Ryan Harris Email & Phone Number

Safely and efficiently transport goods to customers' locations, ensuring on-time delivery and adherence to all traffic laws and regulations.

Develop and implement customer service strategies to enhance customer satisfaction and loyalty.Lead and manage the customer service team, setting clear goals and objectives.Provide guidance and support to ensure exceptional service delivery.Identify areas for improvement in customer service processes and systems.Implement changes to streamline operations and enhance the customer experience.Develop training programs to equip customer service representatives with the necessary… Show more Develop and implement customer service strategies to enhance customer satisfaction and loyalty.Lead and manage the customer service team, setting clear goals and objectives.Provide guidance and support to ensure exceptional service delivery.Identify areas for improvement in customer service processes and systems.Implement changes to streamline operations and enhance the customer experience.Develop training programs to equip customer service representatives with the necessary skills and knowledge to deliver outstanding service.Implement a CRM system to effectively manage customer interactions, ensuring prompt and accurate responses to inquiries and complaints.Monitor customer service metrics and key performance indicators (KPIs) to evaluate team performance and identify areas for improvement. Show less

Safely and efficiently deliver packages to customers' doorsteps or designated locations, ensuring timely and accurate delivery.Provide exceptional customer service by greeting customers professionally, answering any questions or concerns, and addressing customer inquiries in a friendly and helpful manner.Plan and organize delivery routes to maximize efficiency, ensuring on-time delivery while minimizing travel time and fuel consumption.Perform routine vehicle inspections and… Show more Safely and efficiently deliver packages to customers' doorsteps or designated locations, ensuring timely and accurate delivery.Provide exceptional customer service by greeting customers professionally, answering any questions or concerns, and addressing customer inquiries in a friendly and helpful manner.Plan and organize delivery routes to maximize efficiency, ensuring on-time delivery while minimizing travel time and fuel consumption.Perform routine vehicle inspections and maintenance checks to ensure delivery vehicles are in proper working order and meet all safety standards.Maintain accurate and up-to-date delivery records, including delivery logs, proof of delivery receipts, and any other required documentation.Proactively address any delivery-related issues or customer concerns, working collaboratively with the customer service team to find appropriate solutions.Strictly adhere to FedEx Express policies and procedures, including safety regulations, delivery protocols, and customer service guidelines. Show less

Provide compassionate and personalized care to clients, assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting.Administer medications as prescribed by healthcare professionals, ensuring adherence to medication schedules and proper documentation.Prepare nutritious meals and snacks according to clients' dietary needs and preferences, considering any allergies or restrictions.Assist clients with mobility challenges, including transferring… Show more Provide compassionate and personalized care to clients, assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting.Administer medications as prescribed by healthcare professionals, ensuring adherence to medication schedules and proper documentation.Prepare nutritious meals and snacks according to clients' dietary needs and preferences, considering any allergies or restrictions.Assist clients with mobility challenges, including transferring, repositioning, and providing support during walking or wheelchair use.Engage clients in meaningful conversations, activities, and social interactions to promote emotional well-being and alleviate feelings of loneliness.Maintain a safe environment for clients by regularly assessing potential hazards, implementing necessary safety measures, and promptly reporting any concerns.Document and maintain accurate records of client care, including daily activities, changes in health status, and any incidents or accidents. Show less

Associates, Graphic Design

High School Diploma