Ryan Geezyy Email and Phone Number

Ensure high levels of customer satisfaction through excellent sales serviceAssess customers needs and provide assistance and information on product featuresWelcome customers to the store and answer their queriesFollow and achieve department’s sales goals on a monthly, quarterly and yearly basis“Go the extra mile” to drive salesMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsProcess POS (point of sale) purchasesCross sell productsHandle returns of merchandiseTeam up with co-workers to ensure proper customer serviceBuild productive trust relationships with customersComply with inventory control proceduresSuggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Leveraged extensive knowledge of photography and videography in operating cameras for promotional photo shoots, candid event shotsOversaw all aspects of post-production, from editing pictures and using software to manipulate final picture to resizing/cropping pictures and editing.Technically proficient in camera equipment, film, lenses, filters, and lighting.

Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensilsProtect establishment and guest by adhering to sanitation, safety and alcohol beverage control policiesHelp guest select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questionsStay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.Transmit orders to bar and kitchen by recording guest choices; identifying patrons' special dietary needs and special requestsKeep kitchen staff informed by noting timing of meal progressionServe orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service barsRespond to additional guest requirements by inquiring of needs; observing dining processMaintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needsProperly open and pour wine at the tablesideConclude dining experience by acknowledging choice of restaurant; inviting guest to returnObtain revenues by totaling charges; issuing bill; accepting payment; delivering bill, returning change or credit card and signature slip to guestContribute to team effort by accomplishing related results as neededConvey menu information over the phone to Guests and give accurate estimate of delivery timePerform basic cleaning tasks as needed or directed by supervisorFill in for absent staff as neededAssist with special events as needed

Manage daily activities of employees to improve sales performance.Supervise employees in various duties such as cooking, serving, packaging, and operating counters.Manage product storage, maintenance and rotation activities to avoid any damages or spoilages.Assist in preparation of inventoryAnalyze profit and loss statements and recommend improvements to meet department goals.Schedule and assign works for associates on daily basis.Assist in interviewing, hiring and training associates.Provide training to staff on company policies and sales guidelines.Respond to queries and complaints from both customer and employee.Ensure employees follow company policies and store rules.Coordinate with employees to operate the Deli store to achieve sales goals.Develop sales promotion programs to attract more customers.Ensure that products are properly labeled with prices and dates.Monitor and maintain stock inventory levels to avoid over and under stock problems.Interact politely with clients while solving problems related to sales, dissatisfied service and issues regarding store operation.Operate all food preparation machines and equipment.Receive, unload and stock the food items.Ensure that facility is maintained neat, clean and safe.

Manage retail operations during the evening hours making decisions impacting store associates Merchandise quality and presentation and the level of service offered to customers. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of store funds and company assets.Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses.Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary.Responsible for the overall operation of the entire store during the evening hours.Ensure the maintenance of the store’s appearance and presentation and ensure quality conditions of all products.Manage performance of duties and responsibilities of all evening associates.Make hiring, training and performance management recommendations for evening shift associates.Support the development needs of evening store associates.Judgment in the delegation, assignment and follow-up required for the efficient performance of the store.Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems.Maintain solid communications with the management team, all associates in the store and throughout the organization.Treat all store information as strictly confidential.Perform all other duties and projects as assigned.

Effectively assist in the management of department operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy. In the absence of the department manager, manage the department operations in accordance with established department standard practices.Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations.Assist in growing sales through effective merchandising strategies.Assist in hiring, training and developing associates to meet the department needs.Assist in managing performance through planning, coaching and disciplinary efforts.Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.Maintain effective work schedules to meet production and customer service standards as well as associates’ personal needs.Actively recognize associates who deliver great service and coach associates to expectations when necessary.Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.Maintain accurate records of production, shrink, sales, and inventory.Assist in communicating department and company policies to associates.Perform various department functions as needed to meet production and customer service guidelines.Assist in special projects.Receive, store, process and merchandise all products in accordance with established department guidelines.

Supervise all duties and responsibilities of the Center store associates in the absence of Center Store Manager. Effectively assist in the management of all Center Store operations and to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.Responsible for supporting management of all aspects of Center Store operations as delegated by the Center Store Manager.Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.Assist in growing sales through effective merchandising strategies.Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.Conduct associate performance appraisals as directed.Maintain current knowledge of and adhere to all of the standard practices in the Center Store Standard Practices Manual.Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.Receive, store, process and merchandise all products in accordance with established department guidelines.Maintain accurate records of production, shrink, sales, and inventory.Cut, mark and stock product, as required.Assist in communicating department and company policies to associates.Perform various department functions as needed to meet production and customer service guidelines.Assist in special projects.

Unload truck, receive incoming merchandise and verify & reports discrepancies.Greet and assist customers with finding items when asked in a courteous and friendly manner.Maintain productivity levels at or above company standards.Able to work with little to no supervision at times.Observe and follow all company policies and established procedures.Treat all co-workers with fairness, dignity, and respect.Maintain good communications with the management team and all other associates.Maintain a high standard of quality workmanship in the performance of all specific duties and responsibilities assigned.Comply with the company’s personal appearance policy.Maintain the quality of department’s appearance and presentation.Maintain a clean and organized work area, both in the storage and sales floor area.Perform all assigned cleaning functions in accordance with company standard practices.Assist in training and other special projects as assigned by management.Process merchandise properly, paying special attention to code dates and rotation of products according to prescribed standards.Observe proper temperature control of all display cases, storage areas, and product.Support company safety standards. Communicate any needed equipment repairs or maintenance work needed.Must be able to meet physical requirements of the position, with or without reasonable accommodations.Effective communication, customer service, and selling skills.

Completed Cashier/Service Associate and Service Desk/Kiosk training packetsPromote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.Handle cash pickups and change orders as requested and log as required.Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.Provide customers and associates with hassle-free refunds while applying all applicable guaranteesSupervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer ServiceTreat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.Must be able to meet the physical requirements of the position, with or without reasonable accommodations.Observe and follow all company policies and established procedures.Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment SheetsAssist in special projects and perform other functions as assigned by supervision.Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.Observe security standards by staying alert and being aware of customers’ actions and behavior. Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.Frequently, perform cashier and/or bagging functionsFrequently, perform service desk/kiosk and if trained, bookkeeper functions

Greet all customers and provide them with prompt and courteous service and assistance.Bag customer’s purchases in accordance with established store procedures.Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items.Gather shopping carts and take them to designated areas and pickup points.Provide carryout service in accordance with the company’s guidelines.Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible.Observe and follow all company policies and established procedures.Assist in special projects and perform other functions as assigned by supervision.Work within our company’s management planning (MPP) guidelines to maintain productivity.Communicate any needed equipment repairs or maintenance work needed.Treat all associates with fairness, dignity, and respect.Perform accurate price check functions.Control excessive use of store supplies, such as bags and cleaning materials.Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents.Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms and rest rooms as assigned.Keep the inside and outside of the store clean and in good order.

Ensure high levels of customer satisfaction through excellent sales serviceAssess customers needs and provide assistance and information on product featuresWelcome customers to the store and answer their queriesFollow and achieve department’s sales goals on a monthly, quarterly and yearly basis“Go the extra mile” to drive salesMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsProcess POS (point of sale) purchasesCross sell productsHandle returns of merchandiseTeam up with co-workers to ensure proper customer serviceBuild productive trust relationships with customersComply with inventory control procedures