Ryan Won Email & Phone Number

Sales & Use tax reporting, settlement payments, bank account management.Consignor accounts payable manager:Oversee contract payouts averaging $40.5 million per year45 to 50 auctions paid out per yearFollow up on pending paymentsCheck fraud supportAudit support

Manage VIP client accounts and dealer accountsManage new clients requesting 30/60/90 day terms:

Event coordinator: Organize and execute all IT requirements for event locations across the country. Manage transportation and setup of equipment. Establish printing services, phone services, and secure network connectivity. Vendor Management:Maintain accounts, contract review/renewals, obtain new vendors that fit the costing/budgeting/culture of the companyInventory management:Sourcing, purchasing, and distributing equipment as needed.New employee setup:Permission level managementAccount loginsEmail, Phone, Mobile devicesDigital storage management.Planning and implementation:Projects implemented include -New phone systems,Digitizing file storage,Broadcasting audio/video feed of the auction floor to online buyers,Upgrading security protocols,Introduced a digital document manager feature to the client database that allows quick access and management of clients' pertinent information i.e. IDs, business cards/certificates, legal documents, and correspondence. Primary contact for over 80 employees for day-to-day support including regional representatives.Primary contact for offsite IT team

Train, direct and implement customer service protocols to best approach client conflict resolution and form lasting client relationships.Oversee more than $400 million of purchaser transactions and services for more than 250 auctions across sixteen sales categories.Liaison between buyer and consignor to negotiate post sale offers.Oversee and review all auction registrations and bids to ensure auction integrity.Evaluate and analyze client data and purchase history to maximize client experience.Administered accounts receivables department and organized shipping and pickup logistics for buyers.Managed release of inventory.Oversaw registration for floor bidders and online bidding platforms.Supported Bid Department on telephone bidding and entering absentee bids.Fielded general inquiries, and assisted new clients with the auction process from first visit to completion of purchase.Supported and executed weekly open house event entitled: ‘Walk-In Appraisal Day’ which entails initial property inspection and assessment for potential consignment or purchases.

Certificate In Accounting, Accounting

Bachelor'S Degree, Business Finance