Executive Director Digital Experience
Current
Nov 2022 - Present
AeroLeads people directory · profile
Ryan Higgins Email & Phone Number
Executive Director @ athenahealth | Leading Digital Transformation
at
athenahealth
1 work email found
@athenahealth.com
3 phones found area 713, 937, and 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Executive Director @ athenahealth | Leading Digital Transformation
Location
Greater Boston, United States, United States
Who is Ryan Higgins? Overview
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Quick answer
Ryan Higgins is listed as Executive Director @ athenahealth | Leading Digital Transformation at athenahealth, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at athenahealth.com, phone signal with area code 713, 937, 800, and a matched LinkedIn profile for Ryan Higgins.
Ryan Higgins previously worked as Executive Director Digital Experience at Athenahealth and Director Digital Experience at Athenahealth. Ryan Higgins studied at Global Knowledge Training Center.
Company email context
Email format at athenahealth
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{first_initial}{last}@athenahealth.com
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AeroLeads found 1 current-domain work email signal for Ryan Higgins. Compare company email patterns before reaching out.
Profile bio
About Ryan Higgins
As the Executive Director of Digital Experience at athenahealth, I lead a team of IT professionals who support, automate, and improve the end user computing experience for a global workforce. With 20+ years of experience in the IT field, I have developed expertise in endpoint management, endpoint security, business communications, and service desk operations.My mission is to leverage technology to enable collaboration, productivity, and engagement for athenahealth's employees and partners. I have successfully implemented automated deployment and management of end user systems, enabled macOS computers as a viable option for end users, and partnered with HR on compensation planning, performance plans, and promotions for my team. I am an effective communicator and a manager with a "team first" mentality.
Current workplace
Ryan Higgins's current company
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10 roles
Ryan Higgins work experience
A career timeline built from the work history available for this profile.
Director Digital Experience
Leader of the Digital Experience Team at athenahealth, managing all facets of the athenista corporate Digital Experience.- A Stellar ServiceDesk team supporting a global workforce- Automated deployment and management of end user systems allowing workforce productivity through all manner of scenarios- Top notch Business Communications team leveraging.
Aug 2022 - Nov 2022
Director Of Technology Services
- Built and manage the Endpoint Management organization, which is composed of the Endpoint Engineering, Endpoint Imaging, and Endpoint Security teams.PEOPLE MANAGEMENT
- Identify and hire highly motivated team members who contribute to the overall success of the team
- Meet regularly with team members to discuss business and development goals to promote career development
- Mentor team members and assign tasks with their strengths and weaknesses in mind to promote their growth and success
- Partner with HR on compensation planning, performance plans, conflict resolution, and promotionsENDPOINT ENGINEERING
- Enabled macOS computers as a viable option for end users; today comprises approximately 25% of the environment
Apr 2013 - Jul 2022
Sr. Service Desk Technician
- Manage all aspects of desktop/laptop support including hardware supply and software licensing.
- Established hardware and software standards for all parts of the organization.
- Mentor and advise junior-level technicians and manage intern program.
- Provide top-tier technical support and troubleshooting for internal and client users on a variety of operating systemsand hardware platforms.
- Recommend and configure Control Center hardware for implementation at client sites.
- Manage desktop hardware implementation and support at client sites.
Jun 2012 - Apr 2013
Senior Servicedesk Technician
Apr 2010 - May 2012
Senior Servicedesk Technician
Endeca Technologies, Inc
Provide top-tier technical support and troubleshooting for a variety of operating systems and hardware platforms.Proficient with Windows XP/Vista/7, Apple OS X, and Ubuntu Linux.Manage IT projects such as hardware upgrade rollouts and operating system upgrades.Provide worldwide support in a company of 450 users working in multiple environments such as.
Apr 2010 - May 2012
Telecommunications Administrator
Aug 1999 - Nov 2008
Information Systems Specialist
Managed IT projects such as internal office moves, office consolidation, and BlackBerry upgrade rollout.Provided deskside support in an office of 450+ users working in a Windows environment including Windows 2000, XP, and Vista. Configured desktop and laptop computers for new employees and upgrades.Tested new and proposed office software; installed.
Nov 1999 - May 2000
It Systems Administrator
Gazelle Systems, Inc
Configured NT 4.0 Workstation and Server/Windows 2000 Professional and Server.Familiar with Nortel telephone system.Supported 50+ users on various software such as: NT 4.0, Windows 95, 98, 2000, Outlook 2000, Office 2000, Micros POS systems, PosiTouch POS systems.Microsoft Exchange Server 5.5 Administrator.; Troubleshot network- and user-related issues in.
Jul 2000 - May 2001
Senior Records Technician, Special Projects Coordinator
Nutter, Mcclennen, & Fish Llp
Jul 1997 - Nov 1999
4 education records
Ryan Higgins education
Education record
Global Knowledge Training Center
A+ Certification, Computers/Hardware
Boston University Corporate Education Center
Education record
Boston University, Corporate Education Center
Education record
Boston University, Computer Career Programs
FAQ
Frequently asked questions about Ryan Higgins
Quick answers generated from the profile data available on this page.
What company does Ryan Higgins work for?
Ryan Higgins works for athenahealth.
What is Ryan Higgins's role at athenahealth?
Ryan Higgins is listed as Executive Director @ athenahealth | Leading Digital Transformation at athenahealth.
What is Ryan Higgins's email address?
AeroLeads has found 1 work email signal at @athenahealth.com for Ryan Higgins at athenahealth.
What is Ryan Higgins's phone number?
AeroLeads has found 3 phone signal(s) with area code 713, 937, 800 for Ryan Higgins at athenahealth.
Where is Ryan Higgins based?
Ryan Higgins is based in Greater Boston, United States, United States while working with athenahealth.
What companies has Ryan Higgins worked for?
Ryan Higgins has worked for Athenahealth, Symbotic, Endeca, Endeca Technologies, Inc, and Edwards Angell Palmer & Dodge Llp.
How can I contact Ryan Higgins?
You can use AeroLeads to view verified contact signals for Ryan Higgins at athenahealth, including work email, phone, and LinkedIn data when available.
What schools did Ryan Higgins attend?
Ryan Higgins studied at Global Knowledge Training Center.
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