Ryan Govender Email & Phone Number

Durban, Kwazulu-Natal, South Africa

Arrange auctions, and negotiate sales, rentals, and exhibitions for properties or businesses.Manage properties on behalf of clients, ensuring efficient operations and maintenance.Act as an intermediary or facilitator to facilitate agreements between parties involved in property transactions.Canvass for landlords, tenants, buyers, or sellers of properties or businesses.Facilitate rental payments on behalf of property owners.Arrange financing for property sales or leases.Supervise the day-to-day business operations of a property practitioner as an office manager.Apply for exemptions from regulatory requirements as necessary.Responsible for complying with relevant regulations regarding property sales.

Durban, Kwazulu-Natal, South Africa

Delegate, set expectations, and monitor the progress of all direct reporting employees. Ability to multi-task in a fast-paced office environment and job sites.Handle multiple tasks and responsibilities simultaneously in a fast-paced office environment and job sites, maintaining efficiency and productivity.Manage and increase the effectiveness and efficiency of the supporting departments (Human Resources, Marketing, Sales, and Finance), through the coordination and communication between the business functions.Responsible for short-term and long-term planning, driving initiatives throughout the management team and in the organisation that contributes to long-term operational excellence.Ensure efficient collaboration and coordination between departments through communication with managers for successful job completion.Ensured compliance with all relevant protocols and legislation within the insurance industry, including the POPI Act and financial compliance regulations.Conducted assessments of IT, telecom equipment, and company vehicles, providing recommendations for replacement, expansion, or downsizing for the upcoming year.Facilitated weekly operational meetings with direct reports to review the previous month's performance metrics, such as lead generation, sales figures, franchise scores, customer surveys, and satisfaction ratings.Maintained a strong emphasis on attention to detail and the protection of individuals' property and confidential information.Demonstrated effective and professional communication, both verbal and written, with staff and customers.Acted as a liaison with the Health and Safety department to ensure regulatory compliance within the organisation.Responsible for the management of financials, planning systems, and controls of the branch. Reviewed and approved overhead and project-based invoices for payment.Verified that documents are completed accurately, maintained employee records and compliance

Durban, Kwazulu-Natal, South Africa

Oversaw and coordinated the effective administration and delivery of distance learning programs and Nated courses.Utilised the Coltech systems to manage various administrative tasks such as registration, invoicing, and the online purchase of student textbooks.Utilised the Moodle platform to facilitate the delivery of online courses.Oversaw the archiving of course content on the Moodle platform's repository.Ensured that course materials, including lesson plans, presentations, activities, notes, and videos, are stored and accessible according to established guidelines.Collaborated with the Zero Rate Systems within the Coltech framework for distance moodle platform, whatsapp academic messages and information.Established WhatsApp group sessions organized by subject to facilitate student assistance.Spearheaded the academic advisory team, offering telephonic support to students.Responsively addressed student issues and queries.Headed a second team focused on lead generation, specifically sales activities targeting new students.Pioneered initiatives such as podcasts, blogs, and Facebook pages to enhance outreach and engagement.Introduced alumni surveys as a lead generation strategy.Provided support for Work Integrated Learners to enhance their learning experiences.Was allocated authorisation to purchase course books (hard and soft copies) for the Distance Education Unit.

Durban, Kwazulu-Natal, South Africa

Prepared financial analysis and developed financial review templates.Drafted consolidated forecasts and budgets, analysing trends in revenue, expenses, capital expenditures, and related areas.Informed clients about available financial assistance options for college and university students, including loans, grants, and scholarships.Implemented financial planning recommendations based on client needs and goals.Conducted comprehensive client financial assessments, considering factors such as current income, expenses, insurance coverage, tax status, financial objectives, and risk tolerance.Monitored market trends to inform financial planning decisions.Made recommendations in various areas, including cash management, insurance coverage, and investment planning.Assumed responsibility for selling financial products.Regularly reviewed clients' accounts and financial plans to accommodate life changes affecting their financial strategy.Gathered information from students to determine their eligibility for specific financial aid programs.Collaborated with clients' other advisors, including attorneys, accountants, trust officers, and investment bankers (within Old Mutual), to gain a holistic understanding of clients' financial goals and circumstances.Managed the process of opening accounts for clients and disbursing funds in alignment with their financial goals.Facilitated the opening of offshore bank accounts and international offshore investments when necessary.

