Ryan Haggard Email and Phone Number
Ryan Haggard work email
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Ryan Haggard personal email
Multi-talented IT professional with over 15 years of experience. Strong skillsets varying from Security, End User Support, Networking, System Administrator, Virtualization, and Project management. Enthusiastic specialist, eager to contribute to team success through hard work. Motivated to learn, grow and excel in computer hardware.TECHNICAL SKILLSSecurity: Proofpoint - Email Protection/Email Fraud Defense/Targeted Attack Protection/Threat Response Auto-Pull/Enterprise Archive/Digital Risk Protection, Splunk – Enterprise Security/SOAR/Attack Analyzer, Cofense Triage, CrowdStrike Falcon, Raid7 Threat Command, Symantec DLP, Anomali Threat Stream, PowerShell, Active Directory, Palo Alto, Cisco ASA, Sophos UTMFirewalls, Symantec, Credant FDE, Checkpoint Endpoint FDE, VMWare, ScienceLogic Em7 monitoringNetworking: 0365 Azure System Administration, TCP/IP knowledge, Wireshark, Citrix Workspace, Extra Hop, Solar Winds, F5 Load Balancer, Microsoft Teams, Microsoft Authenticator, Mobile Pass MFA, Cisco Any Connect VPN, Aruba VIA and RAP, SCCM, VoIP Knowledge, Cisco Call Manager, Cisco Unity ConnectionOperating Systems: Windows XP, Vista 7, 8.1, 10,11; Windows Server 2003, 2008. 2012; Linux Cent0s, Ubuntu, Mint, Debian, Backtrack, and Kali
Crescent Point Energy
View- Website:
- crescentpointenergy.com
- Employees:
- 291
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Is Support And Security AnalystCrescent Point EnergyDenver, Co, Us
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Security Analyst IiLpl Financial Sep 2021 - PresentSan Diego, Ca, Us• Reviewing alerts, the evaluation of its urgency and relevancy• Monitor and investigate incidents related to data loss prevention• Analyze logs from SIEM, and other sources and be able to identify unauthorized activity• Understand urgency and security risk and respond to critical vulnerabilities and data exposures• Handle all types of Phishing incidents reported and follow end to end process to make sure all risks are neutralized• Develop playbooks using Python on tasks that could be automated to improve the efficiency of the team• Escalate critical incident to Higher tiers immediately without causing delays• Help to maintain the current security-related infrastructure -
Is Support / Security AnalystCrescent Point Energy Nov 2018 - Sep 2021Calgary, Ab, Ca• Monitor and manage email spam filters• Investigate incidents caused by malicious activities and identified false positives• Document security events daily to create a baseline of activity for the client network• Investigate various security incidents, mostly on the phishing email perimeter• Conduct Security Awareness training for phishing best practices• Main contact for all US employees based out of Colorado, North Dakota, and Utah• Provide Win 10 support• System Administrator (IAM) using 0365 Azure• VoIP Management in Cisco Call Manager and Unity Administration• Mobile Pass++ and MS Authenticator MFA Support• A/V support for any Executive Town Hall’s quarterly
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Cloud Support EngineerZayo Group Aug 2018 - Nov 2018Denver, Colorado, Us· Build, patch, and manage hundreds of vCenter environments with thousands of hosts.· Configure and manage the enterprise monitoring system with thousands of managed elements.· Configuration and maintenance of DRS, DRS affinity rules and HA· Configuration and maintenance of Vswitches and DVswitches· Strong knowledge in Firewall provisioning specifically (NAT’s, filter rules, create/troubleshoot IPsec/SSL VPN’s, route management)· Configuration of Palo Alto Networks Firewalls, Cisco ASA and/or Sophos UTM.· Document technical problems, troubleshooting steps and resolutions in the Salesforce CRM system. -
End User Analyst LeadScl Health Oct 2013 - Aug 2018Broomfield, Co, Us· Identified inefficiencies and made recommendations for process improvements· Troubleshoot and resolved network connectivity, general software and hardware issues· Worked closely with the Information Security along with many other teams to make sure all equipment in our environment is compliant to our Security Polices· Worked closely with Health Care Providers for technical support needs· Developed and maintained documentation for all technical processes within our department -
