Ryan Freeman Email & Phone Number

Spearwood, Wa, Au

Australia

Workshop ControllerAudi Centre, PerthOctober 2020 – Current• Coordinating the day-to-day operation of two workshops and ensuring all work to vehicles is carried outappropriately.• Managing a team of vehicle technicians and apprentices, while ensuring business objectives are met (teams usuallyconsist of around 15 to 22 staff including 1st, 2nd, 3rd & 4th year apprentices and technicians).• Supervising, mentoring and completion of Apprentice documentation, including uploading to the ApprenticeshipPortal.• Allocating work orders to technicians and managing technician time keeping, rostering and efficiency• Maintaining relationships with the vehicle manufacturer & providing technical information for technicians duringrepairs.• Scheduling work using my ability to prioritise and adapt depending on the complexity of each job and the availabilityof parts, to ensure meeting workshop targets,• Carrying out routine vehicle servicing to manufacturer specifications on all makes and models.• Engine rebuilds and reconditioning, as well as component rebuilds.• Trouble shooting, diagnosis and repairs; assisting technicians with technical challenges.• Follow correct procedures when carrying out warranty work and ensure all warranty work is carried out tomanufacturer requirements.• Accessory fitting on new vehicles.• Assisting with assembling and re-assembling mechanical components.• Tyre changing and wheel balancing.• Disposing of workshop waste safely according to Department of Environmental and Water Regulations.• Dealing with customer complaints and resolving complaints issues within my scope.• Stocktaking workshop consumables and placing parts order for the jobs.• Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuringcustomers by providing all necessary information and advice.• Utilising ERANET, ERALINK, Service Triage, Microsoft Excel, and Word.• Liaising with the Service Manager.

Pilbara Western Australia

Mechanical Plant FitterMinprovise - Various sites in the Pilbara including Goldfields, Rio Tint, Roy Hill, Nammuldi, HD4, and more.July 2018 – October 2020• Recruited for scheduled shutdowns on various iron ore mine sites, Including Rio Tinto, and Roy Hill, BHP as aMechanical plant fitter. I have also worked within Kwinana Port also through the employment with Minprovise.• Repair projects and full strip and rebuild maintenance on fixed plant equipment, including but not limited to: Wetplant filter belts, crushers, scrubbers, screens as well as others.• Knowledge and experience with rigging equipment and safety.• Assessing plant equipment and reporting to supervisors, including the provision of details such as the repair timesand tools required.• Assessing the risks and hazards of each repair, including the completion of job hazards analyses prior to commencingworks.• Conducting strip and assess processes on plant equipment for serviceable data records including wear and tear.• Work collectively in a team environment coordinating scheduled repairs for the day/ night shift.• Running through health and safety concerns, risks, practices with every new site visited.• Repair and maintenance of pulleys, conveyor belts, rollers, chute, feeders, bearings etc.• Troubleshooting, diagnosing, and resolving malfunctions• Following and maintaining safety systems and procedures including reporting and assisting with• Maintenance scheduling, work order administration, customer service, quality assurance inspections,• Seeking out new initiatives to continue improving and evolving processes and procedures• Ensuring mechanical/electrical issues are resolved quickly to ensure plant remains available• Carrying out scheduled and unscheduled maintenance tasks as directed• Undertaking inspections on plant mining equipment• Attending meetings with production to work out priorities• Completing detailed handovers• Work to OHS Procedures to achieve NO lost Time Injuries