As a "Match Maker" at Perficient, I specialize in facilitating connections between the largest enterprises and prominent brands with our experts in Data + Business Intelligence. My efforts have directly contributed to significant business growth, enabling our clients to deepen their connections with customers and become truly data-driven, resulting in measurable success stories.With over 8 years of experience leading a help desk team, I've consistently delivered exceptional customer service and support. Through effective team management, I've achieved tangible business objectives and fostered a collaborative, high-achieving work environment.As a Navy Veteran with 4 years of military service, I've honed my leadership, problem-solving, and communication skills. These skills, forged in high-pressure situations, have been pivotal in my current role, where I connect organizations with the data and BI solutions they need to thrive.