My initial responsibilities included establishing and subsequently managing procedures and personnel for the company during an ownership transition. I have since managed the company's revenue generation by cultivating a high-performing sales team with low turnover, formulating pricing structures based on market conditions and our production capabilities, sales forecasting based on historical data, and implementing comprehensive software management systems (CRM software) to optimize our sales funnel. Key Personal Contributions:- Increased the company's YTD annual revenue by 65%, exceeding the yearly target a full fiscal quarter ahead of schedule.- Established a high-performing sales team with a 95% retention rate through the present.- Implemented a novel online sales process that ensured uninterrupted revenue during the COVID-19 pandemic, including online presentations and digital media.- Enhanced our company's online presence through SEO, social media, and media content, securing the top position as the highest-reviewed and number-one-ranked gutter company in the Austin market, including leading positions in organic Google search and Google Maps. - Expanded our sales, call center, and production teams into Houston, San Antonio, and Corpus Christi. - Selected and customized CRM software to be the company's core infrastructure, including the automation of all customer correspondence, relieving hundreds of personnel hours per month.

I led an entertainment and events company with 25 team members, overseeing the successful execution of more than 400 events annually. I implemented a growth strategy that involved introducing new services, expanding our product offerings, and establishing partnerships across multiple market segments, such as corporate and private events, product launches, movie premieres, concerts, and theater performances opened up significant avenues for company expansion. I ultimately facilitated the sale of the business to new owners, who continue to operate the business. Key Contributions:- Developed a replicable and scalable online sales process and script to promote our services and products, reducing the number of in-person meetings necessary to book a client. - Created a company ethos, "Creating AWE" (Altared Weddings & Events), to instill a sense of awe in every aspect of our business. We used this principle in our sales presentations, production teams, marketing, and mission statements. - Expanded our services from a single-man operation to a mid-sized business, exceeding the abilities of my competitors. - Consistently awarded industry recognition, including awards for "ILEA Best Audio/Visual Award" in 2015, "Best Photo Booth" at Austin Glammy's in 2016, and consecutive wins for "Best of Weddings" by the Knot and WeddingWire between 2011-2017.

As a field sales consultant, I showcased product value, upselling consumers on higher-margin items like style upgrades, additional products and services, and extended warranties. By devising a replicable and scalable sales process that I faithfully followed, I surpassed KPIs and consistently outperformed competitors, even at a higher price point. The entire sales team adopted this process and uses it presently. Key Personal Contributions- Created a comprehensive sales process guide for the sales team, now the official training document for all reps. This guide covers client interaction, product presentation, handling objections, and closing deals, with a proven track record of success. - Demonstrated a consistent increase in sales as my pipeline and sales skills increased. My sales grew over 150% annually over four years. I led the sales team in marginal growth as a sales rep. - My proactive and resourceful approach to teamwork led to my recruitment for a leadership role at Gutter King after five years. - Created a low-cost, highly customized Excel workbook, which improved proposal accuracy and reduced clerical time from an average of two hours to 15 minutes per project. - Retained and cultivated strong relationships with key accounts, including national accounts, such as Tilson Homes and Empire Communities.

As a sales representative for Acme Brick in Austin, TX, I honed my sales process and account management skills early in my career. Committed to client satisfaction, I excelled in lead generation, client acquisition, and relationship management in the construction and building materials industry. Meeting and exceeding expectations, my success at Acme Brick demonstrates my ability to thrive in challenging environments, contributing to business growth and profitability.