Ryan Hee Email & Phone Number

Melbourne, Victoria, Australia

Responsibilities: • Developing and deploying 100+ JDE reports and interactive programs for finance, procurement, sales, logistic, and manufacturing users.• Retrofitting and testing 100+ JDE objects during JDE upgrade projects including UBE, APPL, and BIP objects.• Providing functional support for JDE financial and distribution modules including setting up new version, configuring processing option, and advance preference.• Developing and maintaining 40+ JDE orchestrators and Oracle Integration Cloud programs that integrating with customers and suppliers.• Providing support and maintaining 20+ EDIFACT program (Java) integrate to JDE interoperability that process sales order and invoice.Achievements: • JDE upgrade: Successfully retrofitted and tested 100+ objects on time (2 weeks) during JDE upgrade project and provided close support in the project which helped delivering the project on budget and time.• Third Party Logistic project: Helped develop programs that integrated to Rinnai's third party logistic partners by creating outbound and inbound program in JDE. Also developed API programs using Oracle Integration Cloud to retrieve/update records from JDE and integrated to the partners' API and FTP.

Melbourne, Australia

Responsibilities: • Developing and deploying 40+ JDE reports and enhancing 20+ interactive programs for finance, procurement, and logistic users.• Providing functional support for JDE financial and distribution modules including setting up new version, configuring processing option, AAI, and DMAAI values.• Configuring JDE security functions, task menu, E1 page, and user's role.• Providing functional support for Chris21 including system back up before each pay run and setting up new instance for payroll EOY process.• Providing functional support for KRONOS including setting up work rule, pay rule, pay code, and holiday calendar. • Providing consultation and assisting on JDE, Chris21, and KRONOS projects.Achievements: • Resolved aged integrity issue: Analysed integrity issue between GL and AP that was outstanding for 6 months prior to my start date. Highlighted the problem records to users and proposed to post a manual journal entry to fixed the data integrity.• Learned new applications: Required to learned Chris21 and Kronos applications within 2 weeks due to departure of support staffs and managed to support for both applications effectively.

Kuala Lumpur, Malaysia

Responsibilities:• Developing four comprehensive financial reports including cash flow report for Armed Forces Fund Board (LTAT) of Malaysia using JDE Development Tool and embedded BI Publisher.• Retrofitting over a hundred customised objects including business functions for a JDE upgrade project (from E810 to E910) for MMC Gamuda KVMRT.• Providing support by analysing data and debugging programs using ER and C Debugger.Achievements:• Reduced reports preparation time: Automated four financial reports which reduced report generation time by 90% (from an average six hours to 30 minutes) through system automation. • Successfully retrofitted objects within tight deadline: Delivered over a hundred retrofitted objects within two weeks (down from four weeks).

Selangor, Malaysia

Responsibilities:• Developing market approach with SAP Malaysia on SAP Business One license distribution methods.• Providing comprehensive SAP Business One training and new features update to eight business partners. • Demonstrating SAP Business One capabilities to over 20 prospect clients.Achievements:• Business development: Built partnerships with N2N Connect on a SAP Business One demonstration which led to initial orders.• Product demonstrations: Delivered 25+ demonstrations for key clients, using SAP Business One environments (trading, logistic, production and IT services) on different virtual box which led to new client acquisition (four new clients).

Selangor, Malaysia

• Managing a team of five JDE technical consultants and overseeing ERP systems projects for 30 enterprise clients.• Developing batch reports, interactive programs, table conversion programs, and business functions using JDE Development Tools for Enterprise One and RPG for One World.• Providing face-to-face and remote supports to clients by analysing issues and debugging programs. • Conducting JDE and RPG development training to internal staff and clients.Achievements:• Project management: Resolved potential delays for a key JDE implementation project for client IGB Corporation through effective collaboration with consultants and users to complete the property management module customisation two weeks ahead of schedule. • Revenue generation: Developed Malaysia GST module for JDE using its Development Tools for Enterprise One and RPG for World. The programs were deployed to 25+ clients and generated revenue in exceed of RM 1,000,000.

Kuala Lumpur, Malaysia

Responsibilities• Providing production support to HSBC Global Hub Securities System for Hong Kong and Japan in accordance to HSBC ITIL framework and service level. • Troubleshooting issues by analysing data and debugging program to resolve the issues as soon as possible to avoid any disruption on business that process billions dollar transactions on daily basis.• Applying emergency patches to fix bugs using RPG and CL.Achievements:• Site upgrade: Managed the Tokyo site and rolled out new features of the software including new SWIFT messages types and programs stability patches.• Troubleshooting: Resolved issues with deadlines less than two hours to avoid the bank being fined by regulator by applying emergency patches to programs and data patching using SQL.

Selangor, Malaysia

Responsibilities• Managing a team of eight technical consultants by scheduling and arranging tasks that serve over 40 enterprise clients.• Developing batch reports, interactive programs, table conversion programs, and business functions using JDE Development Tools for Enterprise One and RPG for World.• Developing reports and programs using RPG/RPGLE and CL/CLLE for Leasing, Share Registry, and HR and Payroll systems.

Kuala Lumpur, Malaysia

Responsibilities• Developing programs using RPG, ILE RPG, CL, and ILE SQL for systems such as ERP, HR and payroll, and Debt Management System on AS400 platform for four clients including Sony and Alliance Bank. • Maintaining and enhancing programs to include clients’ new requirements and changes. • Providing support using RPG/RPGLE and CL/CLLE for clients’ system by analysing and debugging code and provide well research solutions.