Ryan Gavin Email and Phone Number
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Ryan Gavin personal email
The hallmarks of my 25+ year career center on the meaningful market impacts I have delivered and the incredible people and teams I have had the opportunity to develop and lead. I am an accomplished business leader and operator with in-depth experience in all aspects of go-to-market.I have built and run new businesses at scale. I have established new product and industry categories and spearheaded numerous business turnarounds. I have built exceptional scale teams and led them to achieve remarkable results. As the Chief Growth Officer at Convoy, I drove the $650M+ marketplace business, expanding margins by over 2000 basis points while simultaneously lowering our cost to serve, improving customer experience, and growing share-of-wallet with top shippers. Prior to Convoy, I was a critical leader in establishing the AI/ML category for AWS, building the business and go-to-market (GTM) function largely from scratch, leading to an exponential increase in portfolio adoption and a growing thought leadership position amongst developers. At Microsoft, I owned the multibillion-dollar Surface commercial business, delivering double-digit growth and bringing the world’s #2 search engine, Bing, to profitability with over 5 billion monthly searches.My leadership extends across business, technology, and go-to-market, bringing engineering and product partners together to deliver results and grow organizational capability.I am passionate about delivering scaled market impacts.I am passionate about coupling relentless execution with disruptive strategies.And I am passionate about developing amazing teams and exceptional people.
Slack
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Chief Marketing OfficerSlack Mar 2024 - PresentSan Francisco, California, UsAs CMO, I have the privilege of working on one of the most beloved customer brands in the technology, Slack, at one of the most admired companies on the planet, Salesforce. Along with the Slack leadership team, we are helping companies transform where work gets done and bringing the full power of AI to team-based collaboration.
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Chief Growth OfficerConvoy Inc Mar 2020 - PresentSeattle, Wa, Us -
Chief Growth OfficerConvoy Inc Jan 2022 - Mar 2024Seattle, Wa, UsLed Convoy’s growth strategy, accountable for driving topline revenue and volume while achieving company gross margin and contribution margin profitability targets.Team Leadership: Managed a team of 180+ professionals across sales, account management, revenue operations, marketing, communications, sustainability, marketplace operations, customer-facing products, engineering, and science. Most accountable leader for driving the business.Margin Expansion: Achieved a 2000-basis-point margin improvement while simultaneously lowering the cost to serve by over two-thirds, demonstrating the potential for Convoy to be a massive-scale business.Marketplace Advantage: Expanded the company's marketplace cost advantage to over 20% through a comprehensive market development strategy, consolidating 45% of Convoy shipment volume in target markets.Portfolio Innovation: Created, launched, and scaled several new pricing and go-to-market programs that de-risked the portfolio and became >55% of shipment volume and >25% of carrier contracts.Industry-Leading Marketing: Built the most recognized marketing in the industry, establishing the core company story and creating a new category in freight. Consistently achieved #1 share-of-positive voice in press coverage.
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Vice President Of Global Marketing And Communications For ConvoyConvoy Inc Aug 2019 - Mar 2020Seattle, Wa, UsAs the Vice President of Global Marketing and Communications for Convoy, I get to work to transform the $800 billion US trucking industry through a fast-growing Digital Freight Network that is taking significant amounts of waste and inefficiency out of trucking while providing higher earnings for drivers, lower costs for shippers, with higher satisfaction rates amongst both parties.
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Board Of DirectorsHeadlight Jun 2019 - PresentSeattle, Washington, UsThe World of Inspection Is Changing. Meet the New Standard.HeadLight is the industry’s leading photo-driven inspection and verification technology. -
General Manager Of Artificial Intelligence And Machine Learning MarketingAmazon Web Services Jun 2018 - Aug 2019Seattle, Wa, UsAccountable business and marketing leader for driving AWS’s AI/ML category expansion thought leadership, and product portfolio adoption.Rapid Team Formation and Expansion: Formed and led a high-performing marketing team of 27 direct and 65 indirect reports, built in under six months.Exponential Product Adoption: Drove a 358% increase in the adoption of flagship ML products and a 255% surge in AI services adoption.Expanded Thought Leadership: Secured 180 new customer references, contributing to a 5-point increase in AWS's perception as the industry's preferred ML platform. Launched 20 flagship AI/ML services, among which was the groundbreaking DeepRacer League, the world's first global autonomous racing league.I oversee the marketing and strategy for the broadest and deepest set of machine learning and AI services in the industry including pre-trained AI services for computer vision, language, recommendations, and forecasting; Amazon SageMaker to quickly build, train, and deploy machine learning models at scale; and deep learning open-source frameworks. -
General Manager For Microsoft Surface, Commercial DevicesMicrosoft Oct 2016 - Mar 2018Redmond, Washington, UsAccountable for global marketing and business leadership of the multibillion dollar Surface portfolio - growing share, revenue and love with business customers and channel partners. Architected Surface commercial growth strategy structurally connecting Surface to Microsoft’s Modern Workplace go-to-market and product strategy.Managed a direct team of 50+ global marketers, with indirect leadership over 300 local sales and marketing team members, while achieving exceptional organizational health scores. Shaped product vision for the next gen commercial devices portfolio, including key product differentiators supported by disruptive distribution strategies. Established Surface Hub as the leader in the emerging category of rich team collaboration devices and launched Surface Pro LTE exclusively to the commercial channels with initial demand exceeding supply. -
General Manager Microsoft – Bing, Cortana, And Microsoft EdgeMicrosoft Aug 2013 - Oct 2016Redmond, Washington, UsAccountable for driving global reach, revenue, reputation, and share, leading a diverse team of product, MarCom and partner marketing experts. Brought Bing to profitability and pushed its US market share over 22%, growing 34% in three years, complemented by revenue then on path to hit three billion, enabling Microsoft to monetize Windows post-sale.Led cross-company initiatives including the launch of Microsoft Rewards and the Conversations as a Platform initiative, a focal point of our company’s A.I. ambition. Launched and grew Microsoft’s personal digital assistant, Cortana, which saw post-launch growth reach 145M+ monthly users around the globe in just 16 months.
