With over a decade of diverse experience in the retail and outdoor industry, my core competencies in project and business management have been honed at REI, a company whose mission and culture resonate deeply with my professional ethos. My expertise in developing and managing programs that enhance customer and employee experiences has been a driving force in my career, ensuring profitability and relevance in a rapidly evolving market.Most recently, as a Program Specialist, I managed the In-Store Rentals Program, collaborating with senior leaders and cross-divisional teams. My strategic planning and execution focused on delivering exceptional experiences, fostering employee engagement, and driving profit. In my prior role as Regional Shop Coordinator, I catalyzed over 100% growth in department revenue, demonstrating my capacity to steer business analysis and data-driven strategies for substantial growth across multiple stores.
Listed skills include Writing, Customer Service, Creative Problem Solving, Social Media, and 7 others.