• Developed and maintained productive working relationships with government partners, diverse groups and internal Red Cross units during steady state. • Fulfilled Government Operations objectives, built capacity and supported effective service delivery to victims during disaster. • Responsible for ensuring Red Cross actions were aligned with, supportive of, and complementary to those of the government. • Effectively represented the Red Cross to external partners, managed internal and external expectations, established and monitored situational awareness. • Sought, collected, evaluated and communicated critical information. • Maintained and shared situational awareness and program updates/information with partners, including shared threats/hazards and capacity data. • Assisted with development of holistic and seamless disaster cycle plans (i.e. mass care) in partnership and in-sync with government. • Contributed to planning and exercises and coordination meetings; as appropriate, serve as the mass care/ESF 6 subject matter expert and lead/convene planning and coordination. • Supported the annual DSC regional goals, RDO objectives, and regional/chapter plan for a community response by building and maintaining relationships through collaboration and facilitating communication with partners, coordinating projects, and participating in local response activities. • Partnered with all other Community Partner / Emergency Management workers and external partners to ensure Regional and team goals were achieved; worked with local and regional partners.

• Led biomedical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the Medical Equipment Management Plan (MEMP). • Managed operations on a day-to-day basis, collaborated and maintained positive relationships with customers, and worked to develop colleagues. • Directed DMV inspections and ensured that biomedical engineering services were in compliance with regulatory standards. • Provided forward thinking and strategic leadership; built relationships across a diverse and complex political customer base. • Mentored peers and provided input to department leaders. • Applied knowledge and experience of technology and equipment to oversee site operations and provided direction to others. • Oversaw personnel staffing to ensure best-in-class service. • Created and managed the departmental budget. • Planned, implemented, and evaluated programs to meet departmental goals and ensure service excellence. • Represented Biomedical Engineering on committees and attended Management Council and other administrative meetings. • Combined a broad cross functional scope of the business with an expertise to drive results. • Oversaw the integrity of site inventory and databases. • Directed all aspects of acquisition, maintenance, and repair of the equipment, as well as ongoing training and education of staff related to safe medical device uses and practices. • Ensured complete documentation of all repair activities and orders, and maintained stock of repair parts to ensure rapid repair of defective equipment. • Created a vision and strategy for process improvement initiatives. • Established and defined departmental goals and objectives to meet hospital goals and objectives. • Oversaw and ensured the involvement of Biomedical Engineering during capital acquisitions.

• Supervised biomedical engineering and imaging staff to maintain clinically reliable, safe, and cost effective clinical technologies. • Conducted independent work in support of all phases of the clinical technology life-cycle and supervised multiple moderately complex projects. • Monitored emerging technologies; reported on healthcare related technology trends; assessed new healthcare related technologies; and disseminated healthcare related technology information. • Supervised the deployment of clinical technology in new and existing care delivery environments; provided technical and environmental requirements; assisted with equipment installations. • Led the reviews of FDA and non-regulatory Hazard Alerts to determine appropriate level of response in collaboration with the National Product Recall Management team; led team of biomedical equipment engineers to ensure compliance at the service area and regional levels. • Led incident investigations and equipment performance analysis and employed in-depth knowledge of federal, state, and local regulations related to clinical technologies in healthcare environments across multiple facilities and clinics to include: Seattle Capitol Hill Medical Center, Downtown Medical Center, Northgate, Burien, Renton, Gig Harbor, Everett, Spokane- Riverfront and Lidgerwood, Federal Way Medical Center, Puyallup Medical Center, Silverdale, Smokey Point, Bellevue Medical Center, Olympia Medical Center, and Tacoma Medical Center serving 4.5M customers.