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General Manager Microsoft, Internet ExplorerMicrosoft Feb 2010 - Jul 2013Redmond, Washington, UsLed a highly capable team of marketing professionals from across the globe, accountable for turning around a decade of poor Internet Explorer perceptions and share decline. The role spanned consumer and business channels as well as strategic partnerships with top sites from across the internet.Drove a meaningful turnaround in product perception in 13 months, reinventing the brand through daring, digital campaigns such as The Browser You Love(d) to Hate, Child of the 90s, and innovative storytelling platforms like Beauty of the Web. These efforts have been recognized with more than two dozen industry awards, including wins at SXSW Interactive, The Interactive Media Awards, a 2013 Telly Award Winner, and multiple Webby Awards.During my tenure, Internet Explorer’s share shifted dramatically, once again becoming the world’s most popular web browser with more people choosing to use Internet Explorer than any other browser in the market. Improved organizational health by 67%, achieving a workgroup health index of 93 on a scale of 100, a 37pt improvement from the previous WHI of 56.
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Senior Director Product Management, Windows LiveMicrosoft Sep 2007 - Jan 2010Redmond, Washington, UsLeader of a highly effective team of 26 business and marketing product managers aimed to maximize Microsoft’s share position with consumers across communication and sharing services. Drove a 63% improvement in organizational health in one year, achieving a work-group health index of 85.Responsible for driving the product launch of Windows Live Wave 3, as well as the long-range business strategy development spanning core business contribution framework through to brand strategy. Primary business partner for engineering and product planning, in addition to key cross-business unit partnerships, aimed to achieve short and long-term in-market results and key business accountabilities.
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Director Of Open Source Platform StrategyMicrosoft Jul 2005 - Sep 2007Redmond, Washington, UsIn the Director role, I was responsible for leading a global marketing team and serving as a key principle in a cross-company initiative, with accountability for driving the competitive marketing strategies and execution with respects to Linux and Open Source Software.During this time, I drove a multi-year global advertising and perception change campaign with budget in excess of $32M annually and achieved a 17pt perception change over a 2.5 year period, which contributed to share gains for Windows Server from Linux, taking Linux Server shipment growth from 47% to 3.5%.
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Group Product Manager, Competitive Strategy (Us)Microsoft Feb 2004 - Jun 2005Redmond, Washington, UsAligned the 4k+ person US subsidiary across products and customer segments on a focused set of outcomes backed by targeted marketing and sales initiatives for a strategic cross company initiative. Developed the core subsidiary strategy for the initiative; CEO approved, funded, and blue-printed for application world-wide.
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Group Product Manager, Developer Tools (Us)Microsoft Jan 2002 - Jan 2004Redmond, Washington, UsAccountable for US developer tool revenue and share position. Exceeded share and revenue growth targets, with over 250k active developers yielding 13% YOY revenue growth at over $301M.Designed the strategy and executed the US Visual Studio.NET and MSDN launch, including a $22M advertising campaign coupled with targeted go-to-market programs which spanned customer segments.
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Lead Business Manger, Developer Tools (Ww)Microsoft Sep 2000 - Dec 2001Redmond, Washington, UsHired and managed an effective business management team, responsible for end-to-end share, revenue & licensing analysis spanning the Microsoft Developer Tools business. Drove the business priorities and business product planning for a key version one product, Visual Studio Server, in addition to supporting VS 7.0 planning with long-range opportunity analysis.
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Business Manager, Developer ToolsMicrosoft Jul 1998 - Aug 2000Redmond, Washington, UsDrove business performance and opportunity analysis for Visual Studio. Responsible for core product packaging, licensing, and distribution management for the launch of Visual Studio 6.0. Managed Visual Source Safe business marketing.
Ryan Gavin Skills
Ryan Gavin Education Details
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Seattle Pacific UniversityMajor
Frequently Asked Questions about Ryan Gavin
What company does Ryan Gavin work for?
Ryan Gavin works for Slack
What is Ryan Gavin's role at the current company?
Ryan Gavin's current role is Slack Chief Marketing Officer and Board Member.Previously Chief Growth Officer Convoy, General Manager for AWS and Microsoft..
What is Ryan Gavin's email address?
Ryan Gavin's email address is ry****@****voy.com
What schools did Ryan Gavin attend?
Ryan Gavin attended Seattle Pacific University.
What skills is Ryan Gavin known for?
Ryan Gavin has skills like Strategy, Product Management, Go To Market Strategy, Strategic Partnerships, Marketing Management, Product Marketing, Product Launch, Business Strategy, Marketing, Product Development, Leadership, Cloud Computing.
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