Who is Ryan Harmon? Overview
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Quick answer
Ryan Harmon is listed as Consultant at Coalfire, based in Jesup, Georgia, United States. AeroLeads shows a work email signal at qsrautomations.com and a matched LinkedIn profile for Ryan Harmon.
Ryan Harmon previously worked as Consultant, PCI at Coalfire and Retail Store Support Specialist at Us Foods. Ryan Harmon holds Associate Of Science (A.S.), Information Technology from Indiana Wesleyan University.
Company email context
Email format at Coalfire
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{first_initial}{last}@qsrautomations.com
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AeroLeads found 1 current-domain work email signal for Ryan Harmon. Compare company email patterns before reaching out.
Profile bio
About Ryan Harmon
Ryan Harmon is a Consultant at Coalfire. He possess expertise in computer hardware, troubleshooting, customer service, windows 7, microsoft office and 16 more skills.
Listed skills include Computer Hardware, Troubleshooting, Customer Service, Windows 7, and 17 others.
Current workplace
Ryan Harmon's current company
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10 roles · 24 years
Ryan Harmon work experience
A career timeline built from the work history available for this profile.
Consultant, Pci
Retail Store Support Specialist
May 2023 - Apr 2024
Desktop Support Supervisor
Aug 2022 - May 2023
Technician Ii, Network Operations
Oct 2021 - May 2023
Desktop Support Lead
Aug 2018 - Oct 2021
System Analyst
Sep 2016 - Aug 2018
It Support Analyst
- Take live incoming calls from stores and troubleshot technical and operational issues until resolved.- Monitors ticketing system and troubleshoot incoming issues via e-mail.Worked with resellers in ensuring the best support possible was being provided through partnership and training.- Regularly wrote Knowledge base articles and provided training for new hires.- On-call analyst for resellers during emergency hours.
Sep 2014 - Jul 2016
It Analyst/Installer
- Take live incoming calls from stores and troubleshot technical and operational issues until resolved.- Monitors ticketing system and troubleshoot incoming issues via e-mail.- Travel to new store locations all over the U.S. and install their POS systems, table seating terminals, PCs, network switches, routers, printers, Wi-Fi AP and train management on basic troubleshoot techniques with all installed components.- Design and maintain a call monitoring dashboard that shows total calls, abandons, average wait time and how many calls are currently on hold.
Feb 2011 - Sep 2014
Sr. Operation Analyst
- Took live incoming calls and troubleshoot operational and technical issues before escalating or assigning a service call for them. - Responsible for following up on service calls placed by myself and other analysts to make sure the problem was resolved to the store manager’s satisfaction. - Worked with customers to insure that they were given proper customer service that exceeded their expectations. - Update and maintain the entire YRHD internal information website with new pieces of information and updated existing documents as needed. - Member of the YRHD Knowledge Council that handled making operational decision on the helpdesk as well as review and design ways to make information more accessible by other analysts. - Handle Back of House systems including Windows 2000/XP., Unix and Linux.
2003 - 2008
~5 yrs
2 education records
Ryan Harmon education
Associate Of Science (A.S.), Information Technology
Indiana Wesleyan University
Information Technology
Western Mst High School
FAQ
Frequently asked questions about Ryan Harmon
Quick answers generated from the profile data available on this page.
What company does Ryan Harmon work for?
Ryan Harmon works for Coalfire.
What is Ryan Harmon's role at Coalfire?
Ryan Harmon is listed as Consultant at Coalfire.
What is Ryan Harmon's email address?
AeroLeads has found 1 work email signal at @qsrautomations.com for Ryan Harmon at Coalfire.
Where is Ryan Harmon based?
Ryan Harmon is based in Jesup, Georgia, United States while working with Coalfire.
What companies has Ryan Harmon worked for?
Ryan Harmon has worked for Coalfire, Us Foods, Pilot Flying J, Qsr Automations, and Texas Roadhouse.
How can I contact Ryan Harmon?
You can use AeroLeads to view verified contact signals for Ryan Harmon at Coalfire, including work email, phone, and LinkedIn data when available.
What schools did Ryan Harmon attend?
Ryan Harmon holds Associate Of Science (A.S.), Information Technology from Indiana Wesleyan University.
What skills is Ryan Harmon known for?
Ryan Harmon is listed with skills including Computer Hardware, Troubleshooting, Customer Service, Windows 7, Microsoft Office, Windows, Time Management, and Access.
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