Ryan Easterson Email & Phone Number
@qg.com
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Who is Ryan Easterson? Overview
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Ryan Easterson is listed as Software Engineer at Tech Mahindra, a with 1507 employees, based in Waupaca, Wisconsin, United States. AeroLeads shows a work email signal at qg.com and a matched LinkedIn profile for Ryan Easterson.
Ryan Easterson previously worked as Voice Engineer at Alta Resources and Voice Analyst at Alta Resources. Ryan Easterson studied at Moraine Park Technical College.
Email format at Tech Mahindra
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AeroLeads found 1 current-domain work email signal for Ryan Easterson. Compare company email patterns before reaching out.
About Ryan Easterson
SkillsTelephony Routing & Management: Expertise in CXOne, Genesys PureConnect, Cisco CUCM, and Calabrio for the design, implementation, and management of telephony systems, including IVR and call routing configurations/call recording storage.Database Management: Familiarity in SQL for querying, data management, and reporting to support business operations and technical decision-making.Operating Systems: Knowledge of Windows and Linux operating systems, with hands-on experience in system administration, troubleshooting, and optimization.Networking & Server Fundamentals: Basic understanding of networking protocols and server management, with experience supporting network infrastructure and server configurations.Active Directory: Worked with managing Active Directory for user authentication, group policies, and access control in enterprise environments.Technical Systems & Hardware: Broad knowledge of technical systems, hardware components, and troubleshooting methodologies for maintaining and supporting IT infrastructure.Warranty & Returns Management(Customer Service): Extensive experience in warranty handling, parts replacement, and returns processes in customer service and technical support environments.Customer Service Expertise: Strong understanding of customer service environments, with the ability to manage client relationships, resolve issues efficiently, and ensure a positive customer experience through effective communication and problem-solving.Project Management: Experience in coordinating cross-functional projects, managing timelines, and ensuring successful project delivery, while staying within scope and budget.
Listed skills include Experience With A Skid Loader, Teamwork, Lawn Care, Html5, and 3 others.
Ryan Easterson's current company
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Ryan Easterson work experience
A career timeline built from the work history available for this profile.
Voice Engineer
CurrentManage and coordinate multiple projects and tasks within the company’s project pipeline, ensuring timely execution and alignment with organizational goals.Lead telephony and server maintenance tasks, staying current with new technologies to improve systems and processes.Prioritize exceptional customer service by maintaining strong client relationships and offering proactive support to meet business needs.Maintain and update internal documentation, while monitoring and analyzing team performance, software usage, and user stats.Collaborate on developing innovative technical solutions, focusing on cost-effective strategies to stay within or under company budget plans.Manage and optimize CXOne and Genesys telephony solutions, including complex IVR flow updates, client TFN, and DID routing configurations.Provided assistance with managing and resolving open support cases in the Cherwell ticketing system.
Voice Analyst
Provide technical support by addressing incoming IT support tickets, troubleshooting issues, and ensuring efficient resolutions.Collaborated with engineers and architects to successfully complete project tasks and deliverables. Managed licensing and user account administration within the telephony solution. Provided support in generating reports to meet client requirements. Assisted clients with updates and adjustments to IVR systems and addressed telephony-related inquiries or issues as they arose.
Customer Service Representative
Delivered exceptional customer service by taking inbound calls and addressing consumer inquiries, product issues, and warranty claims.Documented and investigated customer issues, ensuring accurate tracking and resolution of problems related to consumer products and dealer software.Provided detailed warranty information, processed claims, and helped diagnose product malfunctions or appearance issues to ensure customer satisfaction.Collaborated with cross-functional teams to improve service delivery, product knowledge, and troubleshooting procedures.
Pressman
My responsibilities include being at any press that needs the assistance. I have done various things for Quad with the short time i have been there and i learned quite a lot.
Colleagues at Tech Mahindra
Other employees you can reach at altaresources.com. View company contacts for 1507 employees →
Stephanie Bergholtz
Colleague at Tech MahindraAppleton, Wisconsin, United States
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Jessica German
Colleague at Tech MahindraSan Juan Capistrano, California, United States
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Nicole Iraheta
Colleague at Tech MahindraNaples, Florida, United States
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Nick Dohr
Colleague at Tech MahindraNeenah, Wisconsin, United States
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Yasmine Rodriguez
Colleague at Tech MahindraWhittier, California, United States
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Tracy Williams
Colleague at Tech MahindraFort Myers, Florida, United States
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Bhooma Anand
Colleague at Tech MahindraBrea, California, United States
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Kaile Cordova
Colleague at Tech MahindraPhilippines
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April Diola
Colleague at Tech MahindraAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
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Naethan De Guzman
Colleague at Tech MahindraCalabarzon, Philippines
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Ryan Easterson education
Education record
Information Technology
Frequently asked questions about Ryan Easterson
Quick answers generated from the profile data available on this page.
What company does Ryan Easterson work for?
Ryan Easterson works for Tech Mahindra.
What is Ryan Easterson's role at Tech Mahindra?
Ryan Easterson is listed as Software Engineer at Tech Mahindra.
What is Ryan Easterson's email address?
AeroLeads has found 1 work email signal at @qg.com for Ryan Easterson at Tech Mahindra.
Where is Ryan Easterson based?
Ryan Easterson is based in Waupaca, Wisconsin, United States while working with Tech Mahindra.
What companies has Ryan Easterson worked for?
Ryan Easterson has worked for Tech Mahindra, Alta Resources, and Quad/Graphics.
Who are Ryan Easterson's colleagues at Tech Mahindra?
Ryan Easterson's colleagues at Tech Mahindra include Stephanie Bergholtz, Jessica German, Nicole Iraheta, Nick Dohr, and Yasmine Rodriguez.
How can I contact Ryan Easterson?
You can use AeroLeads to view verified contact signals for Ryan Easterson at Tech Mahindra, including work email, phone, and LinkedIn data when available.
What schools did Ryan Easterson attend?
Ryan Easterson studied at Moraine Park Technical College.
What skills is Ryan Easterson known for?
Ryan Easterson is listed with skills including Experience With A Skid Loader, Teamwork, Lawn Care, Html5, Xml, Photoshop, and Music.
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