To assist the Operations Manager in the day-to-day management of the site, daily assignments include, marketing, building management, tenancy administration,customer relations, H&S and development of student social activities.• Responsible of line managing staff members andsupport the Operations Manager in the supervision of external personnel on site.• Develop and maintain resource of information appropriate for the student populatione.g. travel, entertainment, health, counselling and welfare, and other local key services.• Develop and organise a social student diary regular events and social activities.• Signpost students to appropriate support services.• Developing and utilising a coaching habit to help develop and motivate my team.• Conducting monthly one to ones and ensure quarterly reviews are being carriedout within the site for your direct reports.• Ensure staff mandatory training is completed and up-to-date.• Assisting in actioning engagement plans within your sites.• Recognising and rewarding good performance through our rewards system using thebehavioral framework to feed into the Wow Awards process• Assisting/conducting interviews

Daily responsibilities are to train and support all London sites to ensure maximise revenue for the business.Increase brand awareness and form stronger relationships with Universities, Businesses and Agents across London and UK.Proactively generate, track and convert sales opportunities across the London direct let portfolio to help achieve a high level of conversions.Support the wider operational and marketing team with competitor analysis, live streams, social media content, open days and events throughout the year.

Completed my 3rd Built to Rent for Downing, after successfully manging the sales for sites in North Acton and Lambeth we opened our brand new site in Vauxhall with 100% occupancy too. Responsibilities was management of our show-flat, conducting face to face viewings and virtual tours to ensuring maximum occupancy for our new site, also Implement effective sales & marketing strategies to develop new partnerships with Universities, Language Schools, Agents and Local businesses.

PRE-Sales CONSULTANT – Opened a brand-new health club in Acton Park working in a team of 5 from a marketing suite. With the health club getting built around us, we had to sale the concept off board plans and visuals creating excitement for new prospects. I become the first consultant in David Lloyd history to sale over 200+ memberships in their first month, going on to achieve consecutive 100+ sales for the next 5 months.• Selling health club memberships• Hitting monthly KPI Targets• Keeping Admin work up to date / Data entry / calls and booking appointments daily• Meeting and building relationships with new prospects• Taking team meetings

SENIOR SALES / LETTINGS NEGOTIATOR – On a daily basis my primary task would be to manage negotiations between tenant and landlords. This would mean ensuring that owners achieve the rent income they desire from tenants while meeting the tenant’s expectations around budget and location. On top of this I would be responsible for making sure that the agency itself also made a healthy commission on any lettings agreed• Meeting clients and going to different properties (Company Car)• Handling tenant applications• Creating marking materials• Handling window display/advertisements• Point of contact for our VIP Clients• Undertaking credit references and general reference checks

SENIOR SALES CONSULTANT – Working in a fast pace lively sales environment, managing business to business and consumers on a daily basis selling health club memberships. I was responsible for training new consultant’s on regularly basis and managing our corporate accounts• Hitting monthly KPI Targets• Managing VIP Corporate Business Accounts• Customer face to face environment• Organising Corporate Open Weeks and Well-being Events• Creating and Manage a Prospect Database• Training other Consultants• Taking Team Meetings and 1 2 1 Performance reviews

Working for a Professional Cleaning Company where I oversaw the day to day running of the business. I took charge of 30 employees by managing day to day activities, analysing statistics and reading and writing reports. I had to do a lot liaising with other team members, including interacting with managers of different areas of the organization, as well as training and supervising new employees and tracking/measuring staff performance