• Oversaw labor services, hardware, software, and maintenance acquisitions. • Developed operational needs statements, performed market research, identified source requirements, and selected contract support worth in excess of $5M. • Performed independent research and biomedical engineering project management. • Provided guidance, direction and status reporting on targeted acquisition processes. • Assumed ultimate responsibility in ensuring that the government received the products/services specified by the awarded contract terms. • Leveraged acquisition experience to guide projects to comply with acquisition management guidelines, Federal Acquisitions Regulations requirements, and IRS policies. • Implemented policies and guidelines to improve planning, integration, and execution of acquisition functions and activities. • Implemented monitoring to ensure program/project managers met timeliness, efficiency, and quality expectations outlined by acquisition plans. • Conducted in-depth, targeted program reviews to validate business strategies, eliminate unnecessary requirements, and provide the best value for the government. • Prepared comprehensive reports and communicated findings, recommendations, and progress reports.• Provided input to the annual budget and monitored spending throughout the fiscal year to ensure that adequate resources were available to support mission. • Performed modifications and conducted complex testing and analysis of results. • Installed and configured a variety of operating systems environment and applications including hubs, switches, routers, workstations and desktops. • Administered and maintained Local Area Networks, associated computer systems, and associated hardware and software. • Served as subject matter expert for maintenance on electronic systems and equipment for facility and outlying locations to support end user.

• Gave written and oral presentations and prepared technical, informational, analytical, and graphical documentation to support content. • Served as a senior-level specialist to lead the development of acquisition requirements across multiple projects. • Responsible for contractor sourcing, selection of support, installation and equipment lifecycle management, service and capital acquisitions. • Created the medical equipment management plan, participated in medical device hazard investigations, and maintained constant compliance with patient safety goals. • Researched and coordinated for training to increase the quality of work, maximize equipment up time, and reduce the need for costly maintenance support contracts. • Performed highly technical services including maintenance, troubleshooting, installation, operation and testing of a full range of networked electronic systems. • Developed and devised improvements and alterations to complex technical equipment, instruments and software.

• Installed, diagnosed and repaired various types of digital x-ray and computed radiography reader systems. • Maintained communications with customers and office personnel to ensure resolution and proper customer satisfaction. • Participated in sales opportunities such as equipment sales, contract renewals, etc. to meet company sales goals. • Trained clinical staff on operation of complex electronic systems. • Performed preventive maintenance inspections per equipment specifications and standards. • Maintained all assigned assets per company policies and procedures.• Improved personal productivity by enhancing product knowledge through formal and on the job training.• Serviced and provided periodic maintenance of electronic equipment on multiple products in one modality.• Addressed technical and applications questions with clinical staff. • Maintained accurate and complete documentation.

• Led, managed, mentored and trained electronic maintenance section comprised of 28 Army, Air Force and civilian technicians. • Established controls and procedures and monitored implementation to ensure full completion of the mission• Instructed in areas of maintenance management and specialized equipment repair and maintenance. • Scheduled contract and one-time maintenance visits and monitored and reviewed vendor services. • Developed work performance specifications for a variety of service contractors, including those servicing specialized equipment. • Conserved government funds concerning parts, test instruments and electronic systems acquisitions. • Prepared documentation for the Contracting Officer such as statements of work, letters of justification, sole source justifications and urgency of need statements for repair and equipment contracts. • Determined priorities of work. • Oversaw the Division Quality Assurance Program. • Strategic technical advisor in acquisition of strategic medical systems and test instruments. • Performed life cycle management functions and technology evaluations. • Conducted in-depth, targeted program reviews to validate business strategies, eliminate unnecessary requirements, and provide the best value for the government. • Performed final closeout of assigned contracts. • Resolved disposition of funds listed on the canceling funds report. • Performed various contract administration functions including monitoring canceled funds, reconciliation, and maintaining database integrity. • Monitored contractor performance for compliance with applicable laws, delivery schedules, payment provisions, contract data reporting requirements, and other contractual requirements. • Negotiated with contractors for consideration when delinquencies occur.

• Provided maintenance, calibrations and technical support functions for Test, Measurement and Diagnostic Equipment (TMDE) and patient care equipment (PCE). • Analyzed and diagnosed equipment faults and developed emergency contingencies. Served as a technical advisor and consultant to clinical engineering staff. • Managed the organization TMDE Program to ensure traceability to National Institute of Standards and Technology. • Communicated with biomedical engineers to provide assistance and in-service training on setup, calibration, operation, and application of test instruments. • Taught formal new equipment and sustainment training classes. • Researched equipment and wrote Programs of Instruction and developed course curriculum for presentation in a formal classroom environment. • Interfaced with user and manufacturer of the equipment as necessary to clarify questionable areas concerning the use and accuracy of instruments and nonstandard TMDE.

• Developed training courses and instructed participants from Europe, Asia and the U.S.