Ryan Furtado (Lean Six Sigma,Pmppc, Cppm And Cpp) Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Involved in local procurement and ensuring products are delivered on time. Regular POcreation in SAP and sending PO's to suppliers.Weekly forecasting of import inventory and ensuring adequate buffer stocks are in place (asper season). Outlined quantities, costs and delivery dates specifications for purchasingrequirements.Forged and maintained positive working relations with suppliers. Possible through regularcommunication and ensuring on-time payment to suppliers (as per agreed credit terms) andobtaining better credit terms.Interviewed suppliers to obtain information vital to purchasing decisions. This was regularlydone through RFQ's. Further, secured competitive prices when procuring withwholesalers/traders.Oversaw procurement lifecycle while minimising supply risk. Researched market trends on a regular basis while procuring locally or internationally.Handled frozen, chilled, dry and fresh imports (halal and regular products).Involved with new import product registration with Dubai Municipality, confirmation ofproduct labels (bilingual), import documentation regulations and working closely withclearance team to ensure shipments are cleared on time.Managed supplier, sales and customer service complaints with a calm nature, by providingclear communication and with an acute problem-solving ability.Consulted with suppliers, reviewed contracts and evaluated quotations.Effectively contributed in approx 20% procurement savings from Q1 2023 till date, bypushing suppliers for better prices, negated monthly payments to Arabic translation agencyfor import product label bilingual confirmation by doing it myself & securing UAE MOFAattestation from most of our import suppliers for high valued invoices (above 10,000 aed)Weekly assessment of Aged Inventory (High & Low stock) and updating sales and CustomerService team to avoid expiry. Calculation of landed cost of imported items on regular basis (per shipment)

United Arab Emirates

Wrote standard operating procedures for the purchasing team. Contacted location managers and department supervisors to assess outlet requirements. Performed monthly reconciliation of open purchasing orders in ERP. Coordinated paperwork, updated spreadsheets and maintained permanent records for price comparisons, supplier evaluations, supplier contracts, supplier documentation and worked on supplier evaluation questionnaire. Managing daily purchasing activities, supervising staff, and allocating tasks. Verification of item/service prices prior to sending PO to suppliers. Managing supplier relations and negotiating annual contracts, prices, timelines, etc. Also evaluated and approved conditions for issuing and awarding bids. Ensuring that all procured items meet the required quality standards and specifications. Brought approx 25% reduction in cost of raw material purchase, frozen item purchase (sea food, poultry, meat items), fruits & vegetable purchase as well as Packaging and consumables purchase during this period. Resolving grievances with vendors, contractors, and suppliers and ensuring timely payment to suppliers. Assessed current material availability; predicted future availability based on the market, delivery systems, and other variables. Conducted interviews for hiring of new Purchasing staff Worked with Inventory team to identify slow moving items and working with other outlets to use items before expiry

United Arab Emirates

• Oversaw and managed purchasing of local Packaging materials, Raw Materials, Consumables by creating Purchase Orders in SAP and co-ordinating with QAHSE team and Stores team for their requirements• Worked with stores team to plan for buffer stock and negate any OOS issues• Worked regularly with local vendors in negotiating prices from time to time and improving credit terms• Brought about 5% savings in Raw Material purchase in Q3 and Q4 of 2021 as well as 5% savings in consumables and packaging items. Brought 7% savings in Q1 of 2022 for both Raw Material Purchase as well as Consumables/Disposables.• Introduced and brought in new vendors with good credit terms, negotiated credit limits and in turn brought good savings for the company• Tracking orders & continuously following up with suppliers to ensure delivery was done on time.• Worked with Quality Assurance for inspection upon delivery to ensure orders are filled correctly and that goods meet specifications• Oversaw purchases for MENA region like KSA, Kuwait, Egypt for their regular purchases like consumables, raw materials and packaging items and scheduled delivery to said region• Analyze invoices to ensure accuracy of goods delivered post GRN. Also ensured invoices were processed on time and in turn suppliers were paid on time• Responsible for analyzing end to end solutions to support and build sound working relationships with internal stakeholders and Senior Management• Conducting regular market analysis and bench marking exercises, identifying market trends and monitoring related developments• Micromanage spend analysis to deep dive on cost saving analysis• Also managing direct, indirect Procurement activities, CAPEX while working with plant manufacturing operations, logistics,marketing and demand planning department.• Initiating corrective actions on bad materials and following through resolution with suppliers

Dubai, United Arab Emirates

• Oversaw and managed purchasing of local Packaging materials, Ingredients for Production use, Managed Fresh Fish Imports on a weekly basis, purchase of Engineering items for new factory in DIP including electronics, machined parts etc by creating Purchase Orders in ERP system.• Worked regularly with local and import vendors in negotiating prices and improving credit terms.• Introduced and brought in new vendors with good credit terms and in turn good savings for the company.• Co-ordinated with Stores team to help procure packaging materials, ingredients, raw materials on a regular basis.• Co-ordinated with Demand Planner in ensuring OOS issues are minimized.• Absolutely minimized disposal issues with regards to Fresh Fish Imports by working with Production, Sales and Supply chain team.• Helped in preparing user training instructions for online purchase requisitions as well as outlining the format for Purchase orders in SAP HANA for the companyDeveloping and managing supplier relationships including supplier performance.Carry out delivery performance and quality performance analysis

