Ryan Greer Email & Phone Number

Evansville, Indiana Area

- Working with customers to talk about new/upcoming Unified Communications and Collaboration offerings and how those offerings might affect their business.- Working with customers to talk about industry trends and how those trends might affect their business.- Maintain a strategic relationships with sales management and seen as a trusted advisor to grow business.

Evansville, Indiana Area

- Lead and mentored a team of engineers. Trained them on new technologies and best practices and mentored them on customer interaction and soft skills. Provided engineers an escalation point when there were issues.- Responsible for Cisco Early Field Trials with Unified Contact Center Express 10.0 10.5 and 10.6. Tested the software and worked with Cisco on bugs and feature enhancements. Helped with the adoption of those versions with national engineering team.- Member of Unified Contact Center Express Best Practices Team setting best practices and direction for Unified Contact Center Express engineers- Designed and implemented Unified Communications systems for several large multinational enterprise customers.

Evansville, Indiana Area

- Designed and implemented Unified Communications systems for customers ranging in size from 40+ phones to 1,000 phones- Designed and implemented Unified Contact Center Express based call centers ranging in size from 15 agents to 80 agents- Lead a team of engineers by training them on new versions of software and developing best practices.

Bachelor Of Science (B.S.), Computer Information Systems

Bachelor Of Science (B.S.), Psychology