Ryan Grumet, Mba Email & Phone Number

Azusa, Ca

Administer Dell workstations and servers; AD DS, Exchange, File Servers, Virtual Workstation Servers, DHCP, DNS, etc. Provide end user support via telephone, email, and remote desktop. Trained end users on new PC operating systems and software and safe practices. Administer Active Directory user; Assign users to groups, make password changes, administer group policies. Administer and maintain DHCP list with proper Unique ID listed. Set up and maintain mobile devices in Good Mobile Messaging server. Create policies and assign users to those policies in Trend Micro Websense. Maintain on hand images of workstations using Acronis Remote Imaging Server.

Corona, Ca

Provide onsite and remote support for Dell and HP desktops and laptops, apply security updates and software patches. Configure, troubleshoot and provide support for Android and Apple mobile devices. Maintain on hand inventory of replacement parts and specialized tools for various systems. Assist in product development and consult with vendors. Terminate low voltage wire inside access control panels, magnetic door locks and card reader relays. Hardware Installation and Upgrades - Motherboards, Processors, RAM, Graphics cards, Sound cards, Modems (wireless a., b., g., n.; dial-up, high-speed), Routers, Switches, and Full System Builds. Operating System Installation and Upgrades - Windows ('95, '98, 2000, NT4, Server 2003, Server 2004, XP Home, XP Pro, XP Media Center 2005, Server 2008 Vista, 7. Provide telephone and email support to end users.

Rancho Cucamonga, Ca

Purchase, install, maintain, and repairs all desktops, servers, and smart phones. Performed general PC repairs, replaced defective components and peripherals. Implemented Help Desk trouble ticket software. Trained end users on new PC operating systems and software and safe practices. Set up users in Active Directory and Microsoft Exchange. Assigned asset numbers to assist in trouble ticket tracking and inventory management. Designed, implemented and maintained LAN. Installed network cabling in the building and terminated at the patch panels and wall jacks. MS OS, MS Office, MS Server OS, Active Directory, Exchange Server and LAN/WAN.

Set up and maintained wireless network with security. Set up wireless print server and file sharing. Set up entire network for company; trained operators in use of workstation and shared networked files and printers. Purchased, installed, configured, and maintained PC’s, networking equipment, and peripherals

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (Bs), Computer Networking Management