Ryan Gunnell Email & Phone Number

Seattle, Wa, Us

 Direct top volume very complex sortation/return center with over 157M packages and $4B processed annually.  Effectively managed multiple site financials and operations including $24M in payroll, 2000+ hourly associates/leads and over 40 salaried managers. Launched the largest multi robotic sort system at 1M sq/ft which includes a returns center.  Reduced YOY 44% of recordable injuries by analyzing health & safety reports and implementing prevention and safety programs. Achieved 28% reduction in defects through inspections, quality control, continuous process improvement and staff training, while saving $12,220,000 in customer appeasement.  Increased operations efficiency and team productivity by driving creation of quality, process change, and Lean initiatives leading to over 90 million in possible savings. Fostered an environment of excellence by sharing best practices across departments, stakeholders and network. Routinely conducted GM/Site Lead continuous improvement calls for cost & on-time delivery. Leveraged critical site/regional metrics to ensure business relevance across traditional boundaries by evolving strategies, planning, and organization within set frameworks of budget, time, resource, safety and quality. Multi-Lateral collaboration with logistical executive leadership to allow a smooth transition of transportation from the fulfillment center to the customer’s door. Senior leadership consisted of VP, Directors, and Regionals of upstream & downstream partners. Unloaded and Loaded over 350 trailers on a daily basis serving 14 Amazon delivery stations and over 20 post offices. 99.9% on-time package customer delivery, while still consistently hitting monthly financial KPIs. Site was top performer with on-time delivery in the region.  Promoted over 15 leaders to various new roles within the organization. Two to Senior roles.  Successfully navigated 3 major organizational changes that led to continued operational consistency.

Seattle, Wa, Us

Directed 16 salary managers, 30 process assistants and support leaders, and +1200 associates and oversaw processing of over 350K packages on daily basis. Administered execution of all activities across the site such as safety, customer requirements, production, quality, and efficiency performance metrics. Acknowledged as top site in Sort Center network for demonstrating excellent performance.✔️ Ensured compliance of all regulatory standards within West Auto Region, organized POC training sessions for individual eight sites, and coordinated with senior site personnel/stakeholders to initiate engagement activities and program consistencies.✔️ Played key role in increasing Site’s productivity TPH score by 100% in two years via oversight of all project functions.✔️ Honored as Top 2 Auto for Sortation and for fluid loading through execution of new 2019 benchmark initiative and ranked 2nd in processed volume in network.✔️ Spearheaded all phases of two site process improvement projects and two new network initiatives within site and region and ensured delivery prior to deadline and within assigned budget.

Seattle, Wa, Us

Springfield, Mo, Us

Directed team of two senior multi-disciplinary managers of operations and merchandising to oversee 240 staff members along with 12 salary managers and 30 department leads. Systematically managed $ 7.5M worth of store inventory, processed approximately $2.9M in total annual store payroll, and administered the front-end and back-end sides of store operations.✔️ Developed 20 high-performing sales managers by providing guidance and sharing key insights on all reports of business analyses /plans.✔️ Nominated by senior personnel to train management staff on the opening of new stores, and training on peers on the position of ambassador of world-class customer service program. ✔️ Boosted business sales from $32M to $40M, gained contract of tracker boat dealership of the Year in 2014 and recognized as Store of the Year runner-up in 2013. ✔️ Acknowledged as retail store of the year in 2014 for improving client satisfaction score from 89% to 95% during new customer service program.

Springfield, Mo, Us

Set strategic direction to sales managers and departments with over $50M sales and over 180 associates. Supervised the entire store operation involving product placements and advertisements.✔️ Played a pivotal role in revenue growth by thoroughly assessing business trends and provided long-term plan toward store sales maximization.✔️ Consistently achieved sales goals and plans toward the execution of company directives, in collaboration with GMIT and GM.✔️ Earned top sales increases to plan by 20% and awarded Salary Manager of the Month in 2010 and 2011.

Springfield, Mo, Us

Chicago, Il, Us

Chicago, Il, Us