Ice Resurfacer Operator – Zamboni Propane 545; Zamboni Electric 552Shift Manager While on Duty - Maintain building; resurface ice; ice edging; depth checks; checking compressors; locker room assignments; and facility maintenance.Additional Duties - Ice painting; equipment repair; building repair; assisting customers with needs related to locker room scheduling, ice scheduling, and on ice issues. Game Day Operations - Ice preparation; janitorial duties; building setup; resurface ice during games.

Schedule and conduct tours for prospective residents to increase occupancy and revenue.Answer questions about the lease, rent, fees, and amenities to ensure resident satisfaction. Partner with IT vendor to troubleshoot IT issues.Partner with low voltage vendor to troubleshoot low voltage issues.Write proposals for improvements to the building including construction upgrades, amenity upgrades, hardware upgrades, and cosmetic upgrades to increase rents and improve building cosmetics. Manage social media pages for clients to increase prospect traffic and connect with area businesses. Send emails to residents notifying them of important dates, upcoming events, or other information to ensure resident satisfaction and increase renewal rates. Created a move-in flier for new residents that contains important phone numbers, information on amenities, and utility billing information to endure resident satisfaction and improved communication.

Partner with a network of co-brokers across the country for site selection to ensure site selection is done in an efficient manner. Partner with franchise owners in site selection and offer feedback and suggestions related to real estate to ensure the franchisee has the best information on a site. Negotiate LOIs, leases, rent rates, and tenant improvement allowance on behalf of the franchisee to ensure the best deal is being presented to the franchisee. Use ESRI ArcGIS Business Analyst to research demographics, income, population, and socioeconomic information to determine best locations for franchise owners.Use CoStar to research available locations for franchise owners to ensure that all available properties are considered.

Conduct weekly Real Estate Committee Meeting to present potential new sites to ownership and executive leadership team.Create maps using GIS software to identify the best potential sites.Negotiate LOIs, leases, rent rates, and tenant improvement allowance to ensure the best deal is presented to ownership or the franchisee. Partner with franchise owners in site selection and offer feedback and suggestions related to real estate to ensure the franchisee is getting the best deal possible. Create lease templates for corporate properties under the same ownership. Secure bids from vendors to ensure best pricing and service from partner vendors. Manage construction administration during the construction process including: coordinating vendors, ordering materials, securing start and finish times for vendors. Develop Construction Guide for project bids for franchisees and corporate staff to use as a guide during the construction process. Create proprietary facilities manuals for all buildings to ensure timely and consistent preventative maintenance.Lead facilities maintenance coordination for all buildings to ensure preventative maintenance is administered properly. Create revenue projections template to use to secure financing from lenders for new corporate centers.

Partner with client communities with day-to-day planning needs to ensure prompt service to residents, contractors, and developers.Collaborate with residents, contractors, landowners, and developers to answer planning questions to ensure project submittal is correct and accurate. Review planning applications including subdivision, multi-family, commercial, and industrial projects. Make recommendations to Planning Commissions and City Councils on the applications during public hearings. Draft Ordinance Amendments for consideration by various Planning Commissions and City Councils to ensure codes and ordinances stay up to date with changing trends and Statutes. Draft Resolutions for consideration by various Planning Commissions and City Councils to ensure policies stay up to date. Draft 2040 Comprehensive Plans for various client communities in order to comply with the Met Council’s requirements and Statute requirements.

Fiber Optic Sheet Laser OperatorProgram a fiber optic sheet metal laser.Responsible for most maintenance of the machine and documenting all repairs.Responsible for ordering new materials, and replacement parts for the machine.Demonstrate continued focus on process improvement including standard work; area layout; and part flow.Developed an apprenticeship program to train other employees on the operation of fiber optic laser cutting (previously no training program existed). The program was later implemented by other departments for cross training and development of employees across the company. Developed training manual to document how future operators should be trained (previously no documentation existed).Developed operator manual to ensure proper operation of machine (previously no documentation existed), which has greatly decreased the amount of machine downtime. Developed troubleshooting guide to document all issues with machine and use as a future reference (previously no documentation existed).

Responsible for code enforcement for the City of Buffalo. Investigated complaints; determined enforcement action; wrote letters to ensure properties were brought into compliance. Worked with City Attorney to enforce further action and court settlement if necessary. Wrote a grant for a local manufacturing company to purchase new equipment and hire more employees. Processed building permits to ensure proper setbacks; zoning; pervious surface requirements; and easement requirements to ensure projects moved forward in a timely manner.Take minutes at all Planning Commission meetings and send minutes out the following day via email to ensure proper documentation of public hearings. Wrote ordinance for rental property licensing program; designed application form; and processed applications once a year. Wrote visual basic program to track rental properties.