As a lending operations analyst at NatWest Group, with over five years of experience in the banking industry, I have developed a strong understanding of the customer needs, regulatory requirements and financial products and procedures that shape the financial sector.I am passionate about gaining more knowledge and applying this in various ways, in my current role I work with my immediate team, a multitude of departments and stakeholders to support the success of the organisation in achieving its goals and objectives whilst ensuring the values of the organisation are upheld and we are within the regulatory requirements that are expected of the organisation.I have worked a long side various teams and colleagues to ensure the customer is at the heart of everything we do and that the best outcome is always achieved, I have worked within retail and the banking sector and have gained great knowledge and have always had a customer focused mindset.
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Home AdvisorScs Jul 2024 - PresentBolton, England, United KingdomAssisting and advising customer needs and tailoring the service to find the best sofa. -
Lending Operations AnalystNatwest Group Mar 2023 - Jul 2024Manchester, England, United KingdomWorking closely with stakeholders and colleagues to ensure customers needs are met through means of lending for enhancing their businesses and achieving the objectives that they have in mind. -
Senior Contact Analyst- CddNatwest Group Aug 2021 - Mar 2023Manchester, England, United KingdomWorking closely with senior management, I was lucky enough to be a deputy TL and support a great team of colleagues to assist business customers on phone calls with completing a banking requirement. Ensuring this was done in a timely manner and this would not impact customers or the organisation.
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Telephony Customer Service RepresentativeNatwest Group Apr 2019 - Aug 2021Manchester, England, United KingdomWorking in personal banking, supporting customer needs by phone, assisting with general everyday banking needs and supporting with bereavement, life changes and fraud. Assisting customers with banking queries and complaints.
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Sales AssistantWhsmith Dec 2012 - Mar 2019Bolton, England, United KingdomWorking closely with colleagues and senior management to ensure the store was up to standards, products were well placed to ensure great sales, assisting customers with their various queries and supporting colleagues in other locations. I learnt a great amount about retail, business and sales within this role.
Ryan Hardman Education Details
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Geography, Media, Psychology, Sociology
Frequently Asked Questions about Ryan Hardman
What company does Ryan Hardman work for?
Ryan Hardman works for Scs
What is Ryan Hardman's role at the current company?
Ryan Hardman's current role is Home Advisor.
What schools did Ryan Hardman attend?
Ryan Hardman attended The Sixth Form Bolton.
Who are Ryan Hardman's colleagues?
Ryan Hardman's colleagues are Alex Bradbury, James Moore, Paul Coyde, Joanne Carr, Kris Davidson, Nicole Rudyj, Ceira Luke.
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