Ryan Heller

Ryan Heller Email and Phone Number

SVP, Product Innovation, Banking and Lending Technology @ Bank of America
Ryan Heller's Location
Newark, Delaware, United States, United States
About Ryan Heller

Ryan leads Product Innovation for BLPT (Banking & Lending Products Technology). Focusing on bringing new capabilities into the bank, he supports and helps drive the acquisition or development of innovative products and technologies, both interally built or acquired from 3rd parties. Ryan describes his role as, "Connecting all of the dots between business leaders and technology leaders, development teams, architecture, and our current and potential vendors". Almost 29 years ago he started his career at Bank of America (formerly MBNA) in Collections, and has supported countless and complex efforts across the bank including Collections, Recovery, Fraud and all banking products from Credit Card and Deposits to Loans and Mortgage and Investments. He is a strong proponent of Agile development, prototyping, iterative delivery, and empowering leaders, all as tools in the development process. He was critically involved in Bank of America's response to the Covid crisis supporting the America Cares Act, solutioning for the Paycheck Protection Program and the development of an end-to-end platform supporting forgiveness of those loans. Ryan is inherently an innovative problem solver. He thinks outside the box, builds successful teams, drives operational excellence and is a strong supporter of balancing vendor solutions with internal development. In the last several years he has championed or led the efforts for over 50 patent applications. At this time, he is listed as an inventor on 9 granted patents, with several more still pending. Currently, Ryan lives in Middletown Delaware with his wife and two kids, and he supports the community and a volunteer and former Board member of MainStreet Middletown planning local events and parades. Outside of work Ryan spends his time playing jazz on his trumpet and building furniture in his garage. The accomplishments he is most proud of though, are teaching 1200+ kids how to swim and performing CPR twice in an emergency.

Ryan Heller's Current Company Details
Bank of America

Bank Of America

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SVP, Product Innovation, Banking and Lending Technology
Ryan Heller Work Experience Details
  • Bank Of America
    Svp, Product Innovation, Banking And Lending Technology
    Bank Of America Mar 2024 - Present
    Charlotte, Nc, Us
    BLPT (Banking and Lending Products Technology) provides capabilities and platforms to support core banking as well as lending products for The Bank of America. The scope includes Commercial Lending, Auto Lending, Mortgage, Consumer and Business Credit Card as well as Deposits. The products range from checking and savings accounts, time-based deposits, auto loans, RV loans, various mortgage loan products and more. These systems support an extremely high number of daily transactions, money transfers and reward earnings for our Customers.Technology Product Innovation drives long-term change strategically across all platforms in BLPT, ultimately supporting >60 million consumer and business clients. This role critically sits between Business and Technology Leaders, Technology Development Teams, Architecture and Vendor Procurement. The key to success is through strong relationship building across the bank, as well as with current and potential vendors.
  • Bank Of America
    Svp, Product And Strategy
    Bank Of America Oct 2020 - May 2024
    Charlotte, Nc, Us
    DCRS (Document, Content and Record Services) provides products and services to Clients and Associates across the enterprise. The scope ranges from creation of outbound letters, forms and statements to inbound document ingestion. Capabilities include electronic signature capture, OCR data extraction, as well as document search and retrieval. DCRS then stores and provisions these documents and data across hundreds of applications and business units.The scope of Product and Strategy is to drive the long-term direction for DCRS, supporting the ongoing digital evolution for Bank of America. We support existing applications and solutions as well as develop innovative solutions for new problems. This role critically sits between business leaders, technology development teams, architecture and vendor procurement. The key to success is through strong relationship building across our business and project teams, as well as with current and potential vendors.
  • Bank Of America
    Svp, Business Architecture And Program Delivery
    Bank Of America 2013 - Sep 2020
    Charlotte, Nc, Us
    With a keen understanding of business and technology needs, responsible for the delivery of technical projects in support of Collections and Recovery. Responsible for managing end-to-end project delivery; from Business Development looking for opportunities in the enterprise, to project estimation, Business Analysis and Solution Architecture, through Agile Scrum Development and ultimately delivery to production.
  • Bank Of America
    Tech Program Delivery Mgr
    Bank Of America 2012 - 2013
    Charlotte, Nc, Us
  • Bank Of America
    Tech Program Delivery Mgr
    Bank Of America 2012 - 2013
    Charlotte, Nc, Us
  • Bank Of America
    Project Mgr And Tech Admin
    Bank Of America 2001 - 2012
    Charlotte, Nc, Us
    Role with MBNA, acquired by Bank of America 2007
  • Bank Of America
    Collections Manager
    Bank Of America 1996 - 2001
    Charlotte, Nc, Us
    Role with MBNA, acquired by Bank of America 2007Collection Manager 30day through Charge-off.Business Project and Technology Administration.

Ryan Heller Skills

Solution Architecture Pmo Project Portfolio Management Sdlc Vendor Management Business Analysis Project Delivery Risk Management Business Requirements Requirements Gathering Banking It Strategy Credit Cards Release Management Event And Meeting Facilitation Agile Application Development Relationship Building Scrum Master Problem Management Six Sigma Requirements Analysis Enterprise Architecture Managing Project Rigor Electronic Payments Process Engineering Negotiation Process Improvement Scrum Business Process Improvement Software Development Life Cycle

Frequently Asked Questions about Ryan Heller

What company does Ryan Heller work for?

Ryan Heller works for Bank Of America

What is Ryan Heller's role at the current company?

Ryan Heller's current role is SVP, Product Innovation, Banking and Lending Technology.

What is Ryan Heller's email address?

Ryan Heller's email address is ry****@****ail.com

What are some of Ryan Heller's interests?

Ryan Heller has interest in Wood Working, Investing, Home Theater, Home Improvement, Literature, Music, Furniture Building And Wood Working, Playing Trumpet, Travel, Multimedia.

What skills is Ryan Heller known for?

Ryan Heller has skills like Solution Architecture, Pmo, Project Portfolio Management, Sdlc, Vendor Management, Business Analysis, Project Delivery, Risk Management, Business Requirements, Requirements Gathering, Banking, It Strategy.

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