The VBP Academy is Venables Bell and Partners Summer Internship Program based out of their San Francisco office. • Observed the day-to-day execution of various programs and/or projects of an experienced Brand Manager. • Watched the work of the Brand Manager to maintain communication between the Brand team and other key departments, while also acting as a Client liaison.• Learned about duties of Brand Manager as a project lead. Where they must drive workflow and generate/manage project schedules and timelines. • Saw a demonstration of client knowledge of their business to provide clarity on all objectives, challenges and expectations and an establishment of strong client relationships. • Observed the generating and updating of status reports and leading of weekly internal and external status meetings. • Saw the creation and sharing of internally vetted schedules with clients and the setting of expectations regarding project delivery and milestones.• Watched client meeting preparation, as well as the ensuring of assets to be delivered to make a master presentation deck.• Learned about production estimates.• Touched on the managing of JSRs and following up with accounting to ensure accurate and timely billing. • Observed the facilitating of a monthly budget report and management of a budget binder. • Learned about and helped with the creation, as well as the presentation, of a competitive deck. • Worked with the other VBP Academy department interns to create and present a final project. An advertising campaign and strategy for a high profile client.

• Worked on active selling, managing and tracking all wholesale customers.• Worked with upper management to meet domestic sales goals and expectations.• Managed and tracked inbound leads; as well as converted them to new business.• Established new dealer prospects in lifestyle fashion boutiques and action sports / outdoor retailers.• Tracked and managed reorder opportunities using Capsule CRM, as well as provided feedback from retailers.• Supported outside sales representatives and overall management of territories.• Attended ride alongs with sales rep's, traveled to assigned trade shows, and nationwide events.• Worked along outside sales reps to manage in-store presence and events. • Provide all merchandising assets as needed for accounts; brick and mortar as well as ecommerce spaces.• Manage communication for private label sales, in and outside the organization, from start to finish of production and delivery.

• Maintain account relationships and drive sales focusing on generating at-once and reorder business for Amazon.com & Zappos.com • Assist in managing order file & order maintenance reviewing weekly open order reports, as well as contract & shipping resolutions. • Complete style set-up forms during sell-in, complete with CAD’s of the seasonal buy.• Maintain data, pricing, and essential functionality for account portals/requirements• Pull & format selling from Edifice & account portals weekly & monthly sales reports.• Coordinate sample lines, calendar/appointment schedule, prep/support for business meetings & Prebook line showings. • Coordinate, input, & manage account media hub projects.

• Manage wholesale order file for Canadian Territories including Ontario, Manitoba, Saskatchewan, Northwest Territories, and the Yukon for Quiksilver, Roxy, & DC Shoes.• Provide customer service within the Canadian marketplace while working within the Canada sales operations team• Generate sales tools; including order forms, UPC files, data input into SAP, Excel, etc.)• Work closely with other specialty and major sales operations coordinators and accounts receivable clerks• Work closely with sales management on necessary approvals for customer requests• Data entry for manual orders• Maximize product fulfillment on orders• Calling accounts to receive extensions, substitute styles, approval to pre-ship• Statusing open orders• Remedying order/shipping issues• Writing up SHRs for credits and submitting for approval as needed• Assist in phone support, customers ordering requests and all other office related duties• Order maintenance / order status• Work closely with outside departments (Accounting, Distribution, Production)• Work closely with the sales reps to assist in the process of the sales cycle, from order entry to shipping and follow-up with the customer.

•Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.•Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.•Monitor sales activities to ensure that customers receive satisfactory service and quality goods.•Inventory stock and reorder when inventory drops to a specified level.•Instruct staff on how to handle difficult and complicated sales.•Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.•Assign employees to specific duties.•Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.•Plan and prepare work schedules and keep records of employees' work schedules and time cards.•Review inventory and sales records to prepare reports for management and budget departments.•Examine products purchased for resale or received for storage to assess the condition of each product or item.•Establish and implement policies, goals, objectives, and procedures for their department.•Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.•Estimate consumer demand and determine the types and amounts of goods to be sold.•Opened and established both Corporate Retail Store Locations.

•Managed all aspects of retail sales management and team similar to duties listed above in Quiksilver in multiple locations including Huntington Beach, Costa Mesa, Irvine, San Clemente, & Tustin.•Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.•Plan budgets and authorize payments and merchandise returns.•Formulate pricing policies for merchandise, according to profitability requirements.•Establish credit policies and operating procedures.•Keep records of purchases, sales, and requisitions.•Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

•Learned to coordinate marketing activities and policies to promote products working with advertising and promotion managers.•Worked with managers to develop pricing strategies, balancing company objectives and customer satisfaction.•Compile lists describing product offerings.•Observed the negotiation of contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.•Selected products and accessories to be displayed at trade or special production shows.•Learned about sales forecasting and strategic planning to ensure the sale and profitability of products by analyzing business developments and monitoring market trends.•Participated in the coordination of promotional activities and trade shows, working with coordinating crew, advertising team, athletes, and production managers, to market products. Including Spyder Surf Fest, Rip Curl Pro Search San Francisco, Rip Curl Grom Search, Rip Curl film premieres, Wetsuit and Surfboard Demo's, Action Sports Retailers trade show, Team Signings, etc.