Ryan Hillstrom Email & Phone Number

Las Vegas, Nevada, United States

I spearheaded wireless sales operations aligned with business objectives and revenue goals to expand sales traffic and profitability in this role. Moreover, I monitored key performance indicators to assess the efficacy of retail sales initiatives effectively. My leadership skills enabled me to demonstrate my success in engaging and training 30+ sales associates in growing as high-performing individuals. I also executed performance development initiatives that promoted overall customer engagement and satisfaction. Key Accomplishments: ✓ Delivered multilocation retail sales management by overseeing 9 locations from Plano to Dallas in Texas✓ Effectively maintained retention rates ranging from 83% - 91% based upon subscribers (bill pays, gross add)✓ Improved ABP enrollments that ranged from 39% - 46% hailing as the consistent number one in the company✓ Recognized for providing an exceptional level of rapport in wireless sales with multiple ISEs and a TSM✓ Grew the store from one of the lower performers to one of the top performers within consecutive months✓ Increased monthly activations to 50+ in Dallas through adopting best practices in retail sales management

Chico, California, United States

As a Retail Store Manager, I oversaw in-store operations, retail management, and loss prevention to promote increased profitability. I also ensured strict compliance with company policies and procedures while optimizing operational productivity and conceptualizing tactical solutions to impact the company's bottom line. Key Accomplishments: ✓ Pioneered a newly opened kiosk in a local mall, quickly growing the location to be one of the top performers companywide by exceeding key performance indicators such as Auto Pay, Protect, and Accessory sales✓ Hired and led a team of 15 sales associates who produced impressive sales numbers and brand loyalty✓ Expanded the sales outreach by refining special events marketing, B2B sales experience, and organic staffing

Chico, California, United States

Established retail sales objectives by developing quotas while projecting expected sales volume. Accountable for enabling community involvement that cultivates growth culture for immersive associate and customer experience.▪ Managed teams and personnel by supporting their personal and professional confidence by offering constructive feedback, individual coaching, and insightful guidance while building a motivated workforce.▪ Assigned to perform team leadership through hiring, decision making, learning and development, and coaching.▪ Oversaw and assessed changes made in filing an inventory, receipts, budget, and other operational tasks, upholding quality control with outstanding efficiency and ensuring all tasks are completed. Key Accomplishments: ✓ Placed 70+ vending machines and added $1.5M+ in annual gross revenue✓ Successfully grew the business from seasonal fair operations to a year-round operation✓ Self-taught vending machine technician, playing a pivotal role in adding a new stream of income