; AMDOCS; SailPoint, Active Directory; LDAP; Employee Directory; IdMS; BPASS/BARS-Perform initial intensive validation process on group service requests (mirror validations) and work with the Access Management Specialist to correct if validation is failed-Diagnose and troubleshoot access issues with requestors to ensure resolution-Liaise with Access Management Specialists for technical programming corrections-Process deprovisioning within tight a turnaround time to meet Corporate Security requirements-Prioritize personal tickets worklist to align with department queue urgency and timelines-Complete ad hoc IAM production work as delegated by department Managers-Process reprioritized (rush) requests from the Access Management Specialists-Seize process improvement opportunities to share on our weekly Process Review Meeting -Proactively seek new work assignments/tickets through the automated ticketing system-Completing frequent periodic audits to maintain existing users accesses and tools inventory-Work with an AGILE methodology with tools such as Jira and Confluence
  • Bell
    Business Development Specialist
    Bell Apr 2018 - Jun 2019
    -Manage M.D.U. portfolio for Bell Residential Services. -Negotiating Marketing Agreements with Condo Corporations for Bell Residential Services for M.D.U. -Coordinating Marketing Events with Condo Corporations and Rental Portfolios.-Navigate Sales Force for day to day operations. General upkeep of existing accounts and the upload and creation of new contracts/accounts.
  • Bell
    Sales Coordinator
    Bell May 2016 - Apr 2018
    100 Wynford Drive
    -Prepare and merchandise sales locations with collateral materials.-Support our sales agents with order entry capabilities.-Complete the order entry process for the activation of new services.-Providing information on offers and promotions.-Answering questions related to Bell residential services, by giving excellent customer service.-Process requests in a timely manner to ensure due date are met.-Identify roadblocks and take action to resolve while ensuring due dates are met.-Attend scheduled events to monitor performance and drive customer attendance. -Post event summary and analysis to provide feedback to the marketing team.
  • Apple
    Inventory Specialist
    Apple Sep 2015 - May 2016
    Markham
    Inventory/Sales Specialist * Control inventory within assigned area to ensure the smooth operation of the unit* Ability to think quickly and perform problem-solving tasks, even within changing conditions.* Ability to help create the energy and excitement around apple products, providing solutions and getting products into customers’ hands. * Flexibility to regularly rotate through different technical specialties and skill sets* Maintains on top of news about products and initiatives, ready to apply expertise to the team* Listen and diffuse customer concerns and provide them with the best service solution in our ecosystem from group training to technical support* Develop colleagues skills and motivate through connecting teachable moments to company core values to achieve and exceed results.
  • Ig
    Consultant
    Ig Sep 2014 - Sep 2015
    - Advised clients on financial products and services.- Developed a customized plan and strategy for clients.- Built and managed their financial wealth and security.- Provided clients with ongoing personalized service.- Networked and pursued new clients and business opportunities.- Managed and maintained various financial accounts (RRSPs TFSAs RESPs Mortgages)- Ensured clients are paired with the right products/services.- Worked closely with the specialist team ensure growth in clients’ portfolios.

Ryan Drakes Skills

Customer Service Commercial Mortgages Leadership Microsoft Excel Time Management Microsoft Office Refinance Event Planning Financial Analysis Team Leadership Management Financial Modeling Social Media Project Management Sales Team Building Negotiation

Frequently Asked Questions about Ryan Drakes

What company does Ryan Drakes work for?

Ryan Drakes works for Bell

What is Ryan Drakes's role at the current company?

Ryan Drakes's current role is Operational Specialist - Partnership Event Coordinator- MDU - BRS Bell Canada via OSL Retail Services.

What is Ryan Drakes's email address?

Ryan Drakes's email address is rd****@****ail.com

What skills is Ryan Drakes known for?

Ryan Drakes has skills like Customer Service, Commercial Mortgages, Leadership, Microsoft Excel, Time Management, Microsoft Office, Refinance, Event Planning, Financial Analysis, Team Leadership, Management, Financial Modeling.

Who are Ryan Drakes's colleagues?

Ryan Drakes's colleagues are Jason Ward, Alix Bell, B O'connor, Tracy Edwards, Amani B, Alexandra Jappert, Terry Guy.

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