With a strong track record in managing the day-to-day operations of food and beverage business units, I ensure efficiency, cost-effectiveness, and strict adherence to company policies. I have successfully opened three franchises in the UAE, leading the entire process from concept to launch, navigating challenges, & forging strategic partnerships.Operations & Financial Management: I specialize in driving operational improvements that boost productivity while reducing costs. My expertise includes managing budgets aligned with business goals, analyzing financial performance, & implementing corrective actions to ensure profitability. I’ve developed revenue growth strategies through targeted marketing initiatives and customer engagement programs.Strategic Planning & Development: I play a pivotal role in shaping long-term business strategies, including market expansions & product launches. My experience spans leading business development projects, identifying new market opportunities, and staying informed on industry trends to drive innovation and sustainable growth.Leadership & Team Management: I lead, mentor, and develop high-performing teams, fostering a culture of collaboration & continuous improvement. I am adept at conducting performance reviews, setting clear goals, & providing ongoing feedback to ensure team success & professional growth.Customer Relations & Quality Assurance: With a commitment to delivering exceptional customer satisfaction, I maintain the highest standards of food quality and service. I proactively address and resolve customer concerns, utilizing feedback mechanisms to continually enhance the overall customer experience.Compliance & Risk Management: I ensure strict compliance with health, safety, and food handling regulations by regularly conducting risk assessments to identify & mitigate operational risks. My approach emphasizes ethical business practices in line with company values, ensuring trust and integrity across all operations

Experienced in overseeing and optimizing day-to-day operations for multiple brands, ensuring efficiency, productivity, and smooth organizational functioning. Successfully managed 5 food and beverage brands and 4 overseas food trading brands, driving business growth and operational excellence.Operations Management:-Lead and mentor teams to achieve departmental goals, fostering a culture of continuous improvement.-Develop and implement strategies to optimize workflows and enhance productivity across functions.-Analyze performance metrics to identify areas for improvement and implement corrective actions.-Collaborate with cross-functional teams to streamline operations and ensure seamless interdepartmental coordination.-Manage resource allocation and budgetary controls to maximize efficiency.Ensure compliance with regulatory requirements and company policies, maintaining high standards of quality and safety.-Drive initiatives to improve customer satisfaction and deliver exceptional service.-Build and maintain strong relationships with stakeholders, including suppliers, vendors, and internal teams.Prepare and present regular reports on operational performance to senior management.Financial Management:-Develop financial strategies aligned with company objectives to optimize performance.-Oversee budgeting, forecasting, and financial planning to support long-term business goals.-Monitor financial metrics and KPIs to identify trends, opportunities, and areas for improvement.-Lead the development of annual budgets and financial plans in collaboration with department heads.-Manage cash flow, liquidity, and working capital to support ongoing operations.-Implement cost control measures and identify opportunities for cost savings and efficiency improvements.

With chef Tom , the famous English chef, I took the operations management and planning part for Qatar Olympic Sports Museum 3-2-1 in Doha under the management of H.H Shiekha Almayasa and the QM. One of the biggest museums that is directly related to sports has the best food that can be a served in a new and amazing way. More than 8000 SQM was dedicated for the food and beverage section.

Led operations across 9 Addmind brand restaurants, driving profitability, enhancing culinary experiences, & ensuring brand consistency across diverse dining concepts.Operational Excellence:Streamlined restaurant processes & standardized menus, which led to consistent service quality, boosting customer satisfaction and retention rates.Implemented best practices for inventory management and service delivery, ensuring smooth and efficient operations across all locations.Team Leadership & Management:Managed and developed a high-performing team of 5 managers and 280 staff members. Prioritized recruitment, training, and engagement to build a motivated and skilled workforce.Introduced a bonus scheme tied to guest feedback (Net Promoter Scores), effectively enhancing employee motivation, leading to improved service quality and higher customer satisfaction.Sales Strategy & Revenue Growth:Executed a sales strategy that included an incentive program to drive reservations for corporate events and group bookings. This approach significantly increased revenue streams and maximized table turnover during peak hours.Developed targeted marketing campaigns to attract diverse clientele, contributing to steady growth in both regular & event-based dining.Cost Management & Efficiency:Reduced Cost of Goods Sold (COGS) by 2% through a comprehensive review of supplier agreements. Successfully renegotiated contracts, resulting in cost savings without compromising on product quality.Implemented measures to optimize labor scheduling and inventory controls, further improving financial efficiency and boosting profit margins.Stakeholder Engagement & Reporting:Maintained robust relationships with franchisors & franchisees through consistent communication and regular updates, including detailed P&L reviews.Ensured transparency and accountability by providing daily and weekly performance reports, aligning operational activities with business goals and stakeholder expectations.

