Ryan Fox Email & Phone Number

Burntwood, England, United Kingdom

run the day-to-day operations of a restaurant or hotel, including overseeing personnel, ensuring that the facilities are properly maintained, taking steps to ensure customer satisfaction and overseeing the upkeep of administrative and financial records.Assistance in the Recuperation of lost revenue and aged ledger accounts, the implementation of basic and advanced procedures both for floor team members and management at over 12 different Holiday Inn locations.The development and implementation of effective Food and Beverage waste management protocols to enhance financials and ensure the reduction of needless costs.Other duties included basic covering of shifts including, but not limited too:-Housekeeping Manager-House Keeper-Day Porter-Night Porter-F&B Manager-F&B Assistant-Guest Service Manager-Guest Service Assistant-Front Office Manager-Wedding and Event Coordinator-Sales and Events Manager-Receptionist-Operations Manager

• Involvement in day to day running of all operations• Overseeing front office, food and beverage and kitchen management teams• Developing weekly rota’s• Involvement in ordering and stock taking of beverage facilities• Running weddings and function in excess of 200pax• Ensuring a strict cooperation with standards and procedures.• Simple maintenance of the property (lightbulbs, toilets, sinks etc.)• Responsible for all aspects of all departments.• Conduct operations meeting with all head of departments to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. • Minutes of the meeting to be sent to GM/RGM.• Implement and enforce operational procedures in all departments.• Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F&B Manager & Chef.• Monitor the co-ordination between all departments for smooth & efficient operations.• Be on available on call 24 hours a day to resolve any urgent problems on emergencies.

Mercure Honiley Court

• Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals.• Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives.• Maintain project timelines to ensure tasks are accomplished on time.• Develop, implement, and maintain budgetary and resource allocation plans.• Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values.• Resolve internal staff conflicts efficiently and to the mutual benefit of those involved.

• Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals.• Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives.• Maintain project timelines to ensure tasks are accomplished on time.• Develop, implement, and maintain budgetary and resource allocation plans.• Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values.• Resolve internal staff conflicts efficiently and to the mutual benefit of those involved.

• Manage beverage purchasing, beverage menu designing, marketing of new products and VIP customer requests Ordering and stock taking.• Create an illustrate process, which promote continuity for timely and accurate vendor ordering procedures for all management staff.• Participate in the selection, design, development of new POS system and are in charge of weekly inventory.• Review financial transactions such as the budget and payroll records to ensure the weekly expenditures are accounted for and authorize.• Gather all relevent detail different sections and Report building• Created a strong bond between all departments and working together in Unison to provide the best service possible• Produced the best quarterly stock take in the company last quarter• Created a positive ethos for ongoing development.

Fazeley, England, United Kingdom

• To assist the Line Manager to manage the overall day to day running of all aspects of the hotel, including occupancy, food and beverage and events/banqueting• Assist the Line Manager to manage sales and marketing, housekeeping, front desk (including all reception and concierge), food and beverage, Chef/kitchen, leisure, human resources, accounts• To adhere to agreed budgets and maintain applicable quality standards and records• Assist the Line Manager in ensuring sufficient team members at all times and within agreed budgets• Quality control of all aspects including hygiene and health and safety• Assist your Line Manager• Meet your targets and those of the hotel as a whole.

Lichfield, England, United Kingdom

• Maintains accurate records including cash flows sheet, guest floor limit, AR Ageing reports, Direct billing etc.• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.• Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.• Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations.• Performs daily, weekly and monthly property inspections.• Ensures property, grounds, physical plant and work areas maintained to standard.• All Other duties as assigned by the General Manager or Management.

• Working on multiple units (costa, McDonald's, WHSmiths, Chozen)• Assisting duty managers in operations.• Ensuring maximum crew member productivity.• Providing assistantance with disciplinary proceedings.• Training and reviewing staff members.• Ensuring positive working environments in each area.