Ryan Feagin Email and Phone Number

• Collaborated with Fortune 100 clients to define their vision and develop a roadmap for a new Enterprise Location Intelligence platform to streamline business processes across the organization and serve as the source of truth for critical business decisions• Redefined key presales metric resulting in savings of $2MM per year by identifying and filtering unattainable prospects and $2.5MM in vendor expenses while gaining 8%+ in greenfield opportunities for sales teams• Created location centric, 360° view of existing accounts, leads and prospects by integrating previously siloed data using custom MDM methodologies. Match rate of business data increased from 55% to 87%• Optimized business processes through new APIs and integrations with SalesForce.com, existing business intelligence platforms, and engineering design tools. Lowered customer acquisition cost, reduced data entry and ensured consistent data shared across all systems• Designed and managed the addition of enhanced security and rate limits required to expose existing APIs to external sales channels. To further create efficiencies, developed a self-service portal allowing real time bulk list processing directly in a web browser• Collaborated with a cross-functional team to move a legacy platform consisting of 60+ servers to a new data center without customer impact. Rescaled architecture and leveraged best practices for redundancy, failover and future scalability. Proactively created high-level architecture design for future phased migration to the cloud• CASS certified address standardization, validation and geocoding 500MM+ transactions a year to ensure data accuracy, delivery of bills, and reduced bulk mailing expenses• Long term partner with Precisely (formerly Pitney Bowes Software and Data)• Other projects include creating sales territories, assigning tax jurisdictions, locating service outages and ensuring franchise contract compliance