Ryan Duff Email & Phone Number

Phoenix, Az, Us

Multi-unit Sales & Events Manager. CA, AZ, South Texas.

Westgate, Glendale, Arizona

Gold Canyon, Arizona

National Sales Manager• Leading Sales Team; setting new policies and guidelines to increase sales, customer service and overall efficiency. • Hotel Group Sales; proposing, contracting and setup of large room blocks, including catering, business meeting and special events. • Social Media Coordinator; daily Facebook posts to promote the Resort. Increased our total followers from 2,135 to 3,128 in less than four months. • Create specials with department managers and General Manager, format bi-monthly Newsletter email and other company email blasts to our database.• Conduct bi-monthly Sales and Marketing meeting with each department manager, report to General Manager with new ideas for specials, customer service, etc. • Networking at off-site events to promote the Resort.• Mentoring Tournament Director and other staff members. • Website design and phone system maintenance.

Gold Canyon, Arizona

Group and Tournament Director• Increased Group and Tournament revenue annually 2007 – 2016 to over $650,000.• Coordinated all groups of 12 or more and tournament of any size. Quoted group rates, developed proposals, prepared and sent contracts. Assisted guests with preparing for their outings. Used tournament software to make cart signs, alpha list, rules sheets, proxies and scorecards. • Facilitated a 36 holes resort facility for both Dinosaur Mountain and Sidewinder Golf Courses. Assist head professional and merchandiser with day to day shop activities and end of month inventories. • Give private lessons, clinics, and camps to: resort guests, general public, juniors and members. Currently have students that I have worked with for 10+ years.• Format Flyers, Coupons, and Memos. • Employee scheduling and handled all day-of event duties. Supervised player service staff.• Public speaking – promoted events on local radio shows.• Received 2014, 2015 & 2016 Community Spirit Award from Apache Junction Food Bank, on behalf of Gold Canyon Golf Resort.• Received 2014 Fore Hope Silver Anniversary Honored Sponsors Award, on behalf of Gold Canyon Golf Resort – in memory of past co-worker, Tim Berg. Helped facilitate and raised over $50,000, thru five annual golf tournaments.• Hosted, facilitated, organized a 170 player “Yarnell 19” benefit golf tournament and raised over $11,000, which was donated to the Prescott Firefighter’s Charities.

Apache Junction, Arizona

Board Member – Golf Tournament Committee• Attended monthly board meetings, volunteered, public speaking, fundraising, and basic warehouse volunteer work.• Assisted in the tournament organization, fundraising and donation requests.• Helped raise over $170,000 for AJFB through four annual golf tournaments ($12k – 2013, $30k – 2014, $48k – 2015 & $73k – 2016)• Developed resources to provide emergency food boxes to feed the hungry in the Apache Junction, Gold Canyon and East Mesa area using voluntary contributions of food, money and services from the community.

Gilbert, Arizona

Assistant-Pro• Tournament coordinator and golf shop operations manager.• Facilitated weekly and year round men’s leagues along with summer leagues for local restaurants, bars and business.• Sold Annual Memberships, handled all renewals and membership relations.• AGA handicap application entry and origination.• Cash/Tee Sheet audits for pro-shop, F&B, and P-Card (Pro Shop Credit Card).• Made bank deposits daily and maintained petty cash as needed.• Managed all billing statements for wholesalers.