Ryan Eastman Email and Phone Number

• Schedule interviews and phone screens while working directly with candidates and hiring managers through the entire recruiting process. Provided follow-up correspondence to candidates on recruiting status via phone and email.• Track recruiting activities as well as arranged travel and lodging for potential candidates.• Identify opportunities to improve candidate experience and scheduling efficiency.• Assist in the coordination of other recruiting activities as needed.

Design and develop – exercises, tutorials, job aids, reference materials, assessments, etc.Manage New Hire Onboarding (i.e. LMS registration, granting permissions, etc.)Coordinate and schedule training (new hire and continuing education)Monitor all testing and assessment data and perform ongoing needs analysis

• Set the direction for a team of 135 direct reports and vendor operations to accommodate scale and continuous improvement for Amazon shipping and delivery systems. • Create and manage development plans for each employee and vendor holding each accountable to the standards set. • Ensured compliance to Amazon security standards while developing business continuity plans for North America and Jamaica.• Present data quarterly on customer satisfaction, operational metrics and collaborated with operations to secure and deliver on capacity and budgetary requirements for each country’s peak season.

• Lead and developed a team of 30-37 associates; responsible for the overall performance management, coordination and evaluation of the team.• Actively participated in and drove the continuous improvement culture through Amazon’s ‘kaizen’ process which helped eliminate barriers to increase productivity and quality.• Carried out supervisory responsibilities in accordance with Amazon’s policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning and assigning work; rewarding and reviewing employee performance; and effective conflict resolution.• Communicated policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken

• Lead and developed a team of 30-37 associates; responsible for the overall performance management, coordination and evaluation of the team.• Actively participated in and drove the continuous improvement culture through Amazon’s ‘kaizen’ process which helped eliminate barriers to increase productivity and quality.• Carried out supervisory responsibilities in accordance with Amazon’s policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning and assigning work; rewarding and reviewing employee performance; and effective conflict resolution.• Communicated policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken