-Lead data and market analysis for real estate market; analyze large data sets, determine and drive market and financial metrics, improve data gathering and organizing, and work with internal users to apply updates.-Perform advanced analysis and reporting, calculations include real estate values, property type, time on market lengths, and relative impacts of market performance; commended by clients for quick turnaround, levels of accuracy, and actionable insights. -Conduct analysis of market and home values, research tax records, MLS, and historical sales figures, and apply adjustments based on home specs and locations to determine effective pricing. -Conduct financial, market, and sales research to support strategic sales, marketing, and business planning; synthesize data from multiple sources to develop reporting and improve business insights. -Project managed multiple, concurrent real estate transactions, crafted due dates with calendars, outlined needed deliverables, tracked progress and responsible parties, and communicate with stakeholders to ensure needed information is collected and accurate to ensure quick and painless transactions.-Spearhead communications with buyers, sellers, agents, and lenders, establish clear timelines, collect and document all necessary paperwork, follow up on outstanding items, and review sales agreements; improved transaction turnarounds, ensured all stakeholders were on the same page, and increased client satisfaction.-Lead use and enhancements of CRM, identify and merge duplicate accounts, create new entries, and leveraged key performance indicators to improve digital communication, outreach, and deliverables; improved client engagement, decreased time needed to navigate CRM, and grew sales. -Project managed updates to transaction process, audited existing steps to pinpoint bottle necks and redundancies, identified areas of improvement and technology utilizations, and developed new documentation and process charts.

• Assisted the Ticketing Manager with the distribution of all tickets for the Farmers Insurance Open• Answered phone calls and customer emails with questions regarding the tournament and ticketing process• Worked efficiently in high pressure situations • Processes ticketing transactions worth $20,000+ in total sales• Used Drop Box to instantly update spreadsheets with ticketing information

• Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity • Managed day-to-day operations, including supervision and assignment delegation for 3-member team• Performed food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary• Created labor and daily inventory reports • Conducted new hire and supervisor training

• Greeted customers and ascertain what each customer wants or needs • Described merchandise and explain use, operation, and care of merchandise to customers• Recommended, selected, and help locate or obtain merchandise based on customer needs• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

• Led investigations and resolution development for highly visible business and process issues; handled management requests, managed troubleshooting of processes, escalated issues to correct internal personnel, and acted as liaison between internal and external users for escalated issues. • Oversaw investigations and analysis into process and data issues, led research into operational data, history, and department specifics, and developed comprehensive business analyses and projections for delivery to management; enabled leadership to leverage data-driven decision making to streamline approvals for employee purchases company wide.• Commended by leadership for developing clearer understanding of trends and variances through reporting, outlining business unit improvements that positively impacted revenues, profits, and costs, and quickly turning around ah-hoc reports and requests.