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Successful Director of Sales and Marketing with more than thirteen years of industry experience with a diversified selling style and committed superior customer service through positive attitude, leadership and hands-on teamwork.
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Task Force Director Of Sales MarketingIhg Hotels & Resorts Feb 2022 - PresentWindsor, Berkshire, Gb-Responsible for maintaining good working relationships with properties top accounts during the transition process: PayPal, Netflix, Roku and Adobe. All four-company headquarters located within walking distance to the property and represented $1.1 million in room revenue.- Prepared hotel weekly sales reports, owner reports and submitted budget recommendations for 2023.-Ensured a smooth transition between new ownership and current / existing accounts during the interim process.- Audited rooms back-log to ensure it coincided with Delphi /sales force and Opera.- Completed and submitted business cases for 2023.- Analyzed Agency360 and Kalibri Labs reports to identify current market trends and new business opportunities.- Worked closely with property Revenue Management team to establish rate strategy initiatives to maximize revenue ➢ Audited all BT accounts making sure they were active, bookable and short description were correctly attached -
Director Of Sales And MarketingIhg Hotels & Resorts Oct 2020 - Feb 2022Windsor, Berkshire, Gb- Analyzed Demand & Agency360 reports daily to identify new business opportunities and current market trends.- Conducted weekly displacement analyses to make the right revenue decisions when reviewing / accepting business.- Worked closely with property Revenue Management team to establish rate strategy initiatives to maximize revenue. - Responsible for 8,527 sqft of meeting space, full catering menu and a banquets team of seven. - Made sure all COVID guidelines were properly relayed to clients and all sanitation guidelines were executed to ensure a safe environment.- Developed and implemented property positioning, packaging, and pricing strategies based on market demand /shifts. - Managed all sales and marketing initiatives along with all event service actives through competitive analysis, market positioning, staff training and development, strategic partnerships, and building/ maintaining client relationships. - Responsible for preparing the yearly sales budget, weekly forecast, and annual sales reports for revenue increasing opportunities and possible action plans. -
Task Force Director Of Sales And MarketingThe Mayfair Hotel Jan 2020 - Mar 2020- Partnered with Key Account Managers regarding un-submitted business cases / RFPs and the opportunity to be included in their 2020 program.- Secured six additional BT accounts for the 2020 year with an estimated revenue of $253,000.- Ensured all monthly action items were completed, implemented and documented.- Analyzed Demand & Agency360 reports to monitor property performance and revenue producing opportunities.- Made sure all client communication and account status including prospect, tentative and definite bookings were updated and properly documented.
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Task Force Director Of Sales And MarketingHilton Garden Inn - Pineville, Nc And Holiday Inn - Trophy Club, Texas Jul 2019 - Jan 2020- Selected, hired, trained and coached new Director of Sales, Sales Manager and Catering Sales Manager.- Acquired and developed new business accounts totaling 22 new LNR's during 5-week assignment.- Responsible to for reviewing and submitting all 2020 Business Cases and RFP submissions insuring property growth through yield management and displacement analyses.-Analyzed revenue management strategies using the weekly / monthly STAR Report, Demand & Agency360, Concerto and IHG reporting tools to monitor property performance.- Worked closely with the Director of Revenue and General Manager to come up with pricing strategies to maximize ADR and occupancy for all Local and National accounts.
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Corporate Sales Marketing ManagerDoubletree By Hilton Tulsa Warren Place- October 2018- July 2019 Oct 2018 - Jul 2019- Contracted and secured $250K in project business (Perficient Inc.) within 3 months of hire.- Developed the 2020 BT marketing plan by developing objectives and goals to coincide with the properties overall 2020 strategies.- Exceeded targeted Q1 budget goals by 106% and Q2 budget goals by 102%- Created customized incentive plans for Travel Agents / Planners to gain additional market share.- Increased oil and gas market sales by 27% in Q1 with companies including Baker Hughes / GE, Kaiser Francis, ONEOK Inc. and T.D Williamson.- Develop existing accounts and conduct quarterly reviews with World Travel, the responsible booking agent for 75% of all corporate travel in the Tulsa market to ensure the property is on pace to meet monthly and yearly/ targeted goals.- Completed 2020 pricing of all LNRs and CNRs to coincide with the properties 2020 strategies.
