Ryan Etzel Email & Phone Number

State College, Pennsylvania Area

Provide pre-hospital non-emergency and emergency care to the sick and injured per Pennsylvania Medical Protocols and Law. Provide non-emergency transport to persons requesting non-medical van transportation services. Currently possess PA EMT-B certification, NREMT-B certification, AHA CPR and AED instructor certification, ECSI instructor certification, VFIS EVDT instructor certification.

Altoona

Bachelor of Science in Nursing

State College, Pennsylvania

-Manager of a team of three with a diversified skill set: system and network design and management, telecommunications, information security, service desk, collaboration services.-Member of corporate teams responsible for modernizing Information Technology processes, collaboration services and information security practices across all of SRI-Continually work to ensure all systems and networks meet US Government security requirements-Provide technical advice to various projects on emerging technologies, trends, security and integration of project services with new and existing systems. -Advanced management of Windows, Linux and Solaris systems including resolution of complex hardware and software issues-Advanced management of services including NIS, NFS, DFS, DNS, Active Directory, Group Policies-Experience with virtualization technologies including VMware products, Microsoft’s Hyper-V and Oracle Virtual Box-Integration of file storage and services between Windows and Linux to support high-end processing capabilities-Rack infrastructure design and implementation-Advanced network management utilizing Cisco routers, HP layer 3 switches, Cisco Aironet Wireless Access Points-Contributor to System Security Plans; provide implementation guidance-Network design for several projects, large and small, as well as several proposal efforts-Procurement and management of large data storage systems which support customer requirements-Information System Security Officer (ISSO) for several of customer-provided network segments-Extensive troubleshooting and problem solving skills-Design, implementation and oversight of a scalable heterogeneous environment across seven separate networks with a total of over 400+ network-connected devices supporting business processes: software development, administrative, data processing and research.-Held TS/SCI Clearance during my employment with SRI International

Assist contractor and customer sites with complex system design, troubleshooting and installation support.Provide internal IT support for approximately 70 users spread throughout nine disjoint networks.Responsible for administration across multiple operating systems, as well as design, installation, configuration, troubleshooting and upgrading of complex systems.Prepare, document and deploy systems to remote customer sites, both CONUS and OCONUS.Design and install physical infrastructure, including cable runs and rack system installations.Examine system needs for cooling, power and network capacity; recommend and implement necessary infrastructure upgrades as necessaryCompile and revise procedural and system-specific documentation for both internal and external use.Work with vendors to gather system specifications, evaluate products and recommend purchase of hardware and software.Held TS/SCI Clearance during my employment with SRI International

Provided sabbatical coverage for a full-time Technical Marketing Engineer in the LAN Access Division.Supported daily customer interactions regarding software validation testing for wired Ethernet products.Maintained a high level of customer service, addressing technical and documentation issues in a timely fashion.Implemented process improvements to elevate levels of customer service and internal communication.Led efforts to determine root cause and fix defects. Coordinated implementation of customer-requested enhancements.Analyzed, understood, and communicated root causes behind bugs, and solutions found.Recognized by customer's team for excellent customer service, and by Intel's team for independence and professionalism.

Worked with worldwide Technical Marketing staff to evaluate 802.11a/b wireless networking products.Developed guidelines for effective experimentation, documentation, and training for experiment replication.Self-directed to gather data critical for future product evaluation, including the development and implementation of testplans involving CPU utilization, power consumption, and throughput of various 802.11a/b wireless networking adaptors.Assisted with integration of emerging technologies into existing computing platforms for customer demonstrations.

Assisted Senior Hardware Engineers with minimal supervision to evaluate 802.11b wireless networking products.Designed, performed, and analyzed wireless research experiments in coordination with a geographically separated team.Evaluated functionality of prerelease wireless hardware and software products, including Bluetooth, HomeRF and 802.11b

Bachelor Of Science - Bs / Bsn, Nursing

Bachelor Of Science - Bs, Computer Engineering