Ryan Dusing Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, United States

Kansas City, Missouri Area

Wear a number of hats as necessary to facilitate, manage, build, or assist in successfully delivering higher education solutions for clients. Salesforce as a CRM, Admissions, and Retention solution-Documenting, developing, and building solutions to replace current business process-Align business priority with need to deliver successful outcomesBusiness process management-Documenting and developing business process maps-Qualifying pain points and viable solutions-Implementing changes with successful change management techniquesProject Management-Ensure projects are scoped, planned, and budgeted for accurately-Ensure key deliverables, milestones, and budget are being delivered in a timely and accurate fashion-Ensure stakeholders are up to date and aware of all current and upcoming necessary decisions

Parkville, Mo

Responsible for the successful coordination and execution of varying Information Technology Services related projects. Focused on delivering timely results, within scope, and on budget.

Parkville, Mo

Worked with another manager and one director in the department to oversee day-to-day operations for a team of 10 Admissions Representatives that was responsible for qualifying, nurturing, and converting inquired/prospective students into "confirmed" students. During my time in the position we averaged well over 20% year-over-year growth per term, generating more new online students than the University has seen in over 5 years.-Assisted in hiring and on-boarding all new team members through training and development of standard operating procedures and best practice strategies -Worked to consistently educate and assist all team members in new situations as they arise-Remove roadblocks and obstacles that prevent or slow Admissions Representatives in their daily tasks as quickly and efficiently as possible

Responsible for nurturing prospective student leads through confirmed enrollment status. Reliant on consistent and effective communication strategies with accurate, reliable, and consistent customer service. While serving in the position I consistently maintained an above 50% average conversion rate from "inquiry" to "confirmed."

Responsible for the education of learning drivers of all ages, from all over the world.