End User Analyst IiScl Health Mar 2012 - Oct 2013Broomfield, Co, Us· Lead on the XP to Win7 migration· Win8.1, Win7 and XP support· VoIP Management in Cisco Call Manager· Respond to customer requests for assistance· Support of Home Coders, and Remote Transcriptionist· Troubleshoot network issues – LAN and WLAN· Network Support for Layer 1, and 2· Troubleshoot VPN access· Manage Computer/Accounts in Active Directory· Migration from LANDesk to SCCM· Used SCCM and LANDesk to image systems, verify computer software, and track user logins· Developed documentation for common processes for both support staff and end-users
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Network Technician / Desktop SupportVitelity Communications Mar 2011 - Mar 2012· Single point of contact for all IT problems within the environment· Service Desk, Desktop Support· Resolved Tier 1, and 2 incidents per the client· Escalated Tier 3 incidents according to the client specifications· Active Directory Administration, including unlocking and resetting client’s user accounts· Tracking and escalation of outages
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Logistics/AdministrativeR + L Carriers Feb 2010 - Aug 2011Troubleshot consumer issues• Provided solutions and resolutions for clients.• Inputting data into a DOS based system.• Maintain accurate databases.• Performed administrative duties: filing, data entry, and document evaluation.• Tracking and ETA stats for customers. Hospitality Management – Customer Service
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Web DeveloperElite Pools, Inc May 2010 - Aug 2010Interfaced with clients to perform analysis on their current site to identify potential needs or areas of opportunity within the project.• Designed and implemented website graphics and tools, utilizing such technologies as: Maya, 3DS Max, ZBrush, Adobe (After Effects, Photoshop, Illustrator, InDesign, Go- Live, Flash, Dreamweaver) Apple (Final Cut Pro, Shake)• Delivered and launched the finished product on time and on budget.
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Restaurant ManagerQdoba Mexican Grill Aug 2008 - Feb 2010Responsible for all operations for quality, cleanliness, and labor and costs.• Managed all cash handling, ensured security, and inventory• Managed procedures to meet and exceed corporate standards.
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Computer Support / Desktop SupportComputer Problems Resolved Inc Feb 2006 - Nov 2008Rebuilt and repaired all hardware components on PC, laptop, printer, scanner, etc.• Troubleshoot PC, outlook, virus detection, and connection issues.• Worked with such PC and Apple applications as: Windows97-Vista, 2000/Server 2000/ Server 2003/Server 2008, Microsoft Office 2010/2007/2003, SQL, Microsoft SharePoint, DOS, HTML, CSS, Java Script, Mac, and OSX.• Independently worked with clients and students on all current and potential issues involving: PC hardware/software troubleshooting, repair, and website maintenance.
Ryan Haggard Skills
Ryan Haggard Education Details
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Full Sail UniversityComputer Animation And Design -
Clinton High SchoolGeneral Studies
Frequently Asked Questions about Ryan Haggard
What company does Ryan Haggard work for?
Ryan Haggard works for Crescent Point Energy
What is Ryan Haggard's role at the current company?
Ryan Haggard's current role is IS Support and Security Analyst.
What is Ryan Haggard's email address?
Ryan Haggard's email address is ry****@****ayo.com
What schools did Ryan Haggard attend?
Ryan Haggard attended Full Sail University, Clinton High School.
What skills is Ryan Haggard known for?
Ryan Haggard has skills like Information Security Awareness, Computer Security, Networking, Troubleshooting, Technical Support, Software Installation, Printer Support, Active Directory, Computer Hardware.
Who are Ryan Haggard's colleagues?
Ryan Haggard's colleagues are Michael Peterson, Oliver Wagner, Taralyn French, Derek Pimm, Scott Prybylski, Denise Yanyk, Neal Davio.
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