Durban, Kwazulu-Natal, South Africa

Managed an Uber fleet:Identified, evaluated, negotiated, and managed strategic fleet partnerships and driver development for Uber.Conducted driver onboarding and training activities.Handled fleet management and scheduling as part of supply-chain management.Planned and executed expansion strategies, including recruiting efforts.Assessed the economic and strategic implications of driver incentive programs.Assumed responsibility for driving Uber's growth within the local area.Managed 3 call centres with a staff complement of 15 employees.Developed clear objectives for day-to-day operations.Collected and meticulously analysed call-centre metrics, including sales rates, costs, and customer service indicators.Recruited, trained, guided, and led call centre representatives, providing crucial customer support.Assisted representatives with complex calls, navigated issues, and managed challenging customer interactions.Led team meetings to enhance understanding of incoming calls, educated team members, and established performance expectations.Ensured the achievement of desired service benchmarks, taking corrective actions when necessary.Utilised call centre data analysis to generate reports, optimized processes, allocated resources effectively, and enhanced both efficiency and customer satisfaction.Authorised replacements or refunds as required, ensuring customer needs were met.

Durban, Kwazulu-Natal, South Africa

Leadership and strategy focusAttended Senior Management/Leadership Team, sub-committee meetings.Negotiated and influence strategic decision-making within the institution’s senior management/leadership teams. Planned and managed change following the Institution's a development/strategic plan.Provided subject matter expertise and leadership to the faculty.Assisted the General Manager and the Marketing Manage during the process of new product identification, development, and marketing.Provided academic leadership for staff within the department and took responsibility for helping to determine the strategic direction of the department.Community engagementEngaged with relevant internal stakeholders to obtain the buy-in and sign off the action plan for implementation.Provided input into the budget to ensure the availability of adequate resources to deliver on the strategy and action plan.Led by example on how engagements with communities should be carried out and ensuring thatinternal stakeholders are provided with the necessary skills to meaningfully engage with communities.Dealt with community complaints, ensuring that they are properly recorded, and feedback given.Evaluated the effectiveness of projects identified and implemented for sustainability.

Durban, Kwazulu-Natal, South Africa

Prepared data for CHE, Umalusi, and other stakeholders according to guidelines.Supported HE/FE Academic and QA Managers to uphold institution's quality standards.Set deadlines for faculty staff regarding academic and assessment tasks.Monitored staff punctuality, teaching adherence, and conduct.Ensured comprehensive teaching, learning, and assessment setups.Verified eligibility of registered students for respective programs/modules.Maintained compliance with Quality Assurance (QA) procedures within faculty and department.Efficiently managed human and planning resources, fostering continuous development.Developed and maintained esteemed internal and external programs.Shaped productive learning environments aligned with College's vision.Focused on student recruitment and retention at all levels.Assisted in testing new software, ensuring accurate documentation.Oversaw test completion, review, and improvement processes.Aided in faculty staff recruitment and moderation of exam materials.Ensured program outcomes are achieved.Facilitated faculty staff appraisals, distributed workload among faculty staff, supervised, and authorised staff leave.Provided academic advice, support, and supervision of students whilst on campus and during internship.Facilitated, managed, and monitored fieldwork, practicals, and work experience.Assisted in coordinating events like youth day, graduation, and sports day.

Durban, Kwazulu-Natal, South Africa

Planned and prepared lessons, delivering instruction across various qualification types and levels.Researched and developed new topics, courses, and teaching materials, including courseware enhancement and upgrades.Conducted instruction for both large and small groups of learners from diverse backgrounds, abilities, and ages.Monitored, assessed, and evaluated students' work, providing valuable feedback.Maintained meticulous records and closely monitored students' progress.Set and supervised examinations, liaising with awarding bodies to ensure adherence to quality standards.Undertook a pastoral role as a personal tutor to students and conducted one-on-one tutorials.Devised additional support strategies for students as required.Contributed to course team meetings for continuous course monitoring, review, and evaluation.Represented the college at events like parents' evenings and open days.Applied and implemented college policies while staying updated on them.Conducted interviews and diagnostic assessments for potential students.Collaborated with other education professionals and organisations.Organised work experience and conducted workplace learner assessments as necessary.Managed lecture rooms effectively.Engaged in marketing, advertising, and promotional activities.

Mayesbrook House 1-3 River Road Barking Ig11 0Js Uk

Assisted in the organization and maintenance of inventory within the store.Received and inspected incoming goods for accuracy and quality.Ensured accurate labelling, packaging, and storage of items.Assisted in the picking, packing, and preparation of orders for delivery or collection.Conducted regular stock checks and reported any discrepancies.Maintained cleanliness and orderliness within the store environment.Provided support to other team members as needed.Adhered to health and safety regulations at all times.Assisted customers with queries and provided excellent customer service.Had the opportunity to work in a dynamic environment within the event hiring industry.Received training to familiarise myself with inventory management systems and procedures.There was room for growth and advancement within the company.

Bachelor Of Commerce - Bcom, Management Information Systems And Services

Cisco Ccna, It Networks