Ryan Hogan Email & Phone Number

Milwaukee, WI, US

Gatineau, Québec, CA

Focus on delivering managed services solutions that align with Cloud, Advanced Analytics, and Application Modernization practices, helping clients derive value through automation, standardization, and a strong governance model for resilient, high-value services. My responsibilities include creating, managing, and executing sales plans targeting key.

President of Wisconsin Cycling Ventures Racing Team (owned by WCV)https://wiscyclingventures.com

Infinite Systems provides fully managed and co-managed IT solutions. We simplify how IT services are provided by offering a complete solution to small businesses. We focus on your business objectives, implement automations, and help drive revenue through technology.

Little Chute, WI, US

Toronto, ON, CA

• Hybrid systems engineering and technical consultation role with an emphasis on automating manual processes while conforming to the strict security standards of the Legal Industry.
• Install, configure, and troubleshoot the majority of Thomson Elite products and applications.
• Build automation to deploy, install, and configure client servers and products using PowerShell.
• Define, analyze, review, and present application systems requirements to clients based on their needs.
• Advise on and manage the implementation process and deployment of 3E Cloud products within Microsoft Azure.
• Interact with clients daily to build relationships with both technical and non-technical key stakeholders.

Milwaukee, Wisconsin, US

• Perform all tasks in the Senior Systems Engineer role.
• Serve as final escalation point for team of 16 in technical issues.
• Support Azure Server Infrastructure for future product implementation.
• Refine and write PowerShell and batch scripts for automation in SCCM.
• Assist Manager in non-HR related tasks including but not limited to: Weekly reporting, running team meetings and technical issues.
• Delegate technical issues to qualified peers on team.

Milwaukee, Wisconsin, US

• Implementation of new and support of existing enterprise systems in Windows Server 2008R2/2012R2/2016/2019.
• Use Group Policies to control settings deployed to clients of the Active Directory infrastructure.
• Domain Administrator of 19 domains, trusts, within the Fiserv Infrastructure.
• Administrator of 10+ VMware Infrastructure Centers totaling 500+ Hosts and over 20,000 Virtual Machines.
• Architect/Administrator of VMWare VDI design and implementation.
• Plan, test, and apply OS patches and upgrades on a regular basis, upgrade administrative tools and utilities, and configure / add new services as necessary.

Milwaukee, WI, US

• Provide Windows/Linux administration; network operating center (NOC) administration, LAN/WAN/VPN administration, VMware administration, and intrusion detection and prevention (IDP) monitoring. Also manage FTP servers.
• Researched and implemented a secure email solution for the purpose of HIPAA and PCI compliance with the Milwaukee Brewers Baseball Club.
• Researched and implemented a secure email solution for the for the purpose of HIPAA and PCI compliant.
• Plan, test, and apply OS patches and upgrades on a regular basis, upgrade administrative tools and utilities, and configure/add new services.
• Create and manage documentation for IT and Operation department using Microsoft OneNote; specializing in change control efforts.

New Berlin, WI, US

Provided Windows Server/Virtualization Consulting services to many clients around the Metro Milwaukee area.

München, Bayern, DE

Provide In-depth experience implementing a EMC VNX solution, converting from NetApp.Point-Man for CommVault Backup and Recovery solution, migrating from Tivoli Storage Manager - Setting up offsite file backups and monthly Tape Backups. Manage complex system integration projects, storage platform monitoring and management software, disaster recovery plan.

• Implementation of new and support of existing enterprise systems in Windows Server 2003/2008/2012 and Linux environments; including firewall and Backup infrastructure serving 3 countries – Canada, US and United.
• Setup of 2 test environments (VMware) for both customers and internal Engineering at Honeywell HomMed to further protect the production environment upon testing application releases.
• Self-starter in taking on HL7 Interface technology and becoming proficient in less than 6 months, supporting the entire interface infrastructure for Honeywell HomMed.
• Plan, Implement and maintain the HL7 Interface System (LifeStream Connect) supporting over 75 HL7 interfaces.
• Work with Microsoft SQL Server 2005/2012 frequently to manage and manipulate databases and replication.
• Create and administer a Microsoft SharePoint site to use a more efficient way of sharing documents/instructions with the team.

Milwaukee, WI, US

• Implementation of new systems and support of existing enterprise systems in a Windows Server 2003/2008 environment including Microsoft Active Directory, Microsoft ExchangeEnterprise, Blackberry Express Server and.
• Create and maintain a Windows Update server for deployment of updates to all PCs and Servers in the company.
• Create and maintain VMware Hosts/Virtual Machines in a ESX 3.x/4.1 environment.
• Create and administer a Microsoft SharePoint site for several teams to use a moreefficient way of sharing documents/instructions with the team.
• Leader in electronic documentation for easier access for Infrastructure team.

Milwaukee, WI, US

Implementation of new systems and support of existing enterprise systems in an Intel/Windows environment including Microsoft Active Directory, Microsoft Exchange Enterprise, Blackberry Enterprise Server, and Citrix Presentation Server, running on a variety of HP/Compaq and IBM rack mounted and high-density blade servers. Also involved in the support of.

Milwaukee, WI, US

• Provide Level I to III internal client support to over 10,000 PCs running in the Microsoft Windows XP Operating System.
• Serve as an escalation point for 1st and 2nd level Help Desk Technicians.
• Frequently come up with workarounds for over 10 proprietary applications and help diagnose and develop network pushes for the client.
• Author Knowledge Base articles using Peregrine GetAnswers.

Oconomowoc, WI, US

• Provide Level I to III internal & external client support for Microsoft Windows Operating System including proprietary and standard client / server software and hardware under Artie service offering.
• Assist management with orientation and training of new and existing team members to department culture, responsibilities and methods.
• Author SOP documentation using incident documentation standards and create training modules using detailed support methods & tools for new and existing clients.
• Author Knowledge Base articles using ATG KnowledgeCenter.
• Implement first call resolution (FCR) on hardware and custom software related issues using individuality and creativity with the Interactive Intelligence Interaction Center Client.
• Create and implement several WMI and visual basic scripts utilized in the Live Automation tool (Control+F1), for customers.

Bs, Information Systems, Mathematics

High School