Dubai Investment Park 1, Dubai, Uae

Principle accountabilities included: Supported the entire beverage department via calls, emails etc  Forecasted ordering requirements on a frequent basis and contacted suppliers directly Checked stock details frequently along-with stock availability and ensured stocks were depleted on FIFO basis Worked with IT to help create new item codes in system regularly Did local purchases within UAE and contacted suppliers directly. Planned & scheduled timely pickup as well as arrival of shipments via air, sea, courier etc with freight forwarders. Regularly negotiated freight rates and helped lower freight costs in Q3 & Q4 of 2019. Worked with Brand Managers to help secure better discounts on respective beverage brands Checked and informed beverage department on short/near expiry items, along-with suggestions to minimize wastage. Worked regularly with brand managers, created Purchase orders in system and monitored all shipment details.  Worked with import/export team to have items cleared upon arrival in Dubai (air,sea,courier) Minimized over stock or OOS issues while ordering. Did deep dive analysis for low sales, lost sales as well as prepared sales report for quarterly and half yearly basis for all beverage brands. Supported Fresh Express Oman(Export) with order placements, communicated with suppliers, planned shipments and assisted with clearance of shipments upon arrival. Was recognized in 2019 for helping in minimizing wastage of beverage products by 70%

Hitech City, Hyderabad, India

Responsibilities Include: Supporting and helping Amazon.com Sellers with regards to creating and setting up their selling accounts, selling items, assisting with customer centric issues regarding sales, general day to day issues with selling, trouble-shooting issues regarding login issues, and technical issues with regards to seller accounts and their listings. Assisting sellers on how to sell using the Fulfillment by Amazon Feature and all related queries Effectively assisting seller queries via email correspondence and through phone calls Good troubleshooting skills which result in low Average handling time of cases and faster resolution. Maintaining a good positive response rate for effective Seller satisfaction from June 2014 – Mar 2015 and lowest reopen rate for May to Aug 2015. Continuously meeting productivity along with quality from Jan 2015 to Apr 2015. Assisting and supporting team members in meeting their targets regularly as well as process related queries Acting as a mentor in my team and driving team’s metrics towards resolving more seller queries daily. Driving Average Response Time metric in my team, which aims at effectively meeting service levels Updating Standard Operating Procedures, Creating Blurbs and Updating Help pages with latest information thereby improving the process effectivelyRewards and Recognition January 2014: Cleared the Amazon Operations Readiness Test (ORT exam) to be certified as a Seller Support Associate. August 2014 and September 2014: Recognized for having a high positive response rate(high seller satisfaction) of 98% and 93.5%(success rate) for the month of August and September. Received recognition for updating help pages, SOPs and creating blurbs for the period 2014-2015.

United Arab Emirates

 Designing, managing, and implementing Windows server 2003 R2, storage and network infrastructure solutions. Configuring Users emails in Microsoft Outlook 2007 and providing troubleshooting solutions for any issues arising. Managing and supervising execution and use of security measures to protect IT resources and data. Daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Managing and monitoring DHCP and allocating IP addresses through it. Manage user, computer environment by using Group Policy as well as creating, changing, and deleting user accounts as per request. Applying OS patches and upgrades on a regular basis, and upgrading administrative tools and utilities. Configuring / adding new services when necessary. Installing and configuring Symantec Small Business Endpoint protection 12.01 and Virus cleaning activity. Installing and troubleshooting of Architecture, Mechanical & Structure Softwares. Analyzing, diagnosis, and resolving desktop (Hardware & Software) and LAN problems for end users.  Responding to requests for technical assistance in person (Main Office), via phone (Branch).

 Provided trouble shooting solutions also along with data entry. Was also involved with the administration aspects of the company, preparing quotations and LPO’s and also managed the accounting of the company.

United Arab Emirates

Tasks Performed: Usage of Adobe Flash.  Developed an IDEA UAE Mock Website for DBA using HTML and designed and stylized the whole Website using CSS. Business Intelligence Concepts and performed User Level Support.

United Arab Emirates

Tasks Performed:• Worked and developed a project report on Aviation and Lighting Systems.• Worked and developed a project report on Automation Systems.

Master Of Business Administration (Mba), Operations Management/Logistics, Distinction

Majored in Operations Management/Logistics. Graduated in December 2011 with distinction and securing an overall CGPA of 3.8/4. Project.

Bachelor Of Engineering (B.E.), Computer Science, Second Class

Activities and Societies: Was a member of IEEE (2005-2006) Was a member of Debate Club (2008-2009) Won consolation Prize for Short Story.

High School, Majored In Computer Science And Maths, Science With Computers

Education record

Activities and Societies: Won first position for essay writing competition in 8th standard. Participated in the Green Olympiad Competition.