Strategic Planning & ExecutionExperienced in driving business strategies that foster growth across multiple brands. Proven ability to plan expansions, launch outlets, C increase brand presence throughout the GCC.Multi-Brand Operations ManagementOversaw operations for three F&B brands with over 24 branches, ensuring uniformity in service, quality, customer experience while balancing daily operations and long-term strategic objectives.Financial Management & Cost ControlExpert in budget oversight, financial analysis, and cost-saving initiatives. Skilled in supplier negotiations, lowering COGS, and boosting profitability through effective cost management strategies.Team Leadership & DevelopmentAdept at leading and motivating diverse teams across multiple locations. Effective in recruitment, training, and staff engagement, with a focus on building high-performing teams. Developed incentive programs that boosted employee morale and productivity.Project ManagementSuccessfully managed projects from concept to completion, including store openings, renovations, and menu innovations. Coordinated with contractors, suppliers, and teams to ensure seamless project execution.Sales & Marketing StrategyQuality Assurance & ComplianceEnsured high standards of food safety, hygiene, and service. Conducted audits and implemented quality control measures, ensuring compliance with regulations and brand standards.Stakeholder Engagement & CommunicationBuilt strong relationships with stakeholders, including franchisors, franchisees, and suppliers. Proficient in P&L analysis, business reporting, and presenting insights to promote transparency and accountability.Problem-Solving & Decision-MakingAdaptable and proactive in addressing challenges. Strong in data analysis and decision-making to improve business efficiency and operational performance.

- Planning and supervising the CPU plan- Planning and executing the manpower needed for the project- Selecting the equipment needed for the project- Setting the operation flow- Setting the Feasibility study for the project- Project execution

Branch Expansion & SetupSuccessfully launched 5 new branches in Kuwait, managing site selection, planning, and setup, achieving smooth openings and rapid market integration. Also led the development of a central production unit, streamlining food preparation and reducing costs.Operational EfficiencyImplemented standardized processes across multiple locations, enhancing workflow, reducing overheads, and boosting service quality.Financial Oversight & Cost ManagementManaged budgets, monitored expenditures, and performed financial analysis to ensure profitability. Negotiated supplier contracts, reducing operational costs and improving margins.Team Leadership & DevelopmentRecruited, trained, and managed a diverse team, promoting a culture of excellence. Led by example, driving motivation and high performance.Quality Assurance & ComplianceEnsured adherence to high standards of food safety and hygiene. Conducted regular audits and training to maintain compliance with health regulations and brand standards.Sales Strategy & Customer EngagementDeveloped local marketing campaigns to boost sales. Implemented feedback systems to enhance service quality and align with market trends.Project Coordination & Problem-SolvingCoordinated with contractors, suppliers, and stakeholders, effectively managing multiple projects. Skilled in troubleshooting operational issues and ensuring swift resolutions.This summary reflects a comprehensive skill set in F&B operations, from branch expansion to cost management and team leadership, showcasing success in driving growth and efficiency in Kuwait.

Results-driven Group Projects Manager with robust experience in managing F&B operations across 8 branches in Kuwait. Skilled in driving business growth, optimizing operations, and leading projects to successful completion.Project Management & ExpansionSpearheaded the planning, execution, and launch of new F&B outlets, ensuring brand standards. Coordinated with contractors, suppliers, and teams to manage timelines, budgets, and resources, delivering projects on time and within budget.Operational Efficiency & ImprovementStreamlined processes across branches, implementing best practices to boost efficiency and reduce waste. Monitored key performance indicators, driving productivity and operational excellence.Financial Planning & Cost ControlManaged budgets and financial planning, ensuring cost-effective solutions without compromising quality. Skilled in vendor negotiations, leading to significant cost savings, and regularly reviewed financial performance to optimize profitability.Team Leadership & DevelopmentManaged diverse teams, promoting a culture of collaboration, accountability, and continuous improvement. Designed training programs to develop team skills and enhance overall performance, fostering a positive work environment.Quality Assurance & ComplianceEnsured compliance with health, safety, and regulatory standards across all branches. Conducted regular audits to maintain high service and product quality, reflecting a commitment to excellence.Stakeholder Engagement & Strategic PlanningBuilt strong relationships with suppliers, partners, and internal teams, aligning project goals with business objectives. Proficient in strategic planning, market analysis, and developing initiatives that drive business growth and customer satisfaction.