Ryan Hayden

Ryan Hayden Email and Phone Number

Senior Consultant at HCL Tech for IBM Internal Global Accounts - Integrator Business Solutions @
Ryan Hayden's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Ryan Hayden's Contact Details

Ryan Hayden personal email

n/a
About Ryan Hayden

AT&T SPOT Award 12/2022Cloud Managed Services Nominee - Top Performer. Cisco. 2014.Cloud Managed Services Above and Beyond - 3rd place. Cisco 2015.IT since 1997. Holds a CCNA, CCDA, CCNA-Voice CCNA-Wireless. CCNP-Wireless in progress. He has over 5 years of experience leading projects on small, medium and large scales. 15 years of experience in the IT Telecom. His experience includes hands on experience designing and implementing complex global networks. Worked as a level 3 engineer for BB&T on the Network Engineering Services team. Duties include network design and implementation of Cisco ASA, Router Upgrades Network monitoring via Opnet, Gigastore, Gigamon and utilizing Net Optic Taps and Aggregators along with VACLS (virtual access lists). In addition, he is responsible for complex load balancing implementations using the Cisco ACE appliance. Following direct process involving change control windows and proper paper work before doing off hours business related function. Project Management often utilized during daty to day operations. One of 3 Engineers in charge of site surveys, and adding wireless access points and monitor mode access point all over the BB&T footprint. This include a NCS tool and Ekahau and Rouge Access detection. Generating floor plans and proposals and configuring routers, switches and controllers. Designs how monitoring will occur, implementing all of band boxes in BB&T's network.Cisco Systems - Led associate net On-boarding over 8,000 BYOD users in which Cisco Billed 130K for efforts. As it related to Identity Service Engine(ISE)Former World class 400 meter hurdler 1994-1997Category 3 Crit/Road racer. Electric Banana / Franklin Street Cycling Race TeamMember of Kappa Alpha Psi, Inc. Raleigh Chapter

