Tier 1 + 2 Helpdesk | On-Site Technician
CurrentSince arriving at Transparent it feels as though it's been a matter of "drinking from the fire hose," so to speak. Learning new policies and practices daily, work at a Managed Service Provider with 30+ clients has been anything but slow. Since arriving I have been trusted to self-schedule, converse and interact with clients, and perform all troubleshooting.