Ryan Goble Email & Phone Number

New York, Ny, Us

New York, Ny, Us

• Collaborated with clients and members of the Planning team to design reports for new campaigns, including visual design, calculations, and determining what sources were needed to obtain all of the data. • Enhanced existing reporting and dashboards with automation to improve data accuracy and reduce the time needed to created new reports or update existing dashboards. • Supervised junior members of the team, including identifying areas for skill improvement and providing training with software such as Tableau, advanced Excel formulas, and SQL.

Jersey City, Nj, Us

• Demonstrated the need for a Data Quality team and lead the team of five people, which identified and corrected over 1,000 data anomalies in the first six months. Other improvements included algorithms to detect data anomalies, finding ways to improve the efficiencies of tables in the database, and regular review and optimization of all standardized SQL queries. This significantly improved the quality of the data and standardized reporting queries, which resulted in more accurate tracking of consumer behavior and product sales as well as improved the accuracy and efficiency of reporting. • Led a lean team to identify purchasing trends to inform promotional coupon distribution strategy. Analyzed 500+ categories to determine consumer behavior trends by region over time.• Identified an opportunity to improve efficiency and programmed a tool that allowed users to upload .csv files to the Snowflake server with one click. This decreased upload times, eliminated user error, and saved 750+ hours per year.• Created custom audiences to send targeted coupon offers for leading Consumer Goods companies such as Procter & Gamble, S.C. Johnson, and Unilever. Identified target groups based on customer purchase behavior using SQL to access data from partnered retailers.• Performed A/B testing to determine the optimal offer values during coupon campaigns.• Led in-market analysis & reporting to measure coupon & advertising campaign effectiveness. This aided clients in setting the direction for long-term strategies.• Developed training materials for new reports and processes in addition to providing training and daily coaching to new hire analysts.

• Demonstrated the benefits of Tableau to management and replaced the existing Excel daily reporting system with Tableau reports that could display more information in an easier to understand format. This improvement eliminated user error when updating reports and ensured consistent and accurate metric calculations across all reports.• Created and continually enhanced interactive reports for the Customer Service and Risk departments leveraging Tableau.• Analyzed financial data and performance metrics for the Customer Service department and vendors.• Utilized SQL and wrote queries to access data and perform analysis, as well as updated existing reporting queries to add automation and improve efficiency.

Cincinnati, Ohio, Us

• Analyzed manufacturing industry data and proprietary survey data.• Created dashboards in Tableau to display economic data and data on machine tool production.• Created models for forecasting machine tool production using R.• Worked with the IT department to organize the SQL database to provide the most efficient results in Tableau.

Hebron, Ky, Us

• Performed data analysis and reporting for the Global Service Center, from performance metrics for individual employees and departments to determining staffing levels and pricing for new contracts.• Utilized Stata and LaTeX to create customized and automated reports. Combining batch scripts with plugins for State and LaTex allowed for significant reduction in the time to run routine reports that saved over 1,000 hours per year and eliminated user error.• Performed assessments for potential clients to analyze their current state and find room for both performance improvements and cost savings.• Utilized VBA macros in Excel to clean data coming from the Cisco phone server. These macros saved time and, more importantly, removed user error to improve data accuracy.• Provided monthly presentations to senior management in order to point out areas of high cost and low performance, then propose new procedures or re-organizations to improve performance and cut costs.• Worked with the Sales team to obtain information from potential call center clients regarding desired performance metrics and determine the necessary number of analysts.• Performed ad-hoc reporting for both internal department managers and external clients.

Hebron, Ky, Us

• Performed technical support, covering a variety of software applications and devices• Provided support for a dozen different companies simultaneously• Monitored various systems and helped coordinate interaction between teams whennecessary to resolve critical issues

Mason, Ohio, Us

• Provided technical support to users for multiple clients• Independently managed a client account• Performed user migrations from workstations to a Citrix environment• Created technical and user documentation for using various programs and forperforming various tasks• Performed several system administration duties• Worked with multiple teams at various client sites

Ma, Applied Economics

Bachelor Of Arts, Economics