Ryan Goldsmith Email & Phone Number

Greater Omaha Area

Greater Omaha Area

Deliver specialized knowledge and expertise and serve as a strategic consultant and subject matter expert for internal and external customers regarding absence management best practices.Developed an in-house Absence Management System using agile project methodology on the ClaimVantage Platform.Produced client growth by 123%, and by 122% in covered lives. Develop and direct best practice procedures for the claims, implementation, system configuration, and telephonic… Show more Deliver specialized knowledge and expertise and serve as a strategic consultant and subject matter expert for internal and external customers regarding absence management best practices.Developed an in-house Absence Management System using agile project methodology on the ClaimVantage Platform.Produced client growth by 123%, and by 122% in covered lives. Develop and direct best practice procedures for the claims, implementation, system configuration, and telephonic intake teams of the Absence Organization. Serve as a compliance resource for the organization.Monitor internal claims and leave information, industry data, and competitive practices, related to leave laws at the federal/state level, and national labor information to facilitate a progressive view of the line of business’ positioning in relation to future trends in the marketplace.Provide expertise to senior leaders in strategic planning and product development.Sales driver and expert-level resource for strategic RFP question responses, finalist presentations and client implementations.Liaison and subject matter expert on strategic projects to ensure alignment of the departments’ efforts with other initiatives of the organization. Show less

Delivered specialized knowledge and expertise and served as a strategic consultant and subject matter expert for internal and external customers regarding absence management best practices. Developed and coached sales consultants with expertise to secure new, and retain current business.Led sales presentations, growing the number of clients by 400% to a ¼ million covered lives in 5 years. Negotiated with leaders at all levels on behalf of the client to provide responses… Show more Delivered specialized knowledge and expertise and served as a strategic consultant and subject matter expert for internal and external customers regarding absence management best practices. Developed and coached sales consultants with expertise to secure new, and retain current business.Led sales presentations, growing the number of clients by 400% to a ¼ million covered lives in 5 years. Negotiated with leaders at all levels on behalf of the client to provide responses to RFP’s, implementation, and service requests; representing the absence department’s interests in negotiating and making service promises.Absence Account Manager - primary client consultant for questions related to their absence program.Enhanced and maintained the division bid library by reviewing and improving RFP/RFI question responses. Developed marketing and sales materials.Primary subject matter expert, specializing in absence management, for company staff and field personnel on issues related to the sale, installation, renewal, servicing and retention of large and complex group clients. Led absence implementations by working with my clients to create best-in-class, streamlined, and compliant absence management programs by:o Executing a review of client’s leave of absence policies and making recommendations for best practice improvements.o Providing consultative development of custom correspondence and emails.o Understanding of reporting needs, and deliver reports and analysis of results to meet the unique needs of their organization. o Providing proactive updates on new regulations and corresponding best practices.o Providing ongoing training support to client HR, managers, and employees regarding absence processes and self-service system reports.o Analyzing claim trends and claim service expectations. Show less

As a Disability Benefits Specialist and Sr. Claims Examiner, I led claims teams by: Coordinating Benefit Departments’ efforts and working with sales, marketing, and underwriting personnel to sell, install, service and retain accounts. Directing as a short-term disability technical resource.Developing and approving claim and disability management strategies for staff. Developing and mentoring staff.Serving as the primary Claims Account Manager on… Show more As a Disability Benefits Specialist and Sr. Claims Examiner, I led claims teams by: Coordinating Benefit Departments’ efforts and working with sales, marketing, and underwriting personnel to sell, install, service and retain accounts. Directing as a short-term disability technical resource.Developing and approving claim and disability management strategies for staff. Developing and mentoring staff.Serving as the primary Claims Account Manager on high-touch national accounts. Show less

Portland, Oregon Area

Managed fully-insured/ASO/ATP Short-Term Disability and NY and NJ Statutory Disability Claims as a Statutory and Short-Term Disability Benefits Examiner.