From my experience speaking with senior level management within the call centre industry they are struggling with these common themes:- Staff recruitment and attrition.- Working within your business rather than on it.- Large overheads.- Over qualified staff doing under qualified work.- Quality control processes.If they resonate I’d love to chat about how we’ve helped multiple companies achieve success through DITO business solutions.After working across multiple industries; on sales, lead-generation, customer service, and tech support campaigns there are a few things that remain the same when fostering a work environment that harbours both a positive atmosphere where everyone feels comfortable and enjoys coming to work, but also incorporates the standards that we set ourselves and that are set by each client that we work with.rhayes@ditosolutions.com+447570795610 (WhatsApp only)
-
Campaign ManagerDito Business Solutions Nov 2021 - PresentCape Town, Western Cape, South AfricaI handle multiple campaigns from Lead Generation Sales to customer service Tech Support ensuring that the clients DNA and standards are passed down through to Team Leaders and Audit Coaches being an arm of the client rather than separate business ensuring efficiency and synergy.I also generate a continue with reporting and regular zoom meetings with clients to help improve the service of our product.I am based in Cape Town and help take charge and run the recruitment side of new onboarding campaigns to ensure that the potential call centre agents are of a standard that is set out and made clear is required during the onboarding process. -
NandocaNando'S Uk & Ire Nov 2015 - Nov 2019Manchester, United KingdomTraining new staff members, handling customer enquiries, ensuring a happy working environment. -
Store AssistantAldi Uk Apr 2013 - Sep 2015Warrington, England, United Kingdom
Ryan Hayes Education Details
-
Business, Management, Marketing, And Related Support Services -
Priestley CollegeA Levels
Frequently Asked Questions about Ryan Hayes
What company does Ryan Hayes work for?
Ryan Hayes works for Dito Business Solutions
What is Ryan Hayes's role at the current company?
Ryan Hayes's current role is Campaign Manager at DITO solutions.
What schools did Ryan Hayes attend?
Ryan Hayes attended The Manchester Metropolitan University, Priestley College.
Not the Ryan Hayes you were looking for?
-
Ryan Hayes
Port Alfred -
-
1sothebysrealty.com
-
Ryan Hayes
Johannesburg
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial