• Manage information technology and computer systems• Plan, organize, control and evaluate IT and electronic data operations• Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance• Design, develop, implement and coordinate systems, policies and procedures• Act in alignment with user needs and system functionality to contribute to organizational policy• Identify problematic areas and implement strategic solutions in time• Audit systems and assess their outcomes• Performs general and application control reviews for simple to complex computer information systems.• Prepares audit finding memoranda and working papers to ensure that adequate documentation exists to support the completed audit and conclusions• Perform as a member of an application support team for ERP systems users throughout the organization• Create documentation and procedures guidelines for ERP systems users• Analyze and troubleshoot ERP system issues reported by end users• Handle annual budget and ensure cost effectiveness• Installing and configuring computer hardware operating systems and applications• Technical and operational advice to other members of staff developing IT dependent projects and systems • Maintenance and repairs to systems at all levels • Maintenance of network infrastructure and architecture • Control over software licensing and maintenance of user accounts

• Supports and Maintains in-house and clients computer operating systems, desktops and peripheral equipment (monitors, printers, scanners and alike) to ensure the proper functions.• Performed technical support for end users regarding e-mail, internet connections and security applications.• Configures computer networks and servers.• Install, tests and updates software packages.• Repairs/troubleshoots a variety of computer related issues; and maintains an accurate log of necessary maintenance and repairs.• Carry out other associated tasks of a similar nature or level.

• Tailored the network infrastructure based on the company’s requirements.• Installed and maintained the network infrastructure of the company.• Developed security policies using group policy objects.• Troubleshoot and resolved all hardware/software issues to improve system efficiency.• Provided on-site service/installation of computer components.

• Researched of prospect international clients.• Performed telemarketing assignments.• Generated reports for the result of the call output.• Carried out other duties that may be assigned from time to time.