• Solutions ArchitectSeptember 2018 – Present• Promoted to Solutions Architect position. • Met with potential clients locally and abroad.• Provide client demonstrations. • Attend security conferences to promote our product, and • Provide client support for our Solution Suite. • Assist in the establishment of a Xacta workflow and content, adopting the needs, standards, or methodology of our clients.• Manages the activities that take place during the planning, design, and implementation of said workflow and content creation.• Converts complex client process flows into a working model within our application Xacta 360.• Creates videos and diagrams for Xacta clients, for training and demo purposes.• Create Xacta-specific training and documentation/slides for partners and clients.• Plans and Coordinates Project Schedules with the clients and the team.• ISO 27001:2013 Foundations Training Certificated.• Security+ Certified 2023-2026• Quality Assurance Specialist February 2018 – September 2018• Initially hired as a Quality Assurance and Product Specialist. • Ensure the quality of our solution suite by conducting testing.• Exploratory testing, performance testing, recovery testing, system testing, functionality testing, and regression testing.• Write test case/use case scenarios/• Interpreting the Requirements Documentation, • Log and report bugs as well as conduct bug fix verifications.

• Web Developer July 2017 – December 2017• Applied as freelance/intern in order to complete my college degree which I had put on hold. • Created a real-estate website for their Avida properties.• Worked on the Initial UI and functionalities for the website.

• Quality Assurance Specialist October 2015 – December 2016• Hired as Mid Quality Assurance engineer.• Handled different projects (e-gaming websites) involving:o test case creation, smoke testing, regression testing, and documentation. • Conducted a meeting with a potential client for the company.• QA Agile Training.

• Duty Manager (Technical Consultant/Incident Manager/Quality Assurance) June 2011 – December 2014• Assigned to the PIC-CSS team.• Handled the I.T. services for more than 80 applications and services for Procter & Gamble Co., o Employee Accounts, support/tool websites, databases, and other services. o Maintained and Tested all their I.T. services. • ITIL v3 certificated.

• Technical Support Representative January 2010 – December 2010• Hired as a technical support representative for the AT&T U-verse chat support account.• Provided support and technical resolution for their products such as U-Verse TV, U-Verse High-Speed internet, and U-Verse phone.

• Quality Assurance Specialist January 2009 – December 2009• Hired as a Quality Assurance Specialist.• Handled testing, documentation and clearance for projects made by Zallas.com. (professional websites and web applications)• Ensure that all projects are bug-free, complete, and meet all the client expectations before launching to production.

• Quality Assurance Specialist April 2008 – November 2008• Hired as a Quality Assurance Specialist• UI programmer using VB. • Japanese Clients. • Worked on the “Dynac Systems” (using VB.NET) a restaurant managing system that handles from time scheduling of staff, inventory of stocks, sales, and cost monitoring, daily and monthly shop budget, and a lot more which was still under construction, for the main branch, and for store branches.

• Technical Support Representative January 2007 – December 2008• Handled technical support for Dell clients.• troubleshooting problems regarding their system, • third party software and account transfers