Ryan Ruan Email & Phone Number

Vancouver

SummaryAs a Senior Specialist in Workforce Management, I provide specialized technical troubleshooting and direct hands-on support in all aspects of the application and projects in the staffing and timekeeping portfolio. I also implement solutions that promote the integration of technologies based on industry standards and are compatible with PHSA’s.

Vancouver, Canada Area

SummaryAs the Specialist, WMS, I provided expert advice in relation to the delivery of optimal solutions for efficient access to information related to the staff scheduling and timekeeping functions across PHSA. In addition, my work contributed to the development, implementation, and evaluation of training and business process improvement strategies and.

Vancouver, Canada Area

• Performed conceptual analysis and developed a model framework for workforce capacity planning.
• Interviewed subject matter experts to collect data of the workforce capacity planning model and collaborated with the experts to analyze the data.
• Designed and built an Excel-based tool to assist Fraser Health for better decision in staff capacity planning.
• Planned and scheduled project timelines and milestones and contributed in completing the project within time.

Vancouver, Canada Area

• Assisted in the day-to-day operations to coordinate the loading and transportation of BC lumber to the ultimate export destination in the most efficient, cost-effective and timely manner.
• Managed scheduling, order processing, inventory storage, warehousing control and security
• Monitored the tracking of lumber in transit to ensure that shipping schedules were met in a timely fashion.
• Processed all documents in accordance with requirements; coordinated cargo availability and arranged pickup and delivery, and finalized billing.
• Communicated with customers and all personnel within the supply chain on a regular basis, and responded to their needs to improve services and ensure efficient operations.
• Analyzed and evaluated transportation methods to implement systems that attained the most efficient and cost-effective ways for storage, packaging, loading and transportation of lumber.

British Columbia, Canada

• Data entry and data mining - Dealt with numerous business plans of various B.C. companies, transferring the original company structures and business information into quantitative values for economic analysis.
• Enhance research skills by using various databases to locate the most updated information and status about different B.C. companies.
• Developed strong critical thinking skills to solve difficult coding problems.
• Worked in a fast-paced team environment and completed daily quotas promptly.
• Observed strict protocols for confidentiality and to safeguard research materials.

Master Of Management, Operations Research

Bachelor'S Degree (Honors), Economics

Education record