Ryan Hayden's Current Company Details
HCL Technologies (Pvt.) Ltd

Hcl Technologies (Pvt.) Ltd

Senior Consultant at HCL Tech for IBM Internal Global Accounts - Integrator Business Solutions
Ryan Hayden Work Experience Details
  • Hcl Technologies (Pvt.) Ltd
    Senior Network Consultant
    Hcl Technologies (Pvt.) Ltd Nov 2024 - Present
    Wireless Troubleshooting, Data Analysis, Reporting, Upgrades, ISE certifying of new code and patches. NCS Prime, DNA Center. 5520, 7500, 3504, 9000 series & Ewc controllers, 2702, 3800 & 9130 Ap’s. Riverbed and Arista products. Manages account for IBM. ISE, Riverbed, 7 Signal, Juniper Mist monitoring and troubleshooting.
  • At&T
    Senior System Engineer
    At&T Apr 2019 - Nov 2024
    Dallas, Tx, Us
    Wireless Troubleshooting, Data Analysis, Reporting, Upgrades, ISE certifying of new code and patches. NCS Prime. 5520, 7500, 3504, 9000 series controllers, 2702, 3800 & 9130 Ap’s. Riverbed and Arista products. Manages account for IBM.
  • At&T
    Senior Wireless Consultant - Pinnacle1
    At&T Dec 2016 - Nov 2024
    Dallas, Tx, Us
    Leads Wireless Support & Improvements to the Architecture Teams.
  • Cisco Systems
    Customer Support Engineer - Wireless - Insight Global
    Cisco Systems Jul 2014 - Dec 2016
    San Jose, Ca, Us
    Cloud Managed Services for Bank of America. Provide support for Bank of America Data services. Managing their entire umbrella of data services. Work with Field Engineers at remote locations. Provide RMA for replacement equipment. Wireless Lead. Provides wireless on call support for Asia PAC. Creates RMA and works with technicians at locations to troubleshoot and resolve network issues. Performed after hours maintenance a such as upgrading of WLC and also License Upgrades. Performs Sniffer Captures for application level services. Performs investigations for routing and switching and hardware issues. Aware of change controls, change management, and ITL information. Works with and troubleshooting 802.1x. Part of the Global Bank of America Wireless LAN Controllers Upgrades for APAC, EMEA, and AMERICAS' working with Advanced Services and BoA Wireless Teams in a conjoint effort for 160 controllers to 7.6.101.1 code. Experience includes and growing related to understanding Design & Troubleshooting wireless networks using Access Points, Wireless Controllers, ISE servers for authentication, NCS-Prime Infrastructure for monitoring/managing and troubleshooting, in addition to BYOD (bring your own devices).ModelsWireless Lan Controllers 4400 and 5500 and 7000 seriesWAP's LAP1131AG, LAP1142N, LAP1232AG-J-K9, LAP1242AG, CAP2602I7921 & 7925 802.11 b/g/n blue tooth wireless phone Install and troubleshooting.On hands experience all day to day technologies and equipment such as Switches, Routers Load Balancers(ACE), Voip, Wireless, OPNET ITGURU Op networks 2012. Manages account for Bank of America.
  • City Of Durham - Technology Solutions
    Senior Network Consultant
    City Of Durham - Technology Solutions Sep 2013 - Jul 2014
    Cisco wireless site surveys and AP deployments for autonomous AIR-1142, 2600 WAPs.Cisco Meraki Wireless implementations and test planning. MR34. Site survey on second floor of city mayor and city manager and installed MR34's for upgrade. Also on 4th floor of technology solutions also. Tested roaming and data rates, rouge devices and interference.cisco ASA configuration & firewall ADSM 6.1configurationsEIGRP routing Protocols TroubleshootingNexus 7000/5000/2000 series switchesCisco 3750 core routerscisco voipcisco best practices securityIOS configurationsconfiguration changes and site set upsbreak/fix at durham parks, police stations, and fire stations. (travel)Install of new switches for police headquarters for new camera set up.VPNVlan ArchitectureProcurement quotesSyslogs
  • Bb&T
    Network Systems Analyst Iii
    Bb&T Jun 2008 - Sep 2013
    Charlotte, Nc, Us
    Primarily responsible for design and implementation of network directly related to BB&T core network infrastructure. This includes changes to ospf, bgp, static routing, Cisco 6500 and 3750 switches in a production environment and also Cisco ASA platform. Also Network monitoring tools such as Opnet, and Net Optics, and more recently Netqos and Gigamon. Create engineering and support documentation for any and all network related projects and new technology implementations. Provide guidance to network operations team to repair any on-going network design issues. Work driven by project related work. Responsible for providing guidance on projects from a network engineering perspective. Performed site survey for wireless implementations at remote 600,000 sq ft building using Ekahau and predictive and active surveys. Configured LAN switches and bgp for new lightweight access points.
  • Savvis
    Core Engineer
    Savvis Oct 2007 - Jun 2008
    Monroe, La, Us
    Worked on the Core network in which Juniper routers were being monitoring. Evaluated and replaced hardware malfunctions.
  • At&T Gcsc
    Network Operation Management Technician
    At&T Gcsc Jun 2007 - Jun 2008
    Frame-Relay, Evpn, MPLS, Atm, and Atm-Ima. Proactively monitor and manage WAN, LAN and VOIP/Bvoip networks for Domestic and international clients. Provide hourly updates of network outages and problem determination, troubleshooting. Carry out escalation procedures including Critical Outage Notification's (CON's). Interface with equipment/service vendors as needed on client's behalf to resolve. Troubleshoot hardware, circuits, ISDN, and routing issues, Lan issues, HSRP. Work with Avaya. Protocols, OSPF, BGP, EIGRP. CSU’s Paradyne, Visual, Adtrans and Kentrox.
  • Office Depot
    Support Engineer Ii
    Office Depot Aug 2006 - Mar 2007
    Boca Raton, Florida, Us
    Provide Network Support for all Office Depot Lan/Wan/Wireless issues.Provide support for switched & trunked ports and config issues. Catos & IOS.Assist with Wireless Access issues via connection issues with aironet and pppoe.Provide support for ADSL, and PIP services for Office Depot.Routing protocols used, RIP, BGP, OSPF. MPLS is the transport.Provide troubleshooting of circuit issues, Edgelink 300, Visuals Csu’s.Addressed and troubleshoot circuit issues working with Telco’s.Provided training for the Data Center Personnel to perform a Level1 basic; see a circuit problem, recognize a problem and open a ticket.
  • (G-C-I) At&T Gcsc Managed Router Solutions
    Network Operation Management Technician Tier Ii
    (G-C-I) At&T Gcsc Managed Router Solutions May 2005 - Aug 2006
    Frame-Relay, Evpn, MPLS, Atm, Voip, HSRP.Proactively monitor and manage WAN, LAN and VOIP networks for Domestic and International clients. Provide hourly updates of network outages and problem determination, troubleshooting.Carry out escalation procedures including Critical Outage Notification's (CON's).Interface with equipment/service vendors as needed on client's behalf to resolve. Troubleshoot hardware, circuits, ISDN, and routing issues, Lan issues, HSRP. Work with Avaya. Protocols, OSPF, BGP, EIGRP. CSU’s Paradyne, Visual, Adtrans and Kentrox
  • Data Tech Systems
    Field Router Engineer
    Data Tech Systems Jul 2003 - Apr 2005
    Traveled around the Eastern Coast migrated First Union to Wachovia replacing and upgrading router and extending Dmarc. Also verifying all the workstations and alarms systems before closing out case.
  • Verizon
    Complex Data Implementation
    Verizon 1999 - 2002
    Implementation Engineer II

Ryan Hayden Skills

Cisco Technologies Switches Routers Network Design Routing Troubleshooting Wan Network Engineering Firewalls Eigrp Wireless Networking Juniper Tcp/ip Lan Wan Wireless Juniper Technologies Servers Cisco Asa Load Balancing Infrastructure Cisco Systems Products Network Architecture Cisco Ios Switching Hsrp Networking Certifications Asa Typing Architecture Catalyst Switches Cisco Certified Wireshark

Ryan Hayden Education Details

  • St. Augustine'S College - Raleigh North Carolina
    St. Augustine'S College - Raleigh North Carolina
    Mass Communcations
  • Blinn College
    Blinn College
    Liberal Arts And Sciences/Liberal Studies
  • Lawrence North High School
    Lawrence North High School
    General Studies

Frequently Asked Questions about Ryan Hayden

What company does Ryan Hayden work for?

Ryan Hayden works for Hcl Technologies (Pvt.) Ltd

What is Ryan Hayden's role at the current company?

Ryan Hayden's current role is Senior Consultant at HCL Tech for IBM Internal Global Accounts - Integrator Business Solutions.

What is Ryan Hayden's email address?

Ryan Hayden's email address is ry****@****att.com

What schools did Ryan Hayden attend?

Ryan Hayden attended St. Augustine's College - Raleigh North Carolina, Blinn College, Lawrence North High School.

What are some of Ryan Hayden's interests?

Ryan Hayden has interest in Children, Human Rights, Live Music, Ocean, Environment, Dancing, Triathlons, Cycling, Reading, Poverty Alleviation.

What skills is Ryan Hayden known for?

Ryan Hayden has skills like Cisco Technologies, Switches, Routers, Network Design, Routing, Troubleshooting, Wan, Network Engineering, Firewalls, Eigrp, Wireless Networking, Juniper.

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