Responsible for designing and developing software for generating measurement plans of physical objects executed by robotic measurement equipment. Authored serialization components targeting SQL Server 2008 R2 for application state persistence. Leveraged WPF & C# expertise to improve 3D visualization library integration for better support of WPF's advanced rendering features using C++/Cli.Created tools and utilities to improve developer productivity through reducing mistakes via automating manual development workflows. Authored custom visual controls for high reuse throughout the application. Supported the team with expertise in the project’s UI technologies, WPF and MVVM. Used agile development methodologies to write high quality, highly testable code in a continuous integration process.

Developed software and tools for high demand SAAS platforms targeting media workflow automation. Authored queries and stored procedures targeting SQL Server 2008 for performing insert, search, and retrieve operations used by backend services. Created and maintained middleware services that listened for commands via WCF, .Net Remoting, SOAP, and REST APIs for performing actions via a robust plug-in architecture. Authored plug-ins for Irdeto’s middleware layer targeting software APIs, web services, and workflow execution using C#, C++, and Visual Basic.Net. Plug-ins developed performed media transcoding, simple editing, file transfers, content analysis, quality control, file parsing, and metadata ingestion.Wrote tools and applications using WPF and Windows Forms to aid support staff with monitoring service health, workflow status, and service load of Irdeto’s backend platform. Created and maintained working solutions for automated builds and unit tests with Team Foundation Server 2010. Authored MSI packages using the WIX installer framework for deployment by internal customers.

Provided technical application support of Irdeto’s enterprise platform for streaming media. Worked with customers and vendors worldwide to troubleshoot and resolve problems in the datacenters, customer premises, and content delivery networks. Communicated via phone and email in a prompt manner.Remotely provisioned customer environments and repaired corrupt video files. Managed application settings to ensure smooth operation of Irdeto’s application service platform. Monitored the operation and communication of production servers. Supervised and pruned the media platform workload as needed. Performed troubleshooting operations on application services, restarting them as needed.

Performed diagnostics, maintenance, and repairs of PC desktops, laptops, laser printers, software and operating systems. Provided technical phone support and assisted customers with software problems on and off site. Assembled and tested new computers for sale by the store.

Developed programs and scripts for testing environments of customer applications. The primary author on a test platform that mimicked court docket websites through a customizable template system. The platform allowed a web crawler to perform fast, repeatable testing while minimizing search fees in a pay-per-search environment. Wrote automated UI tests, integration tests, and performed manual testing of the client’s web applications creating and using existing test cases.