Ryan Hemming Email & Phone Number

Kansas City Metropolitan Area

Kansas City Metropolitan Area

Germantown, Tennessee, United States

Route 70+ daily truck and railcar loads by securing suitable service providers and ensure that purchase orders deliver on-time.Negotiate rates with service providers to generate a pool of dedicated carriers and drive cost-savings; established a company record for transportation earnings in 2021.Screen and onboard prospective carriers to best serve customers and regulate inventory levels.Train new team members on TMS software, operations, and best practices to succeed in a load planning role.Analyze the flatbed truck market to understand capacity constraints and changes to provide data to the sales team so that West Fraser is positioned to drive revenue and increase business profitability. Research payment status for requested purchase orders using Oracle Accounting Hub.Participate in weekly calls with sales team and lumber mill personnel to build relationships and continuously improve operations. Problem-solving and customer service as part of afterhours on-call rotation.

Memphis, Tennessee, United States

Developed 11 new business accounts with daily load volume.Generated over $800k in new business revenue.Daily outreach to new prospects identified for various modes of transportation.Cultivated relationships with current portfolio of customers to ensure proper service, communication, and financing.Developed and maintained a pipeline of 300 leads and 150 prospects.Collaborated with colleagues on the development and implementation of new business plan and strategy.Conducted and distributed weekly freight market reports to share with customers and prospects for knowledge of current trends in capacity and transportation news.

Memphis, Tennessee

Negotiated with carriers to drive down market rates and increase profitability.Negotiated with customers regarding contracts, accessorials, and market relevant rates.Managed a portfolio of three customers by bidding, booking, and covering loads, providing real-time updates and soliciting additional business.Researched freight market for trends and capacity to accurately and competitively quote daily load opportunities and share with customers.Teamwork by aiding colleagues’ in servicing their clients and exceeding expectations.

Birmingham, Alabama

Successfully matched and booked carriers with over 1300 loads.Generated an excess of $400,000 in profitability by negotiating rates with carriers.Completed over 60 daily calls to cover available loads, check calls to provide Account Managers with updates and build a company carrier base.Teamwork by contacting carriers to obtain proof of deliveries for customers and accountants for billing.Assisted Account Managers with knowledge of freight markets to accurately and competitively quote spot-bidding opportunities.Consistently built relationships with carriers to expand capacity for primary lanes.Backup liaison for select accounts to provide elite customer service.

Birmingham, Alabama

Earned over $175,000 in profitability by accurately bidding over 400 loads.Increased account freight revenue by 48%.Analyzed freight markets to competitively quote and service customers’ logistics needs.Accurately generated freight reports to provide customers a complete summary of weekly and monthly finances.Exceeded monthly sales goals by negotiating rates with customers and carriers to consistently earn at least 12% margin.Took initiative to problem solve any conflicts that arose with equipment capacity, breakdowns, billing, and urgent customer requests.Worked closely with Account Executives and Operations to assure all customer freight is covered in a timely fashion and under minimal supervision

Sioux Falls, South Dakota Area

Increased account freight revenue by 96% in one year. Increased account freight revenue by 47% in one year.Negotiate freight rates with customers and carriers to earn strong profitability. Service and maintain current accounts by consistently securing equipment to satisfy customer needs. Build strong relationships with both clients and carriers by providing a reliable logistics asset, effortless communication, and repeat business. Track domestic and international shipments to provide accurate information of transit times, appointments, and current freight location for the customer. Market analysis to provide competitive freight quotes for prospective clients to generate new business opportunities. Generate weekly and quarterly reports to provide clients an overview of their recent shipments, allowing visibility of freight movement and financing. Problem solve recovery options in the case a carrier experiences an issue prior to picking up or in transit.

Greater Memphis Area

Made 80+ calls per day selling season tickets, group tickets, and mini plans for basketball, football, and baseball.Managed a portfolio of current client accounts using CRM software.Prospected new leads via networking events, business to business meetings, and data capturing.Generated over $200k in new ticket revenue.Raised over $85k in donations.Connected with businesses to construct ticket packages for employees and clients.Cultivated relationships with clients via seat visits at athletic events.Assisted with seat selection locations and payments.

Greater Memphis Area

Solicited TSF donation renewals.Assisted with seat selection locations and payments. Organized tailgate lot renewals and invitations.Answered incoming phone calls for priority seating availability. Promoted Tiger Athletics to incoming freshman through orientation. Assisted with donor acknowledgement letters.

Springfield, Missouri Area

Assisted in preparation for the annual summer auction.Connected with businesses for donations. Organized auction items into several categories.Prepared and maintained online auction site.Assisted with live auction display and fulfillment.

Springfield, Missouri Area

Increased responsibilities servicing vehicles.Customer service.Shuttled fleet vehicles.

Greater Minneapolis-St. Paul Area

Landscape display and maintenance.Customer service.Finance and billing.

Greater Minneapolis-St. Paul Area