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Task Force Director Of Sales And MarketingStayubrideg Suites, New Orleans French Quarter Jun 2018 - Oct 2018-Ensured a smooth transition between new ownership and current / existing accounts.- Conducted a detailed group sales audit ensuring all group rooms were properly documented, netted and washed for accurate forecasting.- Prepared hotel weekly sales reports, owner reports and submitted budget recommendations for 2019.- Identified and respond to leads through Meeting Broker, Lanyon, CVENT and CVB.- Audited Sales Pro and group backlog reports.- Reviewed / audited all sales contracts, rate agreements, and/or banquet/catering event orders.- Secured $485,264 of NEW business for the property during the four-month assignment
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Dual Director Of Sales And Marketing ( Both Properties Sold )Hyatt House / Courtyard By Marriott Jul 2017 - May 2018- Shifted Lennox India ($385,210) from a direct competitor mid-year, which included a 2-year contract toestablish additional base business for 2018 and 2019.- Responsible for preparing and reviewing properties yearly sales budget, weekly forecast, STAR Report and annual sales reports for revenue increasing opportunities and possible action plans.- Developed marketing initiatives, promotions, packages and ad campaigns to gain additional leverage.- Motivated and assisted sales team of 4 in qualifying leads, prospecting, cold calls, sales blitzes and other lead sources to ensure property YOY growth.
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Director Of Sales And MarketingHoliday Inn Garland North Oct 2013 - Jul 2017- Awarded Hospitality Management Corporation’s (HMC) highest RevPAR growth award for 2014.- Responsible for overseeing the catering sales team to maximize profitability and to ensure that monthly sales goals were achieved and/or exceeded.- Developed and implemented property positioning, packaging, and pricing strategies to produce high long-term market share.- Represented the property at numerous associate functions, client and guest events, and community events.- Developed active communications and close rapport with Convention & Visitors Bureau, National Sales Offices.- Exceeded overall sales budget in 2013, 2014, 2015 and 2016 including record-breaking quarters throughout the year.
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Dual Property Director Of Sales And Marketing -Hospitality Management CorporationHospitality Management Corporation: Hilton Garden Inn / Park Inn By Radisson Apr 2011 - Oct 2013- Directly responsible for overseeing and training a sales team of six.- Closed a $350,000 12-month contract within 30 days of hire to create base revenue for better profit gain.- Implemented continuous sales training for all hotel staff to be consistent in all sales efforts.- Established and adjusted selling prices by monitoring costs, competition, and supply-and-demand.- Played a key role in the transitioning process between brands during the hotel re-branding process to ensure retained business.- Developed and implemented sales strategies focused on the shifting market share and identifying market demand.
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Sr. Sales Manager (Government )Aloft Dallas Downtown Apr 2010 - Aug 2011- Developed and implemented an ongoing sales plan that increased Government market share by 30%.- Managed accounts to achieve client satisfaction and built strong client relationships; ensuring that all revenue goals were achieved and/or exceeded.- Attended SGMP monthly luncheons and conferences promoting property, building rapport with decision makers and uncovering new business opportunities.- Actively generated new business by communicating with client organizations, associations, travel agents, and government agencies through prospecting lead management resources to secure and shift new business.- Directly presented property information to SATO World Travel and Starwood call center headquarters.
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Sales Manager : SmerfRadisson Hotels- Tulsa International Airport Sep 2008 - Apr 2010- Ensured all revenue goals were achieved or exceeded by soliciting new business and increasing production of existing accounts.- Partnered with Partners in Education to develop relationships within in the community to strengthen and expand customer base.- Visited with prospective clients to stimulate interest in property services and negotiate expansion of current contracts.- Researched competitor's features, functionality, and conducted research for prospective leads to provide helpful feedback information to sales team.- Worked closely with catering department to develop sales and marketing strategies to shift more catering business.- Partnered with the University of Tulsa Athletic department becoming the host hotel for all incoming team travel: Men’s and Women’s Soccer, Tennis, Softball, Baseball, Volleyball and Track and Field.
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Sales Manager -Hospitality Management CorporationHoliday Inn Jul 2007 - Sep 2008-Ensured all revenue goals were achieved or exceeded by soliciting new business and increasing production of existing accounts.-Partnered with Partners in Education to develop relationships within in the community to strengthen and expand customer base.-Visited with prospective clients to stimulate interest in property services and negotiate expansion of current contracts.
Ryan Grayson Skills
Ryan Grayson Education Details
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Oklahoma State UniversityHospitality Administration/Management
Frequently Asked Questions about Ryan Grayson
What company does Ryan Grayson work for?
Ryan Grayson works for Ihg Hotels & Resorts
What is Ryan Grayson's role at the current company?
Ryan Grayson's current role is Director Of Sales and Marketing.
What is Ryan Grayson's email address?
Ryan Grayson's email address is rg****@****ail.com
What is Ryan Grayson's direct phone number?
Ryan Grayson's direct phone number is +197293*****
What schools did Ryan Grayson attend?
Ryan Grayson attended Oklahoma State University.
What skills is Ryan Grayson known for?
Ryan Grayson has skills like Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Hotels, Sales, Revenue Analysis, Yield Management, Food And Beverage, Pre Opening, Resorts, Front Office.
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