Seasoned professional with over 22 years of experience in Software development and Project/Program management across E-commerce, Retail, Multimedia, Mobile and Embedded domains. Sound technical knowledge ably assisted by proficiency in software development life cycle and engineering processes. Legacy of handling multi-site and multi-cultural project teams for customers across major geographies.Currently engaged as Senior Program Manager handling accounts for global retail giants. Key areas of strength -• Program and Project Management • Agile Project Management with Scrum and mentoring multiple teams as an Agile Coach• Requirements Analysis, User Experience, Functional Specification • Expertise in analysis, design, development and implementation of software systems• Expertise in software development tasks (design, flow charting, coding, testing, debugging, etc)• Effective and reliable estimation skills with an ability to identify & anticipate issues/risks related to delivery or client expectations (implied and expressed)• Strong analytical and problem solving skills• Grooming/mentoring• Performance Management• Interfacing with 3rd party vendors• Quality Management• Commercials Management• Team Management• Stakeholder Management• RFP management and Contract negotiation.I am a result oriented technical program manager, passionate about improving engineering and operational efficiency, driving high impact user experiences and adoption, solving problems to produce solutions that are scalable and sustainable.I firmly believe in owning the problem and being